Ziebart Internatioal review: Warranty issue 1

My dealer in St. Cloud Mn is no longer a Ziebart dealer. I had my SUV rust proofed and sound deadener applied(undercoating)In Nov. of 2009. It was a NEW vehicle just purchased with about 100 miles on it. I was inspected in Dec of 2010 as per warranty. I have receipts for both services. I do not know the reason for the dealer being no longer affiliated with Ziebart. The dealer did not issues me a paper warranty card required by Ziebart for continuing the warranty with annual inspections. Other dealers require this card for the service. I was told by St. Cloud MN dealer the records were all computerized and paperless at the time of the initial service that was over $400. Ziebart says the warranty number on my receipt is invalid and they refuse to issue me a paper warranty card with a valid number so I can got to another dealer. They sent me a post card for inspection but claim they have no record of my warranty at Ziebart in MI. I tried to deal with them by email but had no luck. I have about 60 days left to get this inspection done or the warranty expires and I'm out of my initial investment. I Have been a Ziebart customer since 1990 and had at least 5 new vehicles done by them with no problem. I used the dealer in St, Cloud since 2002 after moving form the Twin Cities area. I cannot see why headquarters will not correct their former dealers fraud. I do not know how much other proof is needed to convince them I did nothing wrong and just want to continue business with them. The other dealers are almost twice as far away but I have no choice and will go to one of them if I can get a warranty card issued with valid number on it within 60 days.

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