Menu
For Business Write a review File a complaint
YouTube Customer Service Phone, Email, Contacts

YouTube
Reviews and Complaints

www.youtube.com

Learn how the rating is calculated

4.3 21 Reviews 1220 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

YouTube Complaints 1220

ComplaintsBoard
P
11:25 pm EST

YouTube youtube

Youtube's recent censorship is against their own goal of giving everyone a voice. They have frozen or removed channels with political views against their own bias. Most notably Infowars, The Health Ranger, and Sargon of Akkad. This is modern day book burning. It is an attack on our most fundamental right to freedom of speech. I can not continue to support a company that engages in these actions. I believe it is time to either break up Google and Youtube under trust and monopoly laws, or migrate to other platforms en masse. I no longer them to provide a level playing field for all of their users. It's time for a big change.

Read full review of YouTube
Hide full review
ComplaintsBoard
T
1:35 pm EST

YouTube your censoring right leaning viewpoints

You have started unfairly censoring anyone with a point of view that is to the right of your views. This is very unfair, if not illegal. Although you are a
"private company", you operate in the public sphere. No good can come of this censorship. This is a Nazi tactic, an old Soviet Union tactic! A totalitarian tactic! I do hope that you will be sued to comply with our right to free speech! All speech that is not illegal should be allowed to be heard! We don't need you deciding what is ok for us to hear or not hear. We can make up our own minds.

Read full review of YouTube
Hide full review
ComplaintsBoard
J
10:56 pm EST

YouTube youtube

I am for freedom of speech for anyone. If I don't like what they say I don't watch. I don't contact you tube because I don't like cnn or some other fake news outlet. I personally enjoy the alex jones channel. Recently cnn filed a complaint about info wars saying that they were bullying a child. It is just not true. And even if it was true it is not illegal. I understand that you tube is a private company but they do not have the jurisdiction to ban free speech — no matter how they are organized. I am extremely disgusted with you tube. This is the equivalent of book burning. It is wrong and they are in big trouble... Because law suits are forthcoming.

Read full review of YouTube
Hide full review
ComplaintsBoard
R
4:47 am EST

YouTube inability to watch ongoing news regarding the trump/russia scandal

It appears that Trump is paying YouTube for its allegiance. In 90% of the time, the video is muted when the news is detrimental to Trump. If this is not cleared up immediately and I can watch the videos I choose and have a voice as well as a picture, I will take my complaint further and see if I cannot make you lose your network. The ad preceding the news is okay, but when the actual news comes up, the voice is muted. It is beyond coincidental; it is planned.

Could not find an applicable subject, so just chose anything

Read full review of YouTube
Hide full review
ComplaintsBoard
C
11:34 am EST

YouTube youtube videos

https://youtu.be/RQ_1I-OLqMA

This user is displaying inhumane pictures of wolves dying at the front of his cryptocurrency video. I have attached the image below.

Please tell him to take these images down. These images literally make me sick to my stomach and he is obviously using it to draw users through shock value. This represents everything I am against.

Thank you

Read full review of YouTube
View 0 more photos
Hide full review
ComplaintsBoard
D
11:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube youtube channel

Hi All,
I have created you tube account and enable monetization for my page. But it got dis enabled due to already linked in other account.
Now I have deleted permanent my old account how to activate my monetization in my new account? Can I get you tube customer care number or email address to contact them?
please help to clear this issue

email - [protected]@gmail.com

Read full review of YouTube
Hide full review
ComplaintsBoard
K
1:46 am EST

YouTube mafia city advertisement on youtube

Despite the many times Ive reported the advertisements for thw Mafia City mobile game. If anyone uploaded videos like the ones used for the advert, thwy would be flagged and lose their channels instantly. The adverta use sexual imagery, sexual voilence, promote torture, and degrade women in nearly every different advertisment for the game. Many of the adverts show barely dressed women and men tied up with gags in their mouth and ask if you want to release, kill, and or torture the person. The women in these ads appear to be beaten and the men are so. etimes minorities. This is beyond offensive.

Youtube has closed, cancelled, demonetized many partner channels for far, far less than what is shown in the advertisements for this game. I guess its ok to break youtube guidelines if youre paying them. Youtube needs to take action and remove these insanely offensive advertisements immediately. Reporting these ads is not enough. Opting out is not enough. They will be removed and I will not stop until they do. YouTube's hypocrisy will not continue. Youtube will not be a platform that supports or promotes racism, bigotry, sexual violence, torture, kidnapping, or murder. Everyone of those things are included in the advertisements for Mafia City.

