Menu
For Business Write a review File a complaint
YouTube Customer Service Phone, Email, Contacts

YouTube
Reviews and Complaints

www.youtube.com

Learn how the rating is calculated

4.3 20 Reviews 1220 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

YouTube Complaints 1220

ComplaintsBoard
S
7:43 am EDT

YouTube youtube video recommendation list

(This is for Googles company YouTube LLC)

This is not so much of a complaint as it is a question.

I watch a great variety of videos on your site, many of which are in forms of debates, Ted talks, news stories and documentaries.

But several times a day my recommendation list has a lot of videos in which i both have no interest in and are the opposite of what i wish to see.

Example i may watch a debate video between a politically left minded person and a right minded person and then maybe a documentary about the second world war and then the next day i get bombarded by pro Nazi/Anti women/Homophobic videos and etcetera.

Despite the fact that all videos i press the Like button on are either left leaning or non political videos.

I'm not saying any video should be banned i'm just puzzled as to why your site keeps recommending these hateful videos to me on daily basis.

Sorry for taking up your time, just been wondering about this for a long time and would appreciate a reply.

Read full review of YouTube
Hide full review
ComplaintsBoard
A
5:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube someone upload my videos without my permission

Hi someone upload my videos without my permission iam saccred that if any see toss videos from my friends and faimly make my fun kindly remove all these videos and
https://youtu.be/hpu7qI15ntY
hthttps://youtu.be/ys1Hrvve3_I
tps://youtu.be/q0HgxPOcknA
https://youtu.be/GDDTiRtOnBU
These are links of those video which are upload without my permission kindly remove these videos as soon as possible

Read full review of YouTube and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
P
P
palviNder
IN
Sep 26, 2018 9:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Someone upload my nude pics on youtube by name sinder dangoria (sinder singh) plz remove this Chanel

View 0 more photos
ComplaintsBoard
J
10:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube stop and step

The Stop and Step account is unacceptable. You have suspended it twice and it still comes back.

He is an affiliate who shows gambling videos on fixed odds betting terminals.

He provides links to online gaming sites where he makes money in which people them gamble.

The two main reasons why this account should be permanently stopped. Firstly. He provides a false and inaccurate representation of these machines. He is glamourising them to make people think they can win. This leads to problem gambling and at worst suicide.

Secondly. He provides links to online gambling sites which will tempt children etc.

Please stop this site

Read full review of YouTube
Hide full review
ComplaintsBoard
K
2:07 am EDT

YouTube ads

Listen yes you need ads BUT HOLY [censored] I WAS 30 seconds into a video after watching one at the start and it's ridiculous. Literally fix this crap it's not ok I can't skip half the ads even tho they are over the five second thing it all needs fixed. Your gonna lose people honestly you already have because oF this. YOU MAKE ENOUGH MONEY ON YOUTUBE RED.

Read full review of YouTube
Hide full review
ComplaintsBoard
O
11:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube unsubscribed from a channel unwillingly

Hi, I often listen to a channel that I was unwillingly unsubcribed among several others on the same channel.

Please inform how this could happen. I would like to know an honest answer how this happened, an if this was a motivatet act from youtube.

Every day I enjoy your service, and I thank you. But please remember that you have a great responsibility.

My direct phone number: +[protected]

Read full review of YouTube
Hide full review
ComplaintsBoard
G
3:42 am EDT

YouTube youtube's new terms and services

I am a viewer of YouTube, everything from Fall out boy music to Channels like Mini Ladd. I feel that since you have updated your Terms And Services, Channels have dropped in quality and Its making me tempted to never view YouTube again. I know I'm only 1 person but please reconsider what you have done. I honestly looked forwards to seeing a new video from my Favorite channels but now I don't. And One more thing, Can you please add something that filter out all Fortnite content from my home page?
-Galaxy

Read full review of YouTube
Hide full review
ComplaintsBoard
P
5:53 am EDT

YouTube my video being taken down and receiving a strike

Hi yesterday I up loaded a video which was taken down by you tube and I received a strike because of it .
The same video is up on itleast 10 channels still on you tube right now and there channels are showing the video as if it is real .
Where as in the description of my video I stated it is not real and from a tv show.
I opened a case and still was over ruled by you tube, I mentioned already to you tube it's up on other channels and my description of it not being real .this is seriously unfair and not right .
My channel is very small dosnt make money and just shows viral funny news or informative content .
It's named THELONDONCHANNEL I no people are really starting to diss like you tube because of the way it is being run and I'm starting to see why .
As a fan of you tube for over 10 years the state it's becoming rich s starting to leave a bitter taste.

