Zoosk
Customer Service: Phone, Email, Contacts

Zoosk is an online dating service available in more than 80 countries.

You can contact Zoosk by phone at +1 415 362 1000.

Zoosk is headquartered at 475 Sansome Street, 10th Floor, San Francisco, California, United States - 94111.

You can mail them at Zoosk Customer Care – Spark Networks Services, 3300 N. Ashton Blvd, Suite 240, Lehi, UT 84043.

You can browse the site for free and buy Zoosk coins to unlock and access premium features to promote yourself and stand out, however, you will not be able to contact other members for free.

Usually, you can choose between 1, 3, 6, and 12 months subscription options. Zoosk may offer other plans from time to time.

You can sign up for Zoosk for free and depending on Zoosk there might be limited access to the site for free. However, you will have to subscribe if you want to use features such as messaging, chatting, see the members who have viewed you, etc.

Your Zoosk profile can be seen by other logged-in Zoosk members. You have an option to pause your account or use the Hide & Seek upgrade that allows you only people you message to see you, choose to be visible, and let people know when you view them or choose to be fully visible without letting people know when you view them.

Yes, you have an option to pause your account which will temporarily hide your profile. You will still be able to access all your messages and history.

Your account can be blocked if you breached community rules. If you have had some suspicious activity on your account, Zoosk can block it.

You can contact Customer support at support@zoosk.com, +1 888 939-6675, and +1 415 362 1000 or you can create a new account.

You can deactivate your account after you cancel your subscription. Go to your Zoosk account status and choose the “Deactivate Account” option. When you deactivate your account, you will not be able to get a refund

You can simply turn off the automatic renewal in your account settings under the “Subscription” tab. If you purchased your subscription through iTunes, Amazon, or Google Play, you will have to cancel it through that platform.

Make sure you logged in with the right email address. You can log out and log in again using the correct email address. If you still continue to experience the issue, you should contact Customer Support.

If you find any unauthorized charges, contact Zoosk so customer support can investigate your billing questions.

Zoosk accepts standard payment methods available in your location. This usually includes credit card, debit card, PayPal or PayPal Express, iTunes, Amazon, Google Play, check, bank transfer, SEPA bank transfer, iDeal, Sofort, Boleto, or Giropay.

Zoosk’s ratings vary from low to satisfactory. Some common issues include unauthorized charges, blocked accounts, and suspicious or fake profiles. Consider this when using their dating services.