Worldwide Rebates review: Rebate 52

I had the same problem with this company. I have now sent my rebate request in twice and been denied for the second time saying I have missing documentation. They state that my packing list with date of purchase is missing. I have the packing list with date of purchase and have sent it in twice. Both times when I check their copy of the documentation submittal it does not show. I can't find anyway of getting ahold of them either.

I have exactly the same problem. I sent in everything and their website shows I nearly missed everything. I resent all paperworks again and got the same problem. I cannot even find a way to contact them. They are just playing trick with us. What can we do?

Same problem with "Worldwide Rebates" I sent everything they want you to send, packing list, UPC, And signed rebate form, only to receive this.

Your Rebate was not approved for the following reason(s)
- Copy of Receipt/Invoice or Packing List is missing
- Reseller is not eligible for this offer
- No proof of purchase date in documentation

Rebate Tracking Number: xxxxxxxxxxxxx
Status Date
Email was sent for Confirmation 06/18/2008
Email was confirmed by the user 06/18/2008
Documentation Received 07/03/2008
Claim Declined 07/04/2008
Reason(s)
- Copy of Receipt/Invoice or Packing List is missing
- Reseller is not eligible for this offer
- No proof of purchase date in documentation

Funny thing is...my friend also ordered the same product, and received the very same e-mail.

I will try a second time. Will post again when I get the second e-mail from them...Most likely it will be DENIED!

Someone should start a class action suite against some of these rebate rip-off artists.

The complaints above cannot be researched and resolved without claim information. I am the customer service supervisor at Worldwide rebates. I would be glad to resolve any inquiries on claims filed with Worldwide rebates. We strive to provide world class customer service. We are one of the few companies that offer our claimants the chance to resubmit their claims to be re-decisioned . Please feel free to contact me at [protected]. Or you can email our customer service staff at customerservice@help.worldwiderebates.com. Your email will be answered within 24-48 hours.

Well what do you know...I just received this e-mail from Worldwide Rebates.

We are pleased to inform you that your rebate payment has been processed.

You should receive your Check #: xxxxxx within 5-7 business days . Please contact us if you have any additional questions.

Below is the summary of your rebate registration information:

Tracking Number: xxxxxxxxxxx
Rebate Offer: VI1000BNS $30 MIR @ZIPZOOMFLY.
Rebate Item : Tt M9 Case without Window
Rebate Award: $30.00
Service level No-Wait: $3.00
Final Award: $27.00

For all customer service inquires, please call: [protected] Mon. - Fri. 9-6 pm (EST) or send an email to: customerservice@worldwiderebates.com.

Thank you.

Thank you Worldwide Rebates.

I have just received the exact same email:

Your Rebate was not approved for the following reason(s)
- Copy of Receipt/Invoice or Packing List is missing
- Reseller is not eligible for this offer
- No proof of purchase date in documentation

Our decision to not approve your rebate claim was based upon examination of the documents that we received from you.

You can read dozens of the exact same complaints from people. Obviously orchestrated.

Same problem. I followed the convoluted directions for a rebate and my claim was regected eronously (claimed the postmark was too late but it clearly wasn't from the scanned document. I didn't see the email from them denying my claim within the time limit they gave me to "refile" my claim and that's it. I'm out $35.

Worldwide Rebates has a very liberal policy when it comes to re-decisionig rebates. The customer service department does everything within their ability to approve the rebate. Since Worlwide Rebates only processes the claims that are sent in they do not get any extra "kick-backs" for declined claims. Worldwide rebates is a processor of rebates. The manufacturer/vendor governs the rebate. a4fbe

Similar rebate problem. Below is my information. The rebate was good from June 10th until June 27th and they declined my rebate claim because I sent it in on June 23rd. Contact the FCC and FTC about fraud.

