ABSOLUTE GREEN TEA, LLC
Reviews and Complaints

I simply wanted a sample and was willing to pay for that sample. With two other mailings, I realized the company would keep charging me for the product I do not want. When I reached their site, my computer warned me that Absolute Green Tea is not their true site and that logging on to them would create an opening to other scam sites.

the name of the pills are absolute green tea

i applied for the sample and was charged over one hundred dollars for them

i was charged over one hundred dollars for a sample bottle of green tea pills

Well my experience was a lot different. I signed up for the trial and read all the terms and conditions which also state, thet if u do not rcv the product in 4 days, to call and let them know. I called because I didnt rcv the product until 10 days later and they extended my trial.. they also offered me 50% off. About 18 days later, I was billed for $39.96 instead of $79.93.. a month later, i called that number [protected] and I canceled.. and I never had a problem. and it was sent from Florida

I also was prematurely charged by Absolute Green Tea, 6 days before the trial was supposed to end, but I was able to cancel the membership and dispute the charge without any problems. I reached customer service easily on the first try and they were very friendly and helpful after I explained my situation and concerns over the early charges. Of course, they made one effort to keep me on as a customer by offering to extend my trial period and payment date since I happened to be working out of town when the product shipped, but that's their job as customer service reps. Once I politely declined and raised my concerns over the early charges they immediately proceeded to cancel and reverse the charges. The money was back in my account in less than 24 hours. So maybe they've made some improvements in the customer service area.

Absolute Green Tea, after saying they would remove my name from their list, charged my credit card again, but did not send anything. That was the
third time a withdrawal was made, but nothing sent, and the second time that they claimed to have withdrawn my name.

Absolute Green Tea charged my credit card but did not send anything. When a complaint was made, they said they would stop, but they did not. They
repeated withdrawing with the credit card, but not sending anything. It is a credit fraud company.

Okay, I feel I have to update this because I just got the Absolute Green Tea sent from Florida, not Utah. Is it possible there are several companies - maybe it's a franchise situation?

Well, I got it, I immediately called to cancel my membership (I got through right away - same number as above) and, well, it went very smoothly. The operator told me to keep the product and since I cancelled within the trial period, there was no charge for it. I specifically asked if they wanted me to return it and she said no. My experience is totally different from what I have read here. Of course, I cancelled my cc so they can't get more money out of me and so I won't know if they tried.

Well, I signed up for this (it was 2 in the morning) and what I really don't like is that no where was it apparent that I was signing up for an autoship. I got worried about 10 minutes after paying for the trial membership and so I cancelled that cc number and got a new one (they can't charge me anything more than the trial price). It arrived today and I called their customer service number. I got through right away (this product was shipped from 293 Goolsby Blvd, Delray Beach, FL - someone posted about a Utah company) and cancelled my membership and something else. I asked if I could return this and the woman (who was very nice) told me to keep it. I asked if there was an additional charge for this and she said since I cancelled within the 14 days, that no, it was mine to keep. So, my experience was different than what I have read. Now, maybe if they still had my cc number, I'd have a different tale to tell but to this point, they seem pretty legit. Maybe not worth whatever the autoship would cost, I don't know what that would be because I didn't ask. Now, Mineral Elements is another story entirely - those people would have charge my cc 130.00 for the so called free trial product they sent if I hadn't cancelled and sent the product back using some RMA code - definitely stay away from them.

Everyone, please get a new cc number. I signed up for the sample but had the feeling I shouldn't have so 15 minutes after I did, I called my cc company and closed that number and opened a new one. They can't get any money out of me now. I haven't gotten the stuff yet but I will return it if I can find a number for them. I suspect that, given how elusive they are, I won't find them. If I can't find them, I just won't return the stuff (if it ever arrives) and let them come after me. My cc company did authorize a few bucks for the "trial shipment" but that's it. Oh, also, don't fall for the Mineral Elements thing, it's the same story. I can't believe I fell for this - it was the get a free ipad scam. Sign up for "trial" samples of all this great stuff and you can have an ipad! Right...

i have tried to get ahold of these people for a week an its gfettin crazy none of the numbers or emails work so how do i stop the charges thier product is bs too!

Absolute Green Tea ---- Utah -- is a scam the make impossable to cancel
the # they give you to use is [protected] which has been disconnected. I found an Email (customer service) to use with no hope
this # number 888.789.4933 I called @ 6:35 Central time, it says their office hours are 8am to 9pm M-F eastern I got this recording twice this about the same time. but they were closed, , , , , , they no their product is krap and they are thieves. but it looks like they have more than 1 website tring to sell they scam why do the Credit Card Pros let them get away with is