Read full review of YouTube and 2 comments
Hide full review
2 comments
Add a comment
B
B
bbaaa
US
Send a message
Nov 23, 2018 9:53 pm EST

Mafia City ad Parody
https://youtu.be/iWHBAi610mg

E
E
Edward Steele
US
Send a message
Feb 14, 2018 10:13 am EST

I found this advert deeply disturbing, why is such misogyny allowed?

ComplaintsBoard
B
12:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube streaming being restricted by youtube.

Youtube is throttling my streaming and it IS NOT my ISP, because I am at the ISP. As long as I am logged into my account I can not stream without delays and buffering. WTF dudes, I know it is you. I can sign out and I get full streaming. I can sign is to another account not attributed to me, a friends account, on the same computer and I get full bandwidth. You guys a f_ckin with me and I want to know why. Your organization is so screwed I can't log in the same way twice. The site name is "batmandeltaforce"

Read full review of YouTube
Update by batmandeltaforce
Feb 12, 2018 12:45 pm EST

Seriously, is there anyone there who knows WTF they are doing?

Hide full review
ComplaintsBoard
A
6:46 pm EST

YouTube ad from polish national foundation

This ad appeared at am on Monday 23 June before a Stephen Colbert clip, and it was full of anti-Semitic lies about the history of Poland in WWII. I am not Jewish, nor is this an issue I think about often, but I know full well that Poland and the Jews are not comparable entities in that period, and in fact Poland did many disturbing things to Jews. I find this ad deeply offensive, on a different level than all the other complaints I've seen here. This is about truth and history. Please remove this ad right away.

Read full review of YouTube and 1 comment
Hide full review
1 comment
Add a comment
J
J
John Pulawski
US
Send a message
Apr 06, 2018 12:05 pm EDT

Did you receive ANY history education in your lifetime?

Poland existed for about three weeks during WWII. Hitler's Germany took control of the west of Poland. Stalin's Russia took control of the east of Poland. Poland had NO control of Poland. It existed only in the heart of its people and in the imagination of a government in exile based in London and abandoned by Churchill's Britain.

Six million Jews were killed by the Nazi's in the Nazi Death Camps. Six million Poles were killed in those Nazi Death Camps as well. Millions of other Polish civilians were also killed by €uroNazi's and Soviets.

What is not comparable? What did Poland do to the Jewish people during its three weeks of existence during WW II?

ComplaintsBoard
E
11:22 am EST

YouTube dictators using youtube for political influence.

I just saw an ad from TRT world (media outlet controlled by Turkish dictatorship) which gave a very bias and quick information about the recent reports of a Turkish offensive in Syria.

-To summarize what they said: They blame Western countries for supporting Kurdish militants which are responsible for attacks in Turkey.

The reason for a complaint is that I am afraid this will convince people that Turkey is justified for invading Syria. The Kurdish people are stateless, 17 million people live in what can be considered Kurdistan, but the Turkish along with some other Middle Eastern countries will not grant them their self-determination, and the invasion will hinder this further.

Turkey is helping ISIS by sending troops into Kurdish populated areas who have been fighting against ISIS. And now their familiar oppressor has appeared, fighting will only escalate and in this manner youtube is helping to fuel it.

This Invasion btw is to gain popularity for Erdoğan, claiming a victory for Turkey to distact them from all the political murders and reforms.

Please people of Youtube, embargo these ads.

Thank you

Elard de Boer

Read full review of YouTube
Hide full review
ComplaintsBoard
L
9:12 am EST

YouTube anti ypg advert

Hi,

I just had an advert forwarding Turkeys case against the YPG and how the west have trained and armed them pop up after a music video. I am a British citizen with no ties to either kurdish or turkish viewpoints. However I do take issue with how one dimensional this advert is. It clearly only supports one side of a complicated argument. Much of the information given is debatable or misleading. |The Turks have themselves been continually perpetrating human rights violations against the kurds, so branding kurdish freedom fighters as terrorists with no context I think over simplifies the issue. What's more the west has not provided arms and training to cells within Tuurkey as suggested by the ad, however it is true that kurdish forces, fighting against oppression by IS in other nations have been trained and armed, to the Wests great advantage. I have never complained about an ad but I do think it is inappropriate to perpetuate an unbalanced argument on a subject many viewers my have been otherwise ignorant of on a platform such as youtube. Changes in public opinion on this could affect lives and political priorities and therefore it is paramount that information given is correct and unbiased. I ask that you stop showing this ad.

