Yuchengco Group Of Companies [YGC]
Reviews and Complaints

To whom it may concern:
Customer service family protect

With this letter, I hereby request the cancellation of Family Protect Elite auto-charged monthly under my two RCBC Bankard ending nos. 6009 and 4001.

Name: Claudio G. Zafico Jr.

This policy has been put into consideration to pursue; however, I came with the final decision of cancellation.

Your immediate action is needed.

Please acknowledge receipt hereof and effect the cancellation immediately. This is not what im expecting for to enjoy it cost me to much I am calling many times to the costumer service but nothing happened. You may reach me through my email address [protected]@gmail.com.

Thank you.

Sincerely,

Claudio G. Zafico Jr.

Good morning YGC

I am requesting for a cancellation of my Family Protect Elite Plan immediately.

I already have a company-provided healthcard and so having the Family Protect plan is already too much for my budget. The automatic credit card charges is not good for me. I am paying for my son's hospital bills coz I couldn't use Family protect plan since he was not hospitalized that time. I am trying to pay the bill by installment basis but since the FEP is charged to my credit card monthly, i cannot anymore use my credit card for other things.

Please cancel my policy in Family Protect Elite immediately or else, i cannot pay the succeeding dues anymore.

GROUP MASTER POLICY NO. P0104453
CARDHOLDER: RUTH ANN L. MUSNGI
COC :FPE00015002
DATE OF EFFECTIVITY: SEPTEMBER 18, 2018

I DO NOT WISH TO RENEW THIS ANYMORE. THANK YOU.

To whom it may concern:

Customer service family protect.

I wish to request the cancellation of My Family Shield Plus auto-charged under my RCBC Bankard ending nos: 8004, i've received a call from an agent named Princess Garlan, yesterday May 30, 2019 and i want to cancel the agreement.

Name: Analyn Solis Sabado

Our company is planning to offer us an insurance plan so i am still weighing which is better to avail so I came with the decision of cancellation.

Your immediate action is needed.

Please acknowledge receipt hereof and effect the cancellation immediately. You may reach me through this email address or at my mobile number [protected] .

Thank you.

Sincerely,
Analyn Solis Sabado

To whom it may concern:
Customer service family protect

With this letter, I hereby request the cancellation of My Family Shield Plus auto-charged under my RCBC Bankard ending nos. 9003, they contact me a few hours ago of this day May 28, 2019 and i want to cancel the agreement.

Name: Datu Harris K. Datumangoda

This policy has been put into consideration to pursue; however, I came with the final decision of cancellation.

Your immediate action is needed.

Please acknowledge receipt hereof and effect the cancellation immediately. You may reach me through email address [protected]@gmail.com.

Thank you.

Sincerely,

Datu Harris Kamid Datumangoda

With this letter I hereby request the cancellation of family protect elite effective June 2019 auto-charged under rcbc bankard number ending in -9001
Policy holder: Andrea Xutchelle Unabia
Policy effective date: June 06, 2018
Monthly due: php 760

This policy has been put into consideration to pursue however I already resigned from my job. I cannot pay the monthly fee since I have no more source of income. 

Please acknowledge receipt hereof and effect the cancellation immediately. You may reach me through email address [protected]@yahoo.com.

Hoping for your consideration.

Sincerely,  

Andrea Xutchelle Unabia

Good evening YGC

I am requesting for a cancellation of my Family Protect Elite Plan immediately.

I can't pay the monthly insurance premium because my monthly income is not sufficient

I didn't even use the plan for such many restrictions which I am quite disspaointed off.

I am earning my hard earned money and spending only on my basic needs with my family.

Please cancel it. I EMAILED YESTERDAY may 20 and today for the cancellation. PLEASE SEARCH FOR MY ACCOUNT MR. RAMON DOMINIC I. MARTINEZ.

PLEASE LET ME KNOW ASAP.

PLEASE PLEASE PLEASE.

BEST REGARDS

RAMON DOMINIC I. MARTINEZ
MOBILE NI. [protected]

Up to this date I haven't received any feedback regarding my cancellation letter. I send an email to [protected]@ygc.com.ph last march 19, 2019 regarding the cancellation of my Family Protect Elite Plan with COC Number FPE [protected] and under Group Policy No. P0104453 effective immediately under RCBCBankard 5006 auto charge because I am no longer interested.

This serves as my termination letter to you. For your immediate attention and record purposes regarding this matter.

Thank you.

I would like to request for the immediate cancellation of my Malayan's Family Protect Plus Insurance. I have been paying it for over three years, and I was not informed that it has increased its monthly amortisation from 520.00/month to 860.00/month. With my present financial condition I could not afford to pay it anymore.

Hoping for your consideration and positive response.

Thank you very much.

PRISCELI JOYCE J. GALUEGO

To whom it may concern:
Customer service family protect

With this letter, I hereby request the cancellation of Family Protect Elite auto-charged under my two RCBC Bankard ending no. 5002.

This policy has been put into consideration to pursue; however, I came with the final decision of cancellation.

Your immediate action is needed.

