Above All Outdoor Specialists
Reviews and Complaints

I think they did a good job and the price was reasonable. They originally stopped to ask about the dead pine. Then about a dead tree in the back yard and limbs hanging over the pool.

Great customer service. They were very professional when they arrived and were willing to work with me on a few little tree trims. I would highly recommend them. And they take safety very seriously.

A guy came to my door today, said my front tree needed trimming and raising. It definitely did, he gave me a good deal for being in the neighborhood and they did great work. I would totally recommend them, they're cool dudes!

The guy who owns the place answered the phone and then just hung up. He left his trailer with tree branches on the side of the road for three whole days. It made it really hard for cars to pass by. Luckily, there wasn't an emergency or anything. But because of his carelessness, my vehicles ended up getting scratched.

Door to door sales, but their bid was what I was hopin' for. They cut down two trees proper, includin' one that was tricky 'cause it was leanin' toward the house. They cleaned up as good as ya could expect. They did the work quick too. Friendly folks. Notin' other comments left earlier, don't pay for the job 'til an adequate review is done.

They were in my neighborhood passin out cards and I happened to be outside and had some fruit trees needin to be pruned. Gave me a very good price but I am NOT AT ALL satisfied with their work! The point of the trim was to get the branches away from the overhead wires and to trim the tree down cause I had not had it pruned in a few years so it had gotten very tall. They cut down a few branches but left the very top as tall as it had been. When they came the next day to cut down my next door neighbor's tree I asked about the work they did for me. He rolled his eyes and acted as though I was botherin him. The team who actually did the work were very polite and respectful but did what the 'manager told them to do. My neighbor is not happy with them either. He was told they would haul away the wood from the tree they cut down. They didn't. When my neighbor asked about it he was told that he meant only haulin away the brush. My neighbor does not recommend them and neither do I.

I thought this business would be different from the other Springfield tree trimmers, who are usually unreliable. One guy from the crew had approached me a few times in the past, representing different companies, trying to get my business. He was always polite and insisted that this business was better than the rest and would do a great job. They started the work on a Saturday and one of the workers promised to come back the next day to clean up the mess (but when they didn't show up, I called the owner and he said they don't work on Sundays and the worker shouldn't have made that promise). They finally came on Tuesday to remove the debris. However, they left about 4 feet of tree trunk in the ground and said they would come back that week to remove it and grind the stump. But the crew never showed up again! I left multiple messages for the owner, but he never called back. It's disappointing because I liked the crew and they did a decent job with the work they did complete. Now I'm stuck with a 4-foot tree trunk and no offer to finish the job.

Getting Trees Trimmed? I don't usually post about stuff like this but our neighbors got their trees trimmed by "Above All Outdoor Specialists" today (12/22). I'd suggest doing your homework before hiring such services. I was a bit shocked that they had little care for the adjacent property (our property). I had to ask them to remove a very big branch from our house and several from our hedgerow, and their response wasn't pleasant. They cursed because they had to stop working and talk to me. I asked why they let this happen and they said they only had 2 workers and were waiting for the others to clean it up from our hedges and house. They said the bigger branch on our house was "soft-dropped". They didn't seem to care that it was on our house and fence, or that the other branches, which were obviously not "soft-dropped", caused damage to our hedges and fencing. Even after they removed the branches, I still had to spend 15-20 minutes cleaning up what they left in our backyard. Needless to say, I was shocked that they treated adjacent properties like this and didn't care about the damage they caused.

I hired Above All Outdoor Specialists to chop down a tree, grind the stump, and take away the wood. They didn't finish the work and left a mess. On November 3, Above All Outdoor Specialists knocked on my door and offered to chop down a tree. We agreed on a price that included cutting down the tree, grinding the stump, and removing the cut wood. The team from Above All Outdoor Specialists failed to complete the job on November 3. They didn't clean up and promised to return the next day. However, they didn't show up and I called them every day. Every day, they claimed they were coming. It wasn't until November 11, that they finally returned and finished cutting down the tree. I paid them partially at that time, and they assured me they would be back the next day. I texted them every day, but they kept saying someone would come, yet no one ever did.

On February 25, this business came to me and offered to chop down 4 pine trees, 1 dogwood tree, and grind the stumps. We agreed on a price, and they started working that day. On 2/26 they came back later than they said to finish the job. They called me and said a maple tree also needed to be chopped down. They added an extra $500 to the original price. I also asked them to take care of the weeds in my yard, fertilize the lawn, and deal with harmful bugs like carpenter ants and beetles. They were supposed to remove the weeds near the house too. They charged me $3,950 for the trees and $600 for the lawn. In total, it was $4,500. I wasn't home when they supposedly treated the lawn, but my son was here. I've tried contacting the owner 3 times to sort things out, but he hasn't gotten back to me. I want to get my money back for the lawn treatment because it was never done. Look at the pictures I've attached.

Employer came to my property on 12/29 and said they were in neighborhood doing other work and wanted to give me their information if I needed tree trimming or tree stumps removed. I had 3 tree stumps I needed removed as well as some tress trimmed. Agreed on price. Wrote up a contract, I signed and they did work. They came back later that evening to collect and it was dark. Agreement was that the wood chips would be used to fill the holes left. We paid them as everything seemed ok. Couple days later I went to back yard and started to remove the excess wood chips. Noticed one of tree stumps was not grinded down all the way. Contacted company 2 or 3 times and finally answered on Jan. 20. Asked me to send text, which I did. Didn't hear back but thought I would wait until after snow was gone and ground was clear. Started reaching back out to the owner on Mar. 22 via multiple text message and voice mails. Have not heard any response back from owner and it is now May 13.