Track Rebate Status
Welcome back Richard Hallberg!
Here's your rebate status information for:
Rebate Tracking Number: [protected]
Status Date
Email was sent for Confirmation 06/23/2008
Email was confirmed by the user 06/23/2008
Printed claim registration, awaiting receipt of documentation 07/03/2008
Documentation Received 07/07/2008
Claim Declined 07/08/2008
Reason(s)

- Purchase date 06/23/2008 is outside offer's time frame

Offer Code: PM-5042
Rebate Reward: $100.00
No-Wait Fee: - $9.00
Final Reward: $91.00
Rebate Item: PowerMonkey Explorer Solar Charger - Yellow
(Maximum: 99 per household)
Pay By:
Check $91.00
Starts: 6/10/2008
Expires: 6/27/2008
Postmark: within 30 days of purchase
Resellers:

* Buy.com
* Channel Wide

Print Your Rebate

E-mails keep coming showing that the application and evidence was never received. EVERYTHING was sent to be sure nothing was left out and copies kept. The e-mail suggests calling a [protected] or sending an email to customerservice@worldwiderebates.com. All e-mails are returned undeliverable. The 1-800 number leads to nowhere - never even had a chance to explain the items were indeed mailed. And time is, of course, running out.

I just received the same email from them.
ffer Code: PM-5038
Rebate Reward: $100.00
Rebate Item: PowerMonkey Explorer Solar Charger - Yellow
(Maximum: 1 per household)
Pay By:
Check $100.00
Starts: 5/16/2008
Expires: 6/6/2008
Postmark: within 30 days of purchase
Resellers:
Buy.com
Channel Wide

Rebate Tracking Number: [protected]
Status Date
Email was sent for Confirmation 05/29/2008
Email was confirmed by the user 05/29/2008
Documentation Received 07/21/2008
Claim Declined 07/21/2008
Reason(s)
- Original UPC Barcode Label is missing
- Barcode label is missing
- Postmark date is outside offer's time limit
AND this is the kicker They take so long to finally process the rebate that they make it seem like they just recived it even though i send it in a month ago. also this is what they say.

((((((However, the rebates sponsoring manufacture/reseller has authorized us to offer you one additional opportunity to re-apply for this rebate claim.
There is only one exception to re-applying, and that is, if your rebate claim was denied due to being outside of the allowable time frame, then
unfortunately you are not eligible to re-apply.)))))))))))))))

XXXXXXXxx For tracking number [protected]- there was no UPC code submitted and it was two weeks outside the timeframe.XXX
you say it was 2 weeks outside the time frame . so when does it matter when you guys actually process it. the form states
*****Postmark: within 30 days of purchase******* also why does it take almost 2 months for you to process it. if you would have processed earlier i would have been informed that i sent the wrong UPC. I just think that this is a scam and im gonna report this to BBB.

I just got notice that I failed to send in my invoice when it's clearly shown in the documents they scanned, they just failed to scan the reverse of the page which showed my item. I don't know if they have the capacity to turn the page over or if they scan and then destroy the letters? Regardless I scanned and printed out the packing slip and sent that in. Having to jump through these hoops is preposterous nonsense, it's only purpose clearly to deny these rebates to people for technicalities due to ignorance or illiteracy. The store should just offer a discount and be done with it.

I've been told that my $27.00 check was mailed on 7/22 but I haven't received it. I was told that unless it is returned to them, I will have to wait 100 days and then they will issue another check. What a rip off!

Spent over a grand on parts and would make a decent amount back on my rebates. But where is the friggin' address to send them into? The only address I see is the WWR privacy branch which already has issues with customers sending rebates into them...which they send back stating sorry we don't process rebates, but of course they don't give you the proper address...that would be too helpful. All it says is to inquire the online rebate form as to the proper rebate processing facility whom you mail it to.

I submitted a rebate 4 months ago and those a-holes at worldwiderebates.com denied it supposively because it was from an unapproved vendor. Yet globalcomputers.com, the vendor i bought from is on their approved list. And it shows it right on the scan of my invoice. Totally a scam. A friend who worked at a rebate center said that the reviewers got more $ per rebate if they denied it than if they approved it. I really hope everyone at worldwiderebates.com end up having kids with cancer for their thievery.

My tracking # is [protected] so you can see this bs for yourself

Oh sorry i forgot to add that they dont answer their customerservice@worldwiderebates.com emails. Too busy denying claims to write emails. Also their domain is a private registration which is super shadey for a business. They must not want anyone being able to get a real working #, address, or name.

According to the law though... the reseller is responsible for the rebate. So I would start harassing whoever you bought your stuff from and possibly download some small claims lawsuit paperwork from their state website.

