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CB Residential Rentals YES! Communities Deliberately misleading threats of eviction notices
YES! Communities

YES! Communities review: Deliberately misleading threats of eviction notices 1

C
Author of the review
11:22 pm EST

Beginning Feb 2, 2021 Yes! Communities is delivering a demand for possession non-payment of rent to the door of any resident who has not paid their rent on the 1st. There is no late charge until after the 5th. I called because I have auto-pay that the Landlord has chosen to take out on the 5th and was told by an employee Debra that the date was my choice, which it is not, the resident portal states the yes! community chooses the date of the payment. My main concern is that the notice includes the statement that the park owner may have just cause to evict if payments have been late 3 or more times during a 12-mo period. I was told that the notice "wasn't worded right" and they meant if I was taken to court 3 or more times for payment. I don't like being told one thing verbally and another in a hand-delivered legal-looking written notice. I feel as if it is harassment for no reason.

Desired outcome: Stop the demand for possession notices until after the grace period on the 5th of each month.

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Update by Carol2021
Feb 10, 2021 1:07 am EST

UPDATE: Just received a call at 12:10am from 213.833.9200 from a man complaining that I had posted this on social media. He also said it was my choice to pay it on the 5th through their auto-pay although I never picked the date, their portal states "AutoPay will automatically debit your account every month on the day your community specifies until you turn it off", that late charges before the 5th were at their discretion, that I could be evicted after receiving 3 of these notices for not paying on the 1st. So basically threatening me and great! now they can call me in the middle of the night. So no more auto-pay for me. I'm 70-yrs old and it's not worth the battle. But I am going to figure out how to record them if they call again. When I hung up (after he said "this is [censored]) he called again but I didn't answer. I have lived in this park for 15 years with never a late charge.

Update by Carol2021
Feb 10, 2021 2:14 pm EST

I was contacted this morning by my local park manager and evidently someone with an LA area code got my number from this site and pretended to be replying to my complaint. I am satisfied that Yes! Communities is not responsible for the call. And the manager also responded to my initial concerns regarding the Demand for Possession notices to my satisfaction.

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Robert Koernke
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Sep 14, 2021 6:32 pm EDT

I have the same problem with 'Yes! Communities' Autopay system. I told the lady who called me. I threatened to end Autopay and go back to paper checks. She says, the notice is not hurting you. Nonsense, I agree with the above poster. That they could use this against you anyway they please. (3-times in a year late, even though its their fault their autopay system doesn't take it out sooner).. The next thing: If the lease-agreement has a 'Grace-Period'. Are they legally allowed to send the 'Demand for possession' prior to its expiration? I'm still waiting to hear a legal answer on that one.

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  2. YES! Communities phone numbers
    +1 (303) 483-7300
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    1900 16th Street, Denver, Colorado, 80202, United States
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