Acai Berry
Reviews and Complaints

Well Ericka, what I hate is when people buy two pairs of boots for their daughter, pay by check, then put a stop payment on such check without returning the boots. This is what you did. If you cannot pay for your merchandise which looks like a constant, then you need to shop at thrift stores where you can afford them. Sure is different when the shoe is on the other foot. I'm sure this will be a continuous pattern for you. Hopefully your scam tactics arent being passed down to your kid.

This is a huge scam. I too have been ripped off. I have cancelled the Acai berry formula and the total cleanse. I have talked to people and they have told me they have cancelled my order when I'm still receiving the product and still being charged to my credit card. I will be cancelling my credit card because of this.

Lorna Pillsbury
lornapillsbury@yahoo.com

I too am having a problem with Acai berry/colon aid... I cancelled the Acai berry and had to eat the 69.00 fee. Once I thought this was handled the same nightmare was repeated with the colon aid.. I had to cancel my credit card . Nothing is shipped with the colon aid. It comes in a plain envelope with no statement or information. The customer serice is adamant about returning this product. They said there is NO number for billing. I truly was scammed. They are a bogus company and to top it off, no weight loss was reported.

Gina
************ PLEASE READ THIS ********************** I just looked up the ingredients in my bottle of PURE Acai Berry.. An Advanced Wellness Research Product. Here are the ingredients.

*acai berry juice powder 1200mg *... this has the asterisk. Now I go to the ASTERISK on the side and it says this. THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FDA. THIS PRODUCK IS NOT INTENDED TO DIAGNOSE, CURE, TREAT OR PREVENT ANY DISEASE, BUT IS RATHER A DIETARY SUPPLEMENT INTENDED FOR NUTRITIONAL SUPPORT.
* Daily value not established.

Here are the OTHER ingredients: Gelatin, cellulose, magnesium stearate and silicon dioxide.

CELLULOSE is NOT digestible by humans!

Here are some definitions and links to the sites where it comes from. Do your own google search too!

CELLULOSE: http://en.wikipedia.org/wiki/Cellulose
Cellulose
From Wikipedia, the free encyclopedia
Jump to: navigation, search
Cellulose, a linear polymer of D-glucose units (two are shown) linked by β(1→4)-glycosidic bonds.
Three-dimensional structure of cellulose, with four glucose units visible. (Black=carbon; red=oxygen; white=hydrogen.)
Space-filling model of cellulose, with four glucose units visible.

Cellulose is an organic compound with the formula (C6H12O6)n, a polysaccharide consisting of a linear chain of several hundred to over ten thousand β(1→4) linked D-glucose units.[1][2]

Cellulose is the structural component of the primary cell wall of green plants, many forms of algae and the oomycetes. Some species of bacteria secrete it to form biofilms. Cellulose is the most common organic compound on Earth. About 33 percent of all plant matter is cellulose (the cellulose content of cotton is 90 percent and that of wood is 50 percent).[3]

For industrial use, cellulose is mainly obtained from wood pulp and cotton. It is mainly used to produce cardboard and paper; to a smaller extent it is converted into a wide variety of derivative products such as cellophane and rayon. Converting cellulose from energy crops into biofuels such as cellulosic ethanol is under investigation as an alternative fuel source.

Some animals, particularly ruminants and termites, can digest cellulose with the help of symbiotic micro-organisms that live in their guts. Cellulose is not digestible by humans and is often referred to as 'dietary fiber' or 'roughage', acting as a hydrophilic bulking agent for feces.

Magnesium stearate: http://en.wikipedia.org/wiki/Magnesium_stearate

Magnesium stearate, also called octadecanoic acid, magnesium salt, is a white substance which is solid at room temperature. It has the chemical formula Mg(C18H35O2)2. It is a salt containing two equivalents of stearate (the anion of stearic acid) and one magnesium cation (Mg2+). Magnesium stearate melts at about 88 °C, is not soluble in water, and is generally considered safe for human consumption. Because it is widely regarded as harmless, it is often used as a filling agent in the manufacture of medical tablets and capsules. In this regard, the substance is also useful because it has lubricating properties, preventing ingredients from sticking to manufacturing equipment during the compression of chemical powders into solid tablets. It is used to bind sugar in hard candies. It is also a common ingredient in baby formulas. In pure powder form, the substance can be a dust explosion hazard, although this issue is effectively insignificant beyond the manufacturing plants using it.

When used as a filling agent in the manufacture of capsules and tablets, such as vitamins, the source of this ingredient is typically bovine. However, there is an increasing number of vegetarian options in which the product specifically indicates it contains magnesium stearate from vegetable sources.

