5StarRoofer.com’s earns a 4.4-star rating from 7 reviews, showing that the majority of homeowners are very satisfied with roofing services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Impressive Residential Roof Replacement Service
I recently had my residential roof replaced by 5 Star Roofing and Restoration, and I must say I am thoroughly impressed with the quality of their work. From the initial consultation to the final installation, the team was professional, efficient, and detail-oriented. My new roof not only looks fantastic but also provides me with peace of mind knowing it was done right. I highly recommend their residential roof replacement service to anyone in need of top-notch roofing work.
-
Pros
- Expert roofing craftsmanship
- Comprehensive warranty options
- Free, detailed project estimates
- Licensed & insured for safety
- Diverse roofing material selection
-
Cons
- Limited Service Area
- No Price Transparency Online
- Potential Wait Times for Service
- No Mention of Eco-Friendly Options
5StarRoofer.com Complaints 1
David B. at 5 Star put a new roof on my house on December 28
David B. at 5 Star put a new roof on my house on December 28. After only three days, I noticed that the roof started leaking, which was surprising because I had never experienced any leaks before. They came to fix it, or so they said. However, the leaking resumed in April and May. I reached out to them again, and they claimed to have addressed the issue.
Unfortunately, with the recent heavy rains, my walls are now damp, and I can see that the garage floor is wet. I waited patiently for a month before calling David again. I expressed my frustration and insisted on scheduling a specific appointment because I was tired of waiting at home for them to show up. In response, I received a text from him blaming the issue on bad house design and stating that it would cost me an additional $800 plus the cost of materials to fix it.
My pest control service inspected the attic and took pictures of blackened wood with nails protruding through it. They informed me that this wood should have been replaced to prevent potential termite problems. I communicated this to David as well, but they never came to inspect or repair the wood.
They were paid, I believe, $19,300 for the new roof. I cannot complete the repairs for the hurricane damage inside my house until this roof issue is resolved. I am considering posting a detailed complaint on ComplaintsBoard.com to warn others about my experience.
Is 5StarRoofer.com Legit?
5StarRoofer.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for 5StarRoofer.com. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
5StarRoofer.com has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
5starroofer.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
5starroofer.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
5starroofer.com you are considering visiting, which is associated with 5StarRoofer.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a 5starroofer.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
5starroofer.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for 5starroofer.com on popular sites. Be cautious and do additional research. Look for information about the 5StarRoofer.com and be careful with personal information or transactions.
- 5starroofer.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The 5starroofer.com may offer a niche product or service that is only of interest to a smaller audience.
- 5StarRoofer.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About 5StarRoofer.com
Here is a comprehensive guide on how to file a complaint against 5StarRoofer.com on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account on the website.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with 5StarRoofer.com in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with 5StarRoofer.com.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve the problem, company's response, and personal impact.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against 5StarRoofer.com on ComplaintsBoard.com. Remember to use simple English and provide all necessary details to support your complaint effectively.
Overview of 5StarRoofer.com complaint handling
-
5StarRoofer.com Contacts
-
5StarRoofer.com phone numbers+1 (205) 858-9583+1 (205) 858-9583Click up if you have successfully reached 5StarRoofer.com by calling +1 (205) 858-9583 phone number 0 0 users reported that they have successfully reached 5StarRoofer.com by calling +1 (205) 858-9583 phone number Click down if you have unsuccessfully reached 5StarRoofer.com by calling +1 (205) 858-9583 phone number 0 0 users reported that they have UNsuccessfully reached 5StarRoofer.com by calling +1 (205) 858-9583 phone number+1 (205) 518-8433+1 (205) 518-8433Click up if you have successfully reached 5StarRoofer.com by calling +1 (205) 518-8433 phone number 0 0 users reported that they have successfully reached 5StarRoofer.com by calling +1 (205) 518-8433 phone number Click down if you have unsuccessfully reached 5StarRoofer.com by calling +1 (205) 518-8433 phone number 0 0 users reported that they have UNsuccessfully reached 5StarRoofer.com by calling +1 (205) 518-8433 phone number
-
5StarRoofer.com emailsinfo@5starroofer.com100%Confidence score: 100%
-
5StarRoofer.com address833 Allison-Bonnet Memorial Dr, Hueytown, Alabama, 35023, United States
-
5StarRoofer.com social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 22, 2024
Englert
2 reviews
Parlament Roofing & Construction
11 reviews
Fahey Roofing + Contracting
14 reviews
Brilliant Roofing
8 reviews
Colony Roofers
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!