Bunch of rip off artists. I sent my rebate forms in over 2 months ago. 4 rebates in total. One was denied. I forgot to sign the form. I can sorta understand about not signing it. But like others have said it took so long for them to process it there was no chance of getting back it to them in time before the rebate time expired. Two were processed have yet to see a rebate check from them and one was just processed now over 2 months after sending it in. Now for that one it will take another 8 - 10 weeks. ### YOU world wide rebates. I will never ever buy another product with a rebate with out asking who is issueing the rebate 1st and I will refuse to do business with any company who uses them to process rebates. All be warned about these ###s.

Complaint sent to BBB

Same as above. I checked the status of my rebate and found that it was declined because the copy of the Packing List was missing. I do not know who received my documents but I sent all the required documents and kept a set of copy for me. I tried to send everything again by the e-mail didn't work.

Same rebate problem. They state that Copy of Receipt/Invoice or Packing List is missing. I have the packing list with date of purchase and have sent it in twice.
My tracking # is: [protected].

Worldwide Rebates can be reached at customerservice@help.worldwiderebates.com. There is also an alternate 800 number. [protected] or the original number is [protected]. Please contact us to resolve these matters. We would be glad to assist you.

-Tracking number [protected] has been approved.

-Mike, your online rebate form has the address to mail it into on the bottom right hand corner.

-Tom, you have 30 days from the date of denial to resubmit any missing forms or information regardless of the date the rebate expires. we would be glad to help you with your resubmission. Please contact us.

-Milliner, The rebate form is missing and the UPC barcode was not submitted. Please contact us so we can assist you with resubmittin your claim.

No good calling the phonenumber - always get a "please call back" and hung up on. No answer to email - they have two thermaltake rebates from me, and the upc codes have been swapped - so of course they denied it.

On these two rebates, somehow the upc's got switched on them.

Rebate Tracking Number: [protected]
Rebate Offer: TRM-5818
Rebate Item : Soprano RS 101 Case With 430W PSU

has the power supply upc

Rebate Tracking Number: [protected]
Rebate Offer: TRM-5816
Rebate Item : Thermaltake W0116RU Toughpower 750W Power
Has the case UPC.

Will contact the BBB if I don't get my rebates. Wouldn't be the first time I've done it- sure it won't be the last time.

I have got the same problem, I have checked all the documents they required before I mailed them out, but after ten days they email me, say I missed the original bar code label is missing, this is a scam.

I finally got a representative, and she said both my rebates are now approved.

Just keep redialing till you get someone - so far it's been easy once you actually talk to someone.
Choosing "disagree" to wipe out the negative agree since my problem is resolved.

Hello. I am currently in discussion with a law firm in regards to pursuing a class action suit against WWR. If you have had issues with this company and have the documentation to prove it (even if the issue was later resolved), please email me.

I have yet yo buy the stuff i want with these rebates from CompUSA, but after reading many forums about this SCAM! company, i dont think I will buy from CompUSA anything with a rebate.

I checked the BBB website. First this company is not a member of it(for obvious reasons). When you search for it, you get 4 different listing using different variations of the same name...but they all use the same website as worldwiderebates.com.

One had a C- Rating, the other three had big fat F's...in fact on had 15 unanswered complaints from the BBB..most likey the BBB tried to use the same bogus email that is their "customer service." The only reason this company is still around and not shut down is because they do in fact award your rebate...ONLY IF you get denied for some ### reason, then finally call them and hassle them. But they are betting on most people not either finding the real number to call or real email address, so they end up pocketing the money.

Seems the only people that finally got their money had to jump through hoops. They are a SCAM, fraud, probably some ### con-artist that doesnt give a ### about anyone but himself and wants to get as much money as he can while barely skirting the lines of the law.

I bought a $1500 television that came with a $100 rebate on 12-15-08...Today I got an email from them stating they have my information and I will be hearing from them with a decision shortly...Tonight I got an email saying the check is on the way...I am fortunate to not have any problems and I will buy products with them as the rebate processoe in the future. ...I hate SCAMS...but in this case I feel they did a fast, efficient and perfect job.

My declined rebate is just a $10 rebate but it is my first with WWR and one of 3 so far I have sent in
to them. WWR is unique in apparently requiring the address label be cut out and taped to the envelope.
This proved to be a problem in case #[protected].

I bought a Thermaltake BlacX esata drive frame from Newegg on 10/31/08 which came with Rebate Offer: TRM-5923.
It was delivered on 11/04/08.