Magnesium stearate is a major component of "bathtub rings". When produced by soap and hard water, magnesium stearate and calcium stearate both form a white solid insoluble in water, and are collectively known as "soap ###".

Silicon dioxide: http://en.wikipedia.org/wiki/Silica

The chemical compound silicon dioxide, also known as silica (from the Latin silex), is an oxide of silicon with a chemical formula of SiO2 and has been known for its hardness since antiquity.[1] Silica is most commonly found in nature as sand or quartz, as well as in the cell walls of diatoms. It is a principal component of most types of glass and substances such as concrete. Silica is the most abundant mineral in the earth's crust.

IS THIS STUFF SAFE..? NOT DIGESTIBLE BY HUMANS? THIS NEEDS TO BE INVESTIGATED AND I WOULD BE CAUTIOUS OF TAKING SOMETHING LIKE THIS.
I took it twice and each time i felt sick to my stomach!

Betty

Someone had posted the ingredients here somewhere. One of the ingredients said that it was not digestable for humans. If I find it, I'll post it. It's in here somewhere.

Don't just cancel your card, cut it up. You will find more unwanted charges.

Go to: /link removed/

You might have a better chance there.

Is that stuff sugar? I heard someone say...I'm trying to cancell my"membership" and no one answers so far. I will cancell my card though.

i went to target and for 14.99 i have 14 days of acia and green tea i just started 20 min ago my stomach is makeing some funny noise on pain yet i'll try to let everyone know how it goes

I am so glad I came to this board! I ordered this product and it took about 3 days for them to deduct the $5.95 shipping for my 14 day free trial, but no shipping confirmation. I came to this sight and saw all the complaints and then tried the number on my email confirmation of my order...busy signal. I sent an email the cancel@acaiberry.com address they listed...no response/busy signal. Called the number on the FXSupplements website...it says mail box is full and I could not leave a message. This is when I knew for sure and I immediately called my bank! I had to close out the debit card I used and get a new one so that they could not continue to charge me like I knew they would. I can't afford for them to take $80 out of my account whenever they feel like it! Good thing my other debit card is still active because I just shut down the one and kept the other open so I don't have to go without my card! I nipped it in the bud so if you are reading this, you should nip it right now too! If you have not ordered yet, don't do it! These people are scammers, frauds, and theifs!

I signed up for a "free" sample of Acai Berry Maxx and after paying fo one additional shipment, decided I was not interested. I tried to call the customer service number, use the live chat and email the company--all with no success. They seem to be conveniently "busy" when you call, and their hours of operation are not conducive for someone who works a9 to 5 job.
When I finally got through on the customer service phone line, I cancelled the order and told them I was returning products (unopened) that had been shipped without my agreement. They verbally acknowledged this but never sent a confirmation of my discontinuation. I continue to receive product and be charged on my credit card. This is a disgrace and this is a very unprofessional, immoral organization. Stay away.

I ordered this supplement on 11-16-08. I printed the receipt from the computer and it stated that the order might be delayed because of not being able to charge my credit card. Well, Guess What, my credit card was charged but I did not receive the product. I called customer service and waited 20 minutes and listened to a bunch of garbage about how they appreciated my time. Well after 20 minutes, they can take a flying leap. I will now have to write my credit card company and not pay the charges, this is all so unacceptable if they did their job.

well i md mt order on 11-16 gv them about 4 days to get it me, never came so i started calling the number and yes it was a frickin voicemail, and after days of back to back calling it sd this mailbox is full, goodbye! so i sent a million emails to the email address they sent never recieved feedback or my product yet by that time it was the 11-28 so i knew my free trial was gonna be up soon so. so i tried callin 1800 instead of the 1888 num they provided and it was some type of school and they lady i spoke to was very nice and let me kno that they hv been gettin calls for wks about this, ppl being curious like me and tryin 1800 instead and she sd they all were sayin the same thing i was. cant get ahold of them, thur emails or phone, never recieved product, ppl gettin charged over and over again. and like she sd a bank teller called the number to make sure it was ture and like a previous comment sd all u gotta do is go to your bank and destroy the debit card or credit card u used. so call your cc comp. if u used a cc. i used my debit so i had to go to the bank. and she got rid of that card and im waitin for my card to come in the mail! SO DO NOT BELIEVE THIS COMPANY! and i got my 5.95 bck too! i was so irate i still am but now that i kno theres nothin else they can do im better! so hurry up and handle your business with the card u used!

