www.PrepaidGiftBalance.com review: I'd like them to refund the $25.

My 100 year old father was given a $25 credit card for his birthday. It didn't work so I called the company. They admitted it wasn't activated but had $25 on it. When I asked them to forward a new card that worked, they said I had to fax them three pieces of identification. My driver's license, personal information, and address. When I asked them to send an email they said they couldn't. They said they were attached to Kroger and I should use a fax machine somewhere.

they had the card on file. I gave them the last eight digits on the back, the three-digit code, and the sixteen-digit card number. I clearly had the card in my hand. This is a scam, no question about it, and my family just got stiffed. I wasn't talking to someone from the U.S. They transferred me and then hung up. I called back and he said he couldn't help me unless I sent personal information. They shouldn't be allowed to continue to fraud people.