The first unit I was sent was defective and had to be returned so I did not cut the upc out of that one, it was replaced on 11/12/08 and it was on that date that I applied for the rebate and sent it in same day, very careful to include and check off each requirement.

On 12/18/08 I received an email from WWR stating that they had not gotten my paperwork and to submit it, I have the email and can post it. I called the phone number and found that they are also the first company I have dealt with that hangs up on you if the operator(s) are busy and they were twice so I was hung up on twice. You do not just call and get through, you navigate to where you have to enter your 16 digit code and check the status before getting an operator.

The same day 12/18/08 I got the returned letter from USPS with no address label. The tape came off along with the TO address so I tried to call again and got hung up on again so was going to simply write the address on the envelope but the rebate sheet hints that it might not be processed if the address is not taped on so I printed another rebate form and taped the address on again with strapping tape. I included a handwritten message explaining the reason for delay, this was mailed the evening of 12/18.

Then I got a personal email message from a customer service rep saying that nothing had been received. The first one was an automated email.

On 1/7/08 I got an automated email that my rebate had been declined due to a postmark outside of time limit. It welcomed me to reapply with missing paperwork but not if it is declined due to being outside the allowable dates.

So I tried to call just now and after navigating to the point of entering the 16 digit claim id I was told it was declined and after selecting to talk with a representative, of course, the operator(s) and by that I mean there are too few no matter how many there really are, I was hung up on.

So for $10 back on a $40 product, two stamps, wasted time and aggravation. I will be watching my other WWR rebates closely. Another $10 for the same product on a different offer and $20 for a videocard.

Confidence is higher as I have both confirmations so I know the tape held the address label.

I totally agree with everyone here. My rebate was approved on 11/04/08 now it has been 10 weeks since then. I have tried calling for 3 days to see when I would receive my rebate. Finally I got through and I was told it would take another 2 to 3 weeks to get it. I should not have to wait that long since it states 8 to 10 weeks for rebate. 12 to 13 weeks is absolutely to long to wait and I believe I will contact the BBB. I believe it should expedited and sent to me as soon as possible since I already waited the time frame. Tracking number [protected].

I sent in a rebate for my girlfriend. It was for a ThermalTake V9 case. I sent all the stuff in to the dot, including taping the barcodes from the box to the rebate form. I wrapped the receipts in the rebate form and put it all in the letter. I just got word from my girlfriend that they declined the rebate because what I sent was a shipping label. The label I sent clearly read on it UPC and it had a number on it that matched the rebate form to the dot. They are now asking me to resubmit the UPC but I don't have it. They also seem rather shady because on the page they have scans of the receipts I sent but they did not scan the rebate form nor did they scan the label I sent. I am waiting to hear back from their support. I also wrote to The Watchdog at maximum pc. I have a picture of all the stuff I sent in the envelope. There is no way I forgot to put anything in there because the UPC was taped to the rebate form as they stated and they had to have gotten the rebate form and a label.

I went to the Thermaltake website to comment on the rebate decline and after I did so I was sent an automated commentary form from them which I filled out with a copy of my rebate submission timeline.

Consider going to the manufacturers, afterall it is they who hire the rebate companies in the first place. I have seen no response at all from either WWR or Thermaltake so far but I have been asssured by Newegg that they will fulfill the rebate if no one else does. Well that's fair...not!

I could understand them denying a rebate to someone who tries to deceive but clearly sending the required documents and defacing the box making a product return impossible only to be declined because of a postal error is not acceptable. People need to fight for these or absolutely avoid products with rebates. The dollar is the currency of the realm, discount the product directly and molest me not with the delays and unfair denials.

If I have to get the retailer to refund my money I am going to pitch this story to the local news as I have been keeping track of all rebates and this is one of a record number of problems, most christmas rebates seem to have been delayed or lost. Is it Postal Service incompetence or rebate company criminality? There is a story there.

Feeling like a number. Mine is #[protected] BTW...

I also submitted the rebate information and yes did get a confirmation that my rebate was approved. However, the offer is set-up to ensure that very few rebates are in fact granted. I ordered a 60" tv that came in a huge box. The original UPC required for the rebate is of course on the huge box that the product came, in which I trashed. I realized this requirement after going to the web site and reviewing the rebate instructions. Luckily trash in my neighborhood had not ran allowing me to rummage through garbage in the rain to retrieve the UPC. You would think your shipping and invoice would be sufficient. I was also pissed to find that my rebate would be sent in the form of a Visa check card. I expected a rebate check for re-deposit to my interest bearing checking account as that is how the item was paid for. I am bothered that I would be arbitrarily forced to spend my supposed rebate and that this form of payment is not mentioned in the tedious rebate application process! Yeah, be warned you will not receive a rebate check but rather a visa check for you spend on some other crap. Very misleading!

