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I bought sunglasses from www.atozeyewear.com. I placed my order 4 weeks in advance of my sister’s birthday, but these jerks ruined everything. They took money and provided the confirmation info, but after that they simply didn’t send my order. The worst company, so be aware and better don’t buy from them or you will lose money. These people are scammers and liars, who take money and provide nothing.
I call on Monday and they answer right away AND ARE VERY HELPFUL. The product is in stock and will ship in 2 days and I place my order. Wednesday I sent a chat message asking for the order confirmation and they send it with the order date dated 2 days later than placed. Thursday night I get an email the product is discontinued and I could select another pair or cancel the order. I call the number Thursday and surprise! Say your name and they will transfer you. Then... leave a message. I have sent 3 emails, called 4 times and sent 2 chat messages. NO REPLY. NO I haven’t received a refund.
Awful
I've found glasses there, that nobody else offered. Although Im from Germany and never heard of this shop, I still gave it a try because I wanted to have these glasses so bad.
1. Never recieved the order confirmation
2. NO RESPOND AT ALL (!) to ANY of my Emails and text messages.
3. The address in the FAQ section says its a ''normal'' family home. You dont find any names of people who run this webside!
Right now, Im just waiting to get back my money... Please buy your glasses somewhere else! These people really seem to be criminals!