I placed an order for a "Acai Berry Maxx Free Trial Offer (1 Month Supply)" on November 9, 2008. The Shipping was for $5.95, order number 137355. I only received the order last week and then my credit card bill arrived and found 2 charges from FXSupplements, one for the $5.95 on November 9, 2008, and one for $79.95 on November 23, 2008. I emailed the company and never received an answer as to why. I then called today, November 13, 2008, and was told that I agreed upon the terms and that by checking the box that was my signature. Being at a loss because I did not remember checking any terms box, I checked the website and it is below the order form and does not have a check box agreement to the terms as the customer service respresentative implied. I have had to check an agreement many times but it's required prior to completing the order and definitely not at the bottom of the order form where you do not even see it. I can understand why FXSupplements has so many complaints. I also know this compalint is not going to do any good. I just wish I could let others know before they become a victim too. I did cancel my order today of course not before being charged the $79.95. Also, the customer rep said it never said free trial of Acai Berry, ok, then what does free trial offer mean?

CNewby, SC

They billed me $85.00 which I didn't authorize and it never said on their internet add they will be doing this every month until I cancel. They didn't have their number listed anywhere. I found it in my checking account under the withdrawal FXSUPPLEMENTS.COM [protected] TX. They also use another name and number as MAX ACAI BERRY [protected].

I called many time and finally got thru on 1/23/09 and they cancel my order and sent me a confirmation number. I also had to cancel my debit card due to any further charges. Thanks Also they acai maxx doesn't work for me. Just gave me high blood pressure 151/70. It now 110/70.

I was out of town when item was sent. When I returned I tried for 7 days to reach this company. Phone either was not
answered most of time or busy signal.
Finally reached today, 12-13-08 @1:25 PM. Lady told me that it was too late because I should have returned item
after 14 days. How can any one tell if a product is working in 14 days? Now they tell me that the bottle I received
was not just a sample, but the $5.95 charge was for the shipping and then charged my American Express Card for
$79.95 which she then tells me I can return it but I will have to pay the shipping and they also will deduct $19.98 for
stocking fee. This is absolutely a rip off! I am returning it on Monday 12-15-08 because today, Saturday the Post Office
is already closed.
I will fight this further with my American Express Card.

freel trial offer...received products promised from freel trial, But, they arrived with no invoice or instructions.
I tried to find their website and there is none...at least that I can find. I found a tool free number for them on one of the fraud protection websites, [protected]. But, noone answers and they specifically say do not leave a message to cancel your order. They say to send an email to CANCEL@ASAIBERRYMAX.COM. I did that, but received a response that that website does not accept emails?

I have read several reports of fraud from this company and I cannot seem to contact them...as a last resort, I called my bank and canceled my debit card and had them issue me a new one. Just to be safe...

I ordered the sample back in November and when it came I wanted to cancel future deliveries until I knew whether or not I wanted to continue using the product. There was no phone number on the invoice. There wasn't really an invoice and the site didn't seem to exist. Therefore, I had no way to reach them to cancel. I never received a December delivery so I thought I was safe. Today I received a double delivery, they're still not online and I have no phone number. I'll have to deal with it through my bank and see just how many charges have showed up on my account.

I ordered the risk free trial and received it. I did not try it but found out later through an $85.90 charge to my credit card that I had signed up to receive more shipments. I tried to call the number and could not reach anyone after 1/2 hour of being on hold. I found their website and started the process of canceling and trying to get information on how to send the product back and get a refund. After days of trying to reach someone by phone and continued e-mails I finally got through to someone to talk to. They gave me a RPA (return merchandise authorization) number and said they would credit my credit card but it would take three weeks. I said fine. I sent the two bottles back that I received plus the "risk free trial". I have a delivery confirmation that they received the products back on February 9, 2009. After waiting three plus weeks to be credited and no success I e-mailed them and called them. After reaching someone by phone I was told they were backed up and I would get a refund. After waiting another week, I finally took further steps and contacted the Better Business Bureau. I just heard from them and FX is only willing to reimburse me $59.96. There own website states:

Renewable Program Membership Refund Policy: If you are not fully satisfied with your enrollment in the Acai Berry Maxx Auto Deivery Program you have two methods of receiving a refund. 1) You may cancel your enrollment in the Renewal Program and return the most recently shipped unit of Acai Berry Maxx to us for a full refund of $79.95. Shipping & handling is non-refundable. Please call customer care at [protected] or email us at cancel@acaiberrymaxx.com to cancel future shipments and receive a Return Merchandise Authorization (RMA) number.

The BBB contacted me with FX's response