Regards,
Ludovic Scott

Read full review of YouTube
Hide full review
ComplaintsBoard
A
7:12 am EST

YouTube advertisement

I was playing a baby video for my kids and you are showing the kids an advertisement on condoms? Really?
The video is "baby panda takes magical Train | look for zero mountain | math London Adventure | BabyBus"
And the advertisement is Trojans condom at the first advertisement I see! This is not appropriate for kids! Please make sure it doesn't happen again.

Read full review of YouTube
Hide full review
ComplaintsBoard
B
8:04 am EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube advertising on youtube

30/1/18
I have just lost my mother and I am getting adverts with funeral director etc in the title. This is inappropriate and downright offensive targeted advertising. I have attached a screen shot of one of these adverts.

Please could you let me know what will be done about this? I think there needs to be a review of how you targeted adverts, with a sensitive awareness of the pain you can cause the people who use your websites.

Read full review of YouTube
View 0 more photos
Hide full review
ComplaintsBoard
G
8:32 am EST

YouTube movie rental

Yesterday, 1/25/17, i rented The Foreigner off YouTube, the payment went though but the video will not let me watch it. Every time i refresh the page and try to start my rental, the grey static screen appears on the video telling me an error has occurred and try later. I tried at least two dozens times last night, and when i tried this morning it still doesn't work.
I would just like to watch the movie and if that's not possible a refund please.
My YouTube account is Gabriel Kostecky1

Read full review of YouTube and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
S
S
Solar Winds
US
Send a message
Dec 02, 2018 8:42 am EST

DON'T RENT MOVIES FROM YOUTUBE

There is no support for movie rentals on YouTube. I paid $4 for Harry Potter and the Sorcerer's Stone on Dec 1. The picture quality was poor and the error that came up caused the movie to only play 3/4 of the way through.
I have looked for customer contact info and there isn't any.

View 0 more photos
ComplaintsBoard
J
4:06 am EST

YouTube campaign for change advert

When the appeal started we all supported it apart from the use of photos and the lack of facts. This is a channel my nephew 11 uses all the time. He does not want to see his granny. How embarrassing for him If they see her photo. He has to explain it. He ha just started secrondary school and is concerned what people will say . My daughter hates the photo being used she's still grieving. She asked him herself not too he refused. She also does not want the photo displayed. My mother died of cancer not huntingdons. I think my brothers brain injury got in the way of the memories. He was also not an unpaid carer. He got holidays paid for to America and Europe paid for my mother. While she was in respite up to three times a year. Also family helped more than he is saying at least 3 times a week please save our family from further hurt thankyou

Read full review of YouTube
Hide full review
ComplaintsBoard
Z
1:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube delete my old account

Hi, I have noticed that my old youtube account appears in google search, and I want to delete it as soon as possible, but I cannot delete it because I forgot my email and my password. It is very important for me to get rid of that account. The adress of my old youtube account is (https://www.youtube.com/user/ziggy123412). I really need your help. It is really embaressing for me. I hope it will be deleted very soon.

Read full review of YouTube
Hide full review
ComplaintsBoard
M
2:39 am EST

YouTube first page / suggested videos

First page the algorithm that suggest videos...
It been great for about 4 years now
Before that often... And now, it is stuck showing the same videos I already watched. Nothing new is coming up. It is like the "youtube brain" is turned off.
It is supposed the suggest new things similar based on what I liked or watched before isn't it.
But now it is stuck showing the same page all the time.
Maybe the programmers changed something recently?

Try keep up the good work

Read full review of YouTube
Hide full review
ComplaintsBoard
M
11:03 am EST

YouTube inappropriate ads

Stop showing the Fifty Shades Freed advertisement on *child* appropriate videos! (or any really.)

Jan 16th I popped on a Star Wars related video for my children and I to enjoy and the Fifty Shades Freed trailer popped up. It immediately shows sexual and then violent imagery.

Once again, today Dec 17, it came up again.

Please remove sexual, violent, horror, specific ads if you're going to randomly show them.

I have no desire to see that trailer and my children saw it because I did not, foolishly, expect to have to sit there to monitor the video I had selected for them.

I'm already limiting our families YouTube usage do to inappropriate ads but we may have to stop using YouTube all together.

Read full review of YouTube
Hide full review
ComplaintsBoard
J
1:52 pm EST

YouTube inappropriate advertisement

My two year old son watches Bob the Train a lot on You Tube. Why on earth is there an ad (2 minutes long) for Male Extra which is a penis enlargement suppliment?
Inappropriate! My 10 year old daughter watches YouTube as well, I've been starting to let her watch it unsupervised but now I'm having second thoughts if this is what I see on my son's ALPHABET videos.
This is ridiculously stupid to be putting these sorts of ads on children's videos talking about orgasms and hard and flaccid etc. I am appalled.