Please acknowledge receipt hereof and effect the cancellation immediately. You may reach me through email address [protected]@gmail.com.

Thank you.

Sincerely,

Ma. Rowena P. Alidon

Hi im Ms. Subang, I would like to request for the cancellation of my Family Protect Elite which was automatically deducted under my rcbc bankard 6004 ending card #. The cancellation was due to I cannot afford to pay it anymore since I was enrolled to the other insurance company.. I want your immediate response please.. you can reach me thru these numbers [protected] / 282-8225.. thank you..

I would like to cancel my Family Elite Protect insurance of which my membership is only thru phone.I have emailed them last last November to stop charging to my RCBC Bancard account ending 5000 but still up to now they are still collecting automatically without any text message in my phone as reflected in my billing statement. Im no longer interested.

Hoping for your immediate action. God bless.

To whom it may concern:
Customer service family protect

With this letter, I hereby request the cancellation of Family Protect Elite auto-charged under my two RCBC Bankard ending nos. 6009 and 4001

Name: Claudio G. Zafico Jr.

This policy has been put into consideration to pursue; however, I came with the final decision of cancellation.

Your immediate action is needed.

Please acknowledge receipt hereof and effect the cancellation immediately. You may reach me through email address [protected]@gmail.com.

Thank you.

Sincerely,

Claudio G. Zafico Jr.

I applied for a credit card to make my life easier in times of emergencies. INdeed, the RCBC Bankard was helpful when my son was brought to the emergency room. I am still paying the amount and i hope to pay them within six months. However, when the RCBC automatically charged the amount of P1, 810 to my credit card, it made my life more stressful since it automatically adds more fees to pay. I am afraid it will add up to my expenses.

Hence, may I request for the cancellation of my RCBC Family Protect Elite because I have a company benefit which is similar what the Protect Elite is supposed to give me. I do not need the RCBC Family Protect Elite anymore.

My RCBC Bankard with ending--5000
RCBC Family Protect Elite -- Ruth Ann L Musngi

I have a family protect elite plan 3000 which I got last september from an rcbc rep.

My son was hospitalized last november 7 until november 10 with the final diagnosis of peritonsilar abscess non specific viral illness. How can I make a claim?

Beneficary : aliene cheillo montalbo mendoza
Patient : cedric jaco montalbo mendoza
Coc number: fpe00015775

I submitted the documents last november 25, 2018 and I haven't got any response up until now.

Because of this hassle I just wanted to cancel the plan!

Credit cards yuchengco group of companies [ygc] customer service requesting for cancellation of family protect elite in the name of jackielyn erlano, rcbc bankard account no. ending in 1007 for the year,

With this letter, I hereby request the cancellation of family protect elite auto-charged under rcbc bankard no. ending in 1007.

Policy holder: jackielyn erlano
Monthly fee: p 1, 280.00
Annual fee: p 15, 360

This policy has been put into consideration to pursue, however, I came with the final decision of cancellation.

Your immediate action is needed.

Please acknowledge receipt hereof and effect the cancellation immediately. you may reach me through email address [protected]@yahoo.com

Thank you.

Sincerely,

Jackielyn erlano

Subject: cancellation of family protect elite

Attention: customer service family protect

Requesting cancellation of my family protect elite in the name of melvin calugay with rcbc account number ending with 2001 for the year [protected].

Since the time of the call of the agent until now, I have not received the contract yet to refer to on your actual terms and conditions but I have received my billing already this month of december.

However, after reading the above comments and complain, I came up with my final decision to cancel it considering the misinformation given such as the uncovered most common illness.

Your immediate action is needed.

Thank you.

Melvin calugay

The premium for the above mentioned insurance policy has already been charged from my RCBC credit card. However, the policy which was supposed to be sent to me days after the call still was not delivered.

Having read some of the complaints on the same insurance company, I am afraid I will also have to pull out from the policy. Until today, the terms and conditions of the insurance policy are not yet clear to me, yet I am already paying for the insurance.

I would like to request for the cancellation of the insurance policy.

With this letter I hereby request the cancellation of family protect elite effective january 2019 auto-charged under rcbc bankard number ending in -1007
Policy holder: jackielyn erlano
Policy effective date: october 2018
Premium due: php 1280.00
Annual fee/term: p15, 360.00

This policy has been put into consideration to pursue however I already have my decision to cancel the policy. I cannot pay the monthly fee since I have another insurance,
Hoping for your consideration.

Thank you very much

After agreeing woth this insurance over the phone and now I need to speak one of ypur agent is so hard to connect on your cobtact numbers. Please explain why my policy is still not issue and wondering why you charge me in my november statement twice the amount due. I am requesting for cancelation of this insurance because it is not already healthy to see comments and complaints that I myself also encountering. Hope to hear any call or email regarding my complains.

Rainy leih uy
Complainant

I have been paying the malayan income protect insurance of myself, cristeta f. Gapuz, and francisco v. Gapuz, jr. Both with separate insurance policies through auto debit to my rcbc bankard jcb platinum card number [protected] for many years now and I would like to request for the termination of both policies effective today.

Thank you and hoping for immediate action.