They ripped me off too!

I found out this:
It is a subsidiary of systemax and so is compusa and tigerdirect. No wonder? Hmmmm?

WorldwideRebates.com, Inc.
600 W. Hillsboro Blvd
Deerfield Beach, FL 33442
Customer Service: [protected]
www.worldwiderebates.com

better business bureau in deerfield, fl is
http://www.seflorida.bbb.org/Consumers.aspx

Received the same message after submitting a Micro Center rebate.
Your Rebate was not approved for the following reason(s)
- Copy of Receipt/Invoice or Packing List is missing

But I taped the UPC label to the form they create when you do the required preregister. They failed to scan that form when they sent the "received documentation. I believe they did this because I did not request the immediate payment (where they collect $ from the rebate). Seems like a conflict of interest to me. If I get a rebate they get extra cash. There should be a law against this.

It is especially irritating in that neither Micro Center nor Worldwide publicize an email address where you can send your followup complaint. If Micro Center really cared about customers it would display where to email consumer problems or questions.

At least most people here got as far as submitting a rebate. I bought a video card from MicroCenter with the instructions on my receipt of going to worldwiderebates.com and getting the form to send in to claim my rebate. However, when I went to the site, I entered in the offer code and no accompanying rebate was found. After searching through a huge page of rebates available for video cards, I still could not find the offer MicroCenter stated was due me. I found one for a similar card, but the rebate period had expired and thus could not claim it. I sent them a couple of emails to which I've received no response. I might call one of the numbers listed above, but from the other complaints I've read here, it doesn't sound like I would receive a rebate without a great deal more hassle...and it would be questionable even then.

I've sent a few rebate requests to World Wide Rebates. They've been denied. I fully expected a denial if I got any of the details of their instructions wrong and wasn't suprised at most of the denials, since its easy to make errors in a rarely practiced routine.

I thought it curious, however when my rebate was denied for having the wrong UPC barcode label attached. When I got the denial email, I retrieved the origional box (HIS HD 4850 ICEQ4
purchased from Micro Center) and found no other barcode labels on the carton. Even I couldn't have messed that up. There was only one choice, yet their email said I'd supplied the wrong one.

Is it possible they don't really award rebates? Would a reputable company such as Micro Center tolerate such action from a subcontractor?

I read an earlier posting by a person who said she was with WWR. Thinking she, or an associate, might be of help, I called the phone # she provided. I got a CG voice telling me that all customer service reps were busy, shuttled through their "options" list and then their system quit the connection.

Micro Center, after a few phone calls, now refers to me as "the rebate guy".

If you've read the other posts, you may agree that since WWR has "Hope", we do not. I don't wish to belabor the point, or use extreme language, although I certainly could at this point.

This particular rebate system seems to have, from the consumer's viewpoint, several profound flaws. The real question is if those flaws stem from logistics, and fraud protection, or by design of vendors who would prefer not to follow through on promises made to customers.

My name is Hope. I am the customer service supervisor at Worldwide rebates. I would be glad to assist you with your rebate submissions, questions and inquiries. I see a few postings where the claim was denied for the UPC barcode being missing or incorect. We make acceptions and we also re-decision claims daily. If it was the only UPC on the box we go to the manufacturer on your behalf to obtain an exception. We are rebate processors. We want to ensure our customers obtain their rebates. We work directly with the manufacturers to get exceptions and approvals.

Our rating with the BBB is a "C". In SanDiego our rating is a "B". Our correct name is Worldwide Rebates.

If there is any assistance needed please feel free to contact me at hope.wilkerson@worldwiderebates.com

I feel compelled to share my experience..., I bought a flat screen TV from Shop NBC a couple of weeks ago and submitted the document to get my $100.00 rebate lamost right away..., I am pleased to annouce I received my rebate late last week with absolutely no problems.

WARNING!

World Wide Rebates seem to have trouble hanging onto the origanal barcode in order to honor consumer rebates. Someones getting rich.