YES! Communities
Reviews and Complaints

A tree fell on my house 3/19 I filed a claim with my home owners insurance. Received the check for the damages with the check addressed to myself and yes communities. They have held this check for now 3 weeks. Allowing further damaged to my roof from the tree that fell on it. I called the office almost every day the Mgr promised the Check would be overnight to be endorse and expect it back in two days. All i want is to fix my roof before something else is damaged. The Mgr says there is nothing he can do but wait he only has email contact with corporate. I pay my lot fee on time every month why can't I get service. I need the Check returned my house has damaged I've waited over a month this is a outraged. I have no choice but to contact a lawyer. Calls emails bbb complaints don't work.

[protected] of 2022. It appears that the complaint about Camejo was a temporary resolve. Now this same fellow washes a couple of cars next store to me then takes and parks one right in front of my place making my daughter having to park in the office parking lot and she had to carry my 10-month-old Great grandson and all his stuff over to my place. This is nothing but retaliatory. And out of the same home 302 River Bay drive a woman that lives there, i have caught her on 3 separate occasions letting the dogs out and allowing them to run up and down my yard defecate in my yard. When i went out there one of the dogs started to charge me. She does not care, i guess the rules apply to some but not to others. I have also found out that Camejo, Mike the next door neighbor and the manager of River Bay are friends. I will admit it could be possible i am wrong, But it makes one wounder what is really going on. I am James Downey 318 River Bay Drive Lot 265, my phone # [protected]. Date [protected].

I have a backed up sewer line past where the line from my house connects to the line in the ground. I am unable to use my toilet shower washing machine or even do dishes. I am unable to contact any representative of my community. I am unable to call the plumber and have them come because the lease stated you won't pay for it unless you call them. I live in Terrace heights in Dubuque Iowa.

Hello as this is a over 55 park we senior citizen moved here so that we could have a place of security for the rest of our years on earth. This community park has been here well over 50 years. Things here had been going great. Your corporation took over our little place of security and now have started to upset 45 percent of this tight net community with new demands. ON 03/29/2022 we all received a note that we have to remove our security fences in 30 days or we will be given violations. These fence have been here for years and been updated to enhance the look of our homes. Many of us take pride of our homes and try to keep this place a Safe, Beautiful and secure. Please help us continue to feel safe and secure. Many here are in there 70,80,90s s

My name is James Downey. I live at 318- River Bay Drive Tampa Florida 33619.

I have lived here in this park going on 28 years and complained about very little.

However once again today for the second time a truck, trailer, and compressor for washing vehicles with the name Camejo [protected] parked across my drive and my neighbors drive in the lane going out plus part of the lane coming in. Cars having to stop and single file to allow each other to get by. I asked the guy why did he find it necessary to wash vehicles in the road way when he could do it in the parking lot and his response was that he had a permit to park in the road. Now I might could snake out of my drive but would not be able to pull back in and my neighbor could do neither. I will say our conversation got heated. But I decided to call the office and write this complaint to you. Should emergency vehicles need to get through it would be impossible. I have called the Sheriffs office and was told that it was a road way and should I get no results that I was to call them and they would fix the matter. As they told me that no one can block the in and out of ones drive way nor block the road way. Its like holding one hostage.

I purchase a house four years ago that the lot had a fence on. The fence is in good shape. Now they are demanding that I remove the fence by APRIL 1st.Or yes will remove it and charge me 500.00. I am in bad health and live in disability. This is absurd! I signed a lease for a year in Jan. The lot has a fence at that time. Yes are breaking the lease with me by taking the right to the lot as it was leased. Before I purchased the house I was assured that the fence was Grandfathered in. I have two senior dogs that I cannot walk. That fence is very important to me as well as a security measure.I have tried for three weeks with the Home office to no avail. Can anything be done? I feel like I live in a dictatorship.Not a community!

I signed a lease on 3/7/2022 for a really good friend and paid 6 months rent in advance. My friend works multiple 12, 14 and 16 hours shifts and yesterday, management busted into his home unannounced to do their "Gold Key" check. He was awakened by his dogs going crazy and then accused that he had pitbulls. His dogs are NOT pitbulls and he has since rehoned one of them. The other is a register service dog. He also cares for his dad whom also lives at this property. We communicated on the front end and mentioned multiple times that his mom and dad would be living with him and were never told anyone else had to be on the lease until 2 weeks after he is moved in and settled. The treatment, that my friend especially, and I have received from the management of this property has been complete disrespect and a violation of privacy. We have been nothing but upfront regarding what Heather feels is the result of reasons to evict. This is completely unfair to someone who is trying their best to keep a roof over their head. Also, we have made several attempts to call and nobody answers or returns our calls when we leave messages.