Read full review of YouTube
View 0 more photos
Hide full review
ComplaintsBoard
N
10:24 pm EDT

YouTube they advocate for violence against those that have different political and personal preferences than employees at youtube

YouTube allows for people to make public threats against those that they do not agree with. These people literally type, "put a bag over your head and tie it real tight". These pigeons are trump supporters who aoorabtky are supported by YouTube and it's employees. These individuals are still on YouTube and do not have their accounts suspended but yet those that they are harassing are sensores and shut down. We will fine a class action lawsuit and invite anyone who has been harassed and targeted by YouTube and its enokigees to do so as well. YouTube has not been held accountable as Facebook and other organizations. We have been shutdown by YouTube whine potential killers and those promoting violence se on YouTube harassing others.

Read full review of YouTube
Hide full review
ComplaintsBoard
R
1:36 pm EDT

YouTube the whole music app

Hello: I used to visit youtube and youtube music years ago and for the last 4-5 now I cannot stomach the intrusive viseo crap you want to slam down my throat with autorun video advertizing. The webpage itself has not function easily in 10 years it's slower than molasses in january and your cramming [censored] in our faces all the time. I just went to watch the video of fly me couragous, and the video cant even run without jamming up. Youtube has become a fricken political entity run by scumbag democrats obama butt kissres. And i, am going to sell it off to the chinese. It has no purpose anymore, but to prevent people like alex jones from advising citizens, and informing them, during the election cycle. And when you deliberately block the first ammendment rights of certain individuals, like alex jones to protect the democratic party and obama whom I despise and whom I personally beleive is a black supremicist, youtube and there butt kissing obama lovers, are not going to use my youtube, of which I invented and founded, for your own one party political means, when I see this kind of nazi - izm, it's surely time to shut this mutha down. And now I will sell it off, since it's become a democrat party obama tool, to discriminate against conservative veiw points, and to violate first ammendment rights, and an it's now an all around video music app, which cannot function any more, because of the amount of advertisinig that interferes with the simplicity of the video music player software, it was to remain a simple low memory usage video player, it's not anymore it's a cluster [censored], full of auto contolled settings putting content into my face when I did not come to youtube to be sold too, and this was not my original intention for youtube, to become an fbi tool, or a democratic bunch of ceo's controlloing my inventions, nor will it ever be. So since you california [censored]s cannot act right youtube will be sold off, to the chinese. You dont want to respect the constitutional freedoms guy's like me veterans afford you, then I figure it's best for you to work for the communist chinse, to gain a greater understanding of the reason we have a constitution and bill of rights, and a americam currency which allows us are liberty, to purchase what we choose, and travel as we whish unobstructed by nazi's or the fbi or any other federal entity. Or by muslim violators of our presidential powers, via the fisa court or a muslim white hater like obama, we see how he ilegally surveiled president trump via fisa court fraudulent applications for surveilence, and we see how every one of the prtesident's includuding the united nationa allow for torture of prisoners held at gitmo in cuba, with the insertion of metal tubes into there stomachs to force feed them, to keep them alive to torture for many more years, when these men chose to starve themselves to death rather than be tortured year after year, this is what your american government did via fisa court enemy combatant legislation, and now you have begun to act as the rest of these nazi [censored], not on my dime you wont. I, am native american, this is my fricken nation, not your's, you are geust here. Have a nice day. Randy s. Fitzgerald. Aka mr. Hughes.

Read full review of YouTube
Hide full review
ComplaintsBoard
J
7:33 pm EDT

YouTube cell phone youtube app

A little while ago, YouTube did an app update which changed how youtube works on a cell phone. It used to be I watch a video, scroll either on purpose or accidentally press a new video tab, when I pressed back arrow the browser would return to the video I was just watching. Or if I was 2 or 3 videos in, it would back trace through those until the home page.
Now anytime I press back arrow the current video minimizes and returns to the home screen. Also the cell phone does not recall if I have watched any sort of length of said video. So when I close the minimized video, that is now in mostly likely possiblities a wrong video, find what I was watching I have to skip and guess how far I was in. There are no settings on the app so I can't change a damn thing not that I expect there to be a option to put [censored] back or close too it. The update makes navigation on the phone a pan in the [censored]. Any way you can roll back some if not all these changes?

Read full review of YouTube
Hide full review
ComplaintsBoard
G
7:16 pm EDT

YouTube youtube

Can YouTube provide a button that can turn off delivering more of what you watch? Just because I watch something doesn't mean I want more of the same - that's what the search engine is for. Variety is what is wanted. I watch on smart tv.
The trouble with this algorithm is you are swamped with so much of something that you watched that you are smothered by similarity which prevents from selecting anything else.