Read full review of YouTube
Hide full review
ComplaintsBoard
J
7:57 am EST

YouTube sam oven ads

Video ID / CPNmJT899QyRvI / CdQMK4GFZ47etAhj
Viewport854x480*2
Current / Optimal [protected]@30 / [protected]@30
Volume / Normalized100% / 100% (content loudness -7.3dB)
Codecsvp9 (248) / opus (251)

everytime I go onto youtube I receive these ads. No just 1 minute or 30 second ads but 13 minute ads! The same ones driving me crazy all the time for the last 3 months! EVERY single video I put on is interrupted by these ads! Dont you employ a frequency cap? Can you make it stop please!

Read full review of YouTube
Hide full review

YouTube Reviews 0

Looks like YouTube has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent YouTube, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About YouTube

Screenshot YouTube
YouTube is a video sharing platform that has revolutionized the way people consume and share video content. It was founded in 2005 by three former PayPal employees and was later acquired by Google in 2006. Since then, it has grown to become the second largest search engine in the world, with over 2 billion monthly active users.

The platform allows users to upload, share, and view videos on a wide range of topics, from music and entertainment to education and DIY tutorials. It has become a hub for creators, influencers, and brands to connect with their audiences and build communities around their content.

One of the key features of YouTube is its algorithm, which uses machine learning to recommend videos to users based on their viewing history and interests. This has made it easier for users to discover new content and for creators to reach new audiences.

YouTube has also become a major source of revenue for creators, with the platform offering various monetization options such as ads, sponsorships, and merchandise sales. This has led to the rise of a new generation of content creators who have turned their passion into a full-time career.

In recent years, YouTube has faced criticism for its handling of controversial content and its impact on mental health and well-being. However, the platform has taken steps to address these issues, such as implementing stricter community guidelines and providing resources for users to manage their screen time.

Overall, YouTube has had a profound impact on the way we consume and share video content, and it continues to be a major player in the digital landscape.
How to file a complaint about YouTube?

Here is the guide on how to file a complaint or review about YouTube on ComplaintsBoard.com:

1. Log in or create an account
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title
- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

Overview of YouTube complaint handling

YouTube reviews first appeared on Complaints Board on Sep 18, 2007. The latest review Poor customer service was posted on Dec 9, 2024. The latest complaint Russian Propaganda advocating cyber war and death was resolved on Mar 18, 2022. YouTube has an average consumer rating of 1 stars from 6508 reviews. YouTube has resolved 29 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.6
8597 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. YouTube Contacts

  2. YouTube phone numbers
    +1 (650) 330-0100
    +1 (650) 330-0100
    Click up if you have successfully reached YouTube by calling +1 (650) 330-0100 phone number 3 3 users reported that they have successfully reached YouTube by calling +1 (650) 330-0100 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (650) 330-0100 phone number 3 3 users reported that they have UNsuccessfully reached YouTube by calling +1 (650) 330-0100 phone number
    +1 (650) 253-0000
    +1 (650) 253-0000
    Click up if you have successfully reached YouTube by calling +1 (650) 253-0000 phone number 3 3 users reported that they have successfully reached YouTube by calling +1 (650) 253-0000 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (650) 253-0000 phone number 1 1 users reported that they have UNsuccessfully reached YouTube by calling +1 (650) 253-0000 phone number
    +1 (212) 843-8308
    +1 (212) 843-8308
    Click up if you have successfully reached YouTube by calling +1 (212) 843-8308 phone number 0 0 users reported that they have successfully reached YouTube by calling +1 (212) 843-8308 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (212) 843-8308 phone number 0 0 users reported that they have UNsuccessfully reached YouTube by calling +1 (212) 843-8308 phone number
    Staff Editor
    +1 (989) 725-8119
    +1 (989) 725-8119
    Click up if you have successfully reached YouTube by calling +1 (989) 725-8119 phone number 0 0 users reported that they have successfully reached YouTube by calling +1 (989) 725-8119 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (989) 725-8119 phone number 0 0 users reported that they have UNsuccessfully reached YouTube by calling +1 (989) 725-8119 phone number
    Office Staff
    More phone numbers
  3. YouTube address
    901 Cherry Avenue, San Bruno, California, 94066, United States
  4. YouTube social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 13, 2024
  6. View all YouTube contacts
YouTube Category
YouTube is ranked 3 among 45 companies in the Websites category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.