They are increasing the trash charges up to $16.65 and it was $10.00 before. They are doing this with no proper explanations. I provided the photo of the paper and it shows no proper explanation of this issue. This has been done in March 15th,2022

I have been a resident since December 2016. When Meritus communities were managing the park. They were so much better even the office staff were decent and compassionate then the staff now. My 8 yr old grandson tragically drowned at a pool party June 2017. I had just started working as the pool monitor two weeks before this happened. The office staff truly understood why I couldn't continue to work at the pool after my grandson drowned at a friend's pool. Since yes communities has taken over I feel like this park is a prison reform for low income people when I first moved here my rent was $899 for a new 3 bedroom plus water sewage gas and electric. Now that I'm doing month to month at $100 extra a month increased $50 from last yr then with the water and sewage added to the rent my new rate for April 1st at $1273. Being I'm on SSDI my payment is deposited on the 3rd of every month at $1392 a month and $228 earned income I am struggling and trying to find a more affordable place to live my electric is $297 a month on the budget explain this how it is this high for a mobile home that is insane the gas is 66 a month the rule was rent is do on the first of every month no later than the 5th well not anymore every month I get a demand for rent eviction notice dated on the 2nd like how can they do this I've told them I don't get my SSDI until the 3rd of every month therefore my rent will be paid on the 3rd or 4th of the month. But I still get the same notice every month on the 3rd dated on the 2nd and states that they can count these as late notices and can evict you after a certain amount. I have never been evicted and my rent has always been paid on time meaning the first week of the month. They attempted to charge me $1045 to replace two storm doors that were damaged by high winds but yet have over 20 homes with no storm door or a storm door hanging off the hinges broken they replaced them and 7 months later the front one is damaged again they don't install them correctly to start. Then they tow any vehicles that are parked on the side of the street someone said a door dash or some type of delivery got there vehicle towed the tow company they have contracted make rounds numerous times through the day and night 7 days a week looking for cars that are parked along side of the road even if there not blocking or creating an issue I feel like that is a form of tenant harassment from the landlord now that I know a mobile home is definitely not worth it's price tag I would never recommend anyone to buy a new one unless you have no more than 1 or 2 kids in six yrs mine has failed the test of 4 grandkids that have pretty much put it to the test a big fail from the carpet to the cabinet handles falling off the corners and top of the cupboards are not real wood they are overlayed with some cheap wallpaper stuff. The door handles brake or fall off the doors to enter the home are not installed properly therefore have issues one being you can't lock your door. But I have a 6 yr old boxer/pit that would gladly accommodate a stranger coming in my door. I just feel like I'm struggling to live here financially and feel like I'm in a prison camp .

👋 hello, I recently moved into the Howell estates community on February 14, 2022,

Every buddy we spoke to was very welcoming when we filled out our application, Unfortunately not even a week after we had moved in we had received a call from Stephanie in the office asking me to not use my back door due to the neighbor having PTSD, And that my back door was for emergency use only! I was never told any of this information when I signed my lease. Our neighbor has six cameras aimed at my rear door, I do not use my side door due to the fact that we use our front door But wanted to use our side door because when we moved in they have not laid cement yet, & it’s full of mud, We are in a brand new double wide modular home & it has a door on both sides of my home, We were told that the side door is only to be used in emergencies only, But we were never told this when we signed our lease! Stephanie from the office called us to tell us to please stop using it because it sets our neighbors cameras off & interrupt him! He does not want me opening my back door at all, We also hung an American flag & 1 camera affixed to a pole that we bought, Then I received a letter on my door for the first time and it says a second notice, That we are disturbing other people, & That improvements are alterations have not been authorized… We were very happy when we moved in until the neighbor had a problem with having neighbors, It is me and my husband & we both work full time jobs and a 2 pound tea cup dog that doesn’t even bark! Can someone please give me some advice on what to do

The manger is attacking me since I have 8 tank animals all esa's and one service animal. And never kicked out the guy who lives at 178 who sexually harassed me and it's been over 2 years since I used the pool and fitness center and shelia tried to kick me out of my own home one year and she claimed that I didn't pay rent when I did. And me and my service dog were missed treated by 228

Hello I'm complaining about overpayment of my rent I moved out January 31st of this year Mission Estates El Paso Texas charge me for February I have called yes headquarters many times yet my refund hasn't been posted or they haven't sent me a check I have spoke with mister Samuel many times he states that he's going to take care of it to give them time and nothing has been resolved yet it's going on 2 months and I am getting a really upset with these progress and yet I do not want to get a lawyer and sue you guys so if you can help me with this I would really appreciate it the payment is $585 thank you

Over two years ago I contacted Jackie at Paradise lakes MHP where we have a home. I told her that the lawn company that mows for everyone has put a hole in my siding on my shed from weed wiping too close. She put a work order in. They never came to fix it. I called and reported that it was not fixed. She said someone closed the work order and she would write another one. Two years have passed and not complete. I have called her and Evelyn about this at office. No response. They do not return my call. What do I have to do to get service around here for damage to my property from your company people? My phone number is [protected]. I would like a return call

I live in Avon on the lakes in Rochester Hills, Michigan... Moved in April 2021, having bathroom fan cover broken and promised to be replaced as the fan cover would not stay on the ceiling. Insulation exposed. Embarrassing. It is now January 25th. 2022. Still not replaced. Bad resident promises not kept. Garbage disposal broken immediately after I moved in, promised once again to be fixed... Still waiting.