Read full review of YouTube
Hide full review
ComplaintsBoard
M
12:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube song suggestions dont make sense. the song suggestions should relate to the last song played and/or genre.

You should fire the person in charge of this and hire me. The song suggestions are so off. They start off fine and then 3 songs later the suggestions are so unrelated and the further you go through the suggestions the worse they get. I think it is pretty ridiculous for a company such as yours to have such a deficient service. If this isn't handled by a person and is produced through code, then your company needs to get that fixed.

Read full review of YouTube
Hide full review
ComplaintsBoard
A
7:07 pm EDT

YouTube youtube video removal while following guidelines

Good afternoon
My name is Anastasia. I'm sending in a complaint today not regarding what a content creator did, but rather what this platform "Youtube" has done. I am a small creator myself and really haven't had an issue with the changes in the recent years and I personally look forward to seeing YouTube grow but I've seen something in particular happen too many times in my opinion. Maybe writing to the platform is completely useless. I can only try I suppose. Here is my issue. A YouTube channel "Social Repose" uploaded a new music video and while still under private mode it was manually demontaized. This is EXTREAMLY upsetting. This was a great platform for artist to express themselfs and quite frankly I feel as if creators rights are being violated. That video was under guidelines meanwhile I cross some disgusting things that YouTube allows. I won't stand for this anymore. Please give the creator the chance to upload as desvered. It's called YOU TUBE, not USTUBE. I repeat all guidelines were followed. I'm going to start contacting others in regards to this until I receive a response.
Please learn to appreciate your creators. All of them equally.
This is disgusting.
This is wrong
A large audience has been awaiting this video and are NOT HAPPY.
I've witnessed this creators fans drive hours and hours just to meet. You're going to drive your subscribers away with the unfairness.
Demomtize it, and age restrict it. But to remove while in private mode while it's following guidelines.
Please fix this asap

Read full review of YouTube
Hide full review
ComplaintsBoard
J
6:01 am EDT

YouTube movie

I paid for the movie "13 hours" from YouTube and I can't watch it! it's asking me to pay again. I got the message confirming the payment went through. I would like to be able to see what I paid for and don't want to pay for it again as you won't offer me a refund for my second purchase. I've rented movies before from YouTube and normal it works but this time has left me annoyed and frustrated. I'm looking forward to hearing back from you to resolve this problem.
Kind regards
Christopher

Read full review of YouTube
Hide full review
ComplaintsBoard
S
12:33 pm EDT

YouTube trying to create wars between two film industries and two region celebrities

Re:- As per Community guidelines, As I promised
to check the rules.

Hello YouTube,
I found a video that is extremely outrageous and ridiculous, but can make the extreme war nature and word fight between the Kollywood and Tollywood, insulting the celebrity Mr. Mahesh Babu sir, that made many people happy with his donations, ambassadors of coco cola sub company and many more...
yt channel - Evam standup tamsha'
Video link https://youtu.be/rdwLH87Zw6k from 41th minute.

Read full review of YouTube
Hide full review
ComplaintsBoard
A
8:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube video

https://youtu.be/87vEMSP0z8Q
This is a fake video on me plz remove this as soon as possible this will spoil all my life
I request you sir.
I am a reputed professor in engineering college some one wants to take revenge with me this is a planed crime against me.plz remve this as soon as posible.i also fire complaint by the unknown name .Plz youtube you can save my life so it's my humble request to u.

Read full review of YouTube
Hide full review
ComplaintsBoard
S
4:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube the football terrace

I just want to make a complaint as my picture has been used without my permission from the football Terrance that is the link below nothing wrong with the video just my picture being used. the date of the video is used on 10 of august 2018 I think the owner got my picture could i ask for my personal picture to be removed.

https://www.youtube.com/watch?v=75OdbOfx01A&t=14s

Read full review of YouTube
Hide full review
ComplaintsBoard
K
6:08 pm EDT

YouTube a youtube channel named oney

I was told by a family member that this channel had inappropriate violent aand sexual content. I feel this should be checked out. I did not watch any of the videos because of the content but i feel thay since kids have access to this channel that it should be taken down. I reported one video, but felt the whole channel should be looked over. You should pay more attention to what youtubers post.

