Clicks Retailers reviews and complaints 1
View all 251 complaintsClicks Retailers - Poor customer experience at clicks vincent park, east london, south africa.
Clicks Pharmacy in Vincent Park has terrible customer service - Pharmacist Assistant who served me was grumpy, unfriendly, and did not explain how and when to use the medication that I had asked to be put through my medical aid. It was an issue to have to get medication from an aisle to put through the medical aid and then she could not (or maybe did not want to) find me on the system, until I presented my medical aid card. It felt as though she was spiting me at every opportunity and angle. And, I had approached her initially with a smile, and I had to greet first. I'm not sure if this is perhaps the new norm now for Clicks - that the Pharmacist's Assistant treats the patient/customer with total disregard and with an unfriendly atmosphere.
Desired outcome: An apology from the manager and pharmacist's assistant
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