After I've been living there 7 years it seems the management seems the manager can I stay there for a while for years after 7 years is the first person mr. Valdez and the manager at Camino Creek off 9605 US Highway 90 West San Antonio Texas both talk to me I contact smiles and right away resolve the problem these two are the first persons I encountered but they listen and concerned about the situation that I had you need more professional two people like this to stay there and stop moving people around different people that work there in the office maintenance or grounds they Porter's but the people that work in the office these two people have eye contact and as soon as I walked in they address me right away not sitting down on the bus like the other path ones we had didn't concert and didn't care about our problems are situations I give these two people 5 gold stars outstanding job thank you very much from Miss Rodriguez

To whoever received this so I've live at Eagle Creek Ranch Tyler tx with Diana the drug dealer the one that tries to sleep with ppl husband and boyfriend but don't handle business. When I first moved in she let me forage my mothers signature on documents so they could get the homes filled up paid 1500 deposit with things not up to standard black mold was growing with a leak in the master bedroom floors were sinking in the closet toilet busted during Covid and she said they were not coming in due to Covid so after I let her know she stopped answering and saying she had a new number but started having eureka other office lady to call I let her know also that it's a leak and mold is growing she said she would put in a work order and nothing was ever done but I was still paying my rent when I left it was 2 dents in the wall but not even pushed all the way through the only actual hole was in master bedroom where the water leak from the shower head but everyone knows you have 30 days to fix something and I was still paying rent but they never do there job the black maintenance guy got fired right after I stopped him and asked if he could fix it because I wasn't able to use our shower head water wasn't coming out when he fixed that you could hear the drips of water falling down and she has the nerve to keep my deposit and a can get all rent back from not fixing things I'm one that has lawyers and will get what's owed to me then she said your not getting your deposit back when they haven't fixed anything she lets her boyfriend sell weed through the community and she advertises it for him but I guess she thought I was a dumb black girl not this one do your research on Linda Le and Matthew Rowan and Bruce Roberts

I live in Pleasantville in Monroe MI. Yes communities took over our community. Their office lady, if thats what you call her, is never ever in the office. We have to leave messages instead of speaking with her directly that is poor business etiquette! Then this "office lady" tried to rip us off! She was trying to steal money from us when MCOP was paying our rent for the months we were not making enough money due to covid. She had the nerve to call me asking if I was going to pay something after I had already told her that they were paying our back rent & 3 months extra after that. She told me that MCOP does not pay for my water & sewage & that EVERYBODY else was making an effort except for us. WHAT?! I told her that MCOP was paying it all since it comes on one monthly bill. She is a scammer that was trying to steal money from tenants! UNACCEPTABLE! Thank god I am smarter than her because MCOP payed everything! I feel bad for the other tenants that actually gave HER money when they were not supposed to! This place is a bunch of scammers! DO NOT MOVE INTO A YES COMMUNITY! My husband works for a company that does work for Yes & he knows what needs to be done before they sell a trailer to somebody & they sold us a trailer that was not fixed underneath! They are also picking on the tenants with older trailers so they can evict these low income people so they can put new ones in & charge almost $1, 000 a month for a 2 bedroom trailer! Isn't that discrimination? Im so tired of this place! We are moving to a beautiful 3 bedroom double wide in March that's way cheaper! These people are a rip off! Something should be done about Yes Communities trying to steal money from low income tenants! Prosecution I say! This is a terrible company that should pay for what they are doing to their tenants! DISGUSTING!

I have an insurance claim [protected] and the insurance company has sent me the funds to fix my home. The guest bathroom has a leak under the tub and the entire subfloor of the back of the home is completely rotted. First bank is the one who allocates the funding according to Yes communities polices. I have had 4 different contractors come to my home wanting to do repairs but because of of how the funds will be allocated, each contractor has decided not they can't work for me. I was told half of the funds would be released for materials and the other half would be released upon completion of the work. No one works for free! Legally, this insurance money is mine and I need to desperately get my home fixed before the tub in the guest bathroom falls through the sub flooring. I have spoken with an attorney who will take my case if your company chooses not to sign the checks and allow me to fix my home. I have attached photos below of the rot below. Thank you, Jonathan Norwood

Hi, I'm leaving this complainant here because we have lived in one of y'all's home for three years and then about a week or less before Christmas we get a paper saying that we have to move out because our home is being sold and we haven't been able to find anything else so now me and my kids and my fiancé are without a house and being told that we where given a 60 day notice when we didn't heck we didn't even get a 30 day notice! We would have been okay with moving into another home in the community but we are being told there is no longer rentals here at eagle creek y'all need to do better by taking care of your renters and not just kick them out of there homes because y'all want to sell a home especially when they have been in the home for a while! Now we are being told that we are getting an Elevation filled on us on Monday because we can't find a home to live in so and this is the only home we have we have two kids and can't just go stay on the streets y'all need to get everything together and take care of your renters!