Read full review of YouTube
Hide full review
ComplaintsBoard
F
2:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube unsleeved media

I have blocked this bigot from appearing on my YouTube as I do not care for his conspiracy theories and hateful rhetoric. Yet despite blocking him his videos continue to be suggested by your algorithm. What does it take for me to not see this crackpot and hateful individual from appearing in suggested videos no matter the device I'm using. If I have blocked his content I do not wish to see it. Frankly it's upsetting every time he appears as I cannot and will not support his hate.

Read full review of YouTube
Hide full review
ComplaintsBoard
R
3:14 am EDT

YouTube recent update

Hi, I'd like to submit a complaint regarding a change since the most recent update. I watch a lot of crafting and makeup videos for inspiration and very often like to pause the vide to see something up close but since the update the screen turns dark so the colours don't appear as they actually are, its very frustrating because I really need to see colours as they appear in real life so that I can use some aspects in things I like to create for myself.
I'd like to know if this is going to be a permanent feature or if you plan on reverting back to a full colour screen during pauses?

Kind regards,

Rhondda Gascoine

Read full review of YouTube
Hide full review

YouTube Reviews 0

Looks like YouTube has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent YouTube, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About YouTube

Screenshot YouTube
YouTube is a video sharing platform that has revolutionized the way people consume and share video content. It was founded in 2005 by three former PayPal employees and was later acquired by Google in 2006. Since then, it has grown to become the second largest search engine in the world, with over 2 billion monthly active users.

The platform allows users to upload, share, and view videos on a wide range of topics, from music and entertainment to education and DIY tutorials. It has become a hub for creators, influencers, and brands to connect with their audiences and build communities around their content.

One of the key features of YouTube is its algorithm, which uses machine learning to recommend videos to users based on their viewing history and interests. This has made it easier for users to discover new content and for creators to reach new audiences.

YouTube has also become a major source of revenue for creators, with the platform offering various monetization options such as ads, sponsorships, and merchandise sales. This has led to the rise of a new generation of content creators who have turned their passion into a full-time career.

In recent years, YouTube has faced criticism for its handling of controversial content and its impact on mental health and well-being. However, the platform has taken steps to address these issues, such as implementing stricter community guidelines and providing resources for users to manage their screen time.

Overall, YouTube has had a profound impact on the way we consume and share video content, and it continues to be a major player in the digital landscape.
How to file a complaint about YouTube?

Here is the guide on how to file a complaint or review about YouTube on ComplaintsBoard.com:

1. Log in or create an account
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title
- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

Overview of YouTube complaint handling

YouTube reviews first appeared on Complaints Board on Sep 18, 2007. The latest review NFL and Base YouTube TV was posted on May 31, 2024. The latest complaint Russian Propaganda advocating cyber war and death was resolved on Mar 18, 2022. YouTube has an average consumer rating of 1 stars from 6507 reviews. YouTube has resolved 29 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.6
8453 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. YouTube Contacts

  2. YouTube phone numbers
    +1 (650) 330-0100
    +1 (650) 330-0100
    Click up if you have successfully reached YouTube by calling +1 (650) 330-0100 phone number 3 3 users reported that they have successfully reached YouTube by calling +1 (650) 330-0100 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (650) 330-0100 phone number 3 3 users reported that they have UNsuccessfully reached YouTube by calling +1 (650) 330-0100 phone number
    +1 (650) 253-0000
    +1 (650) 253-0000
    Click up if you have successfully reached YouTube by calling +1 (650) 253-0000 phone number 3 3 users reported that they have successfully reached YouTube by calling +1 (650) 253-0000 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (650) 253-0000 phone number 1 1 users reported that they have UNsuccessfully reached YouTube by calling +1 (650) 253-0000 phone number
    +1 (212) 843-8308
    +1 (212) 843-8308
    Click up if you have successfully reached YouTube by calling +1 (212) 843-8308 phone number 0 0 users reported that they have successfully reached YouTube by calling +1 (212) 843-8308 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (212) 843-8308 phone number 0 0 users reported that they have UNsuccessfully reached YouTube by calling +1 (212) 843-8308 phone number
    Staff Editor
    +1 (989) 725-8119
    +1 (989) 725-8119
    Click up if you have successfully reached YouTube by calling +1 (989) 725-8119 phone number 0 0 users reported that they have successfully reached YouTube by calling +1 (989) 725-8119 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (989) 725-8119 phone number 0 0 users reported that they have UNsuccessfully reached YouTube by calling +1 (989) 725-8119 phone number
    Office Staff
    More phone numbers
  3. YouTube address
    901 Cherry Avenue, San Bruno, California, 94066, United States
  4. YouTube social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 01, 2024
YouTube Category
YouTube is ranked 3 among 45 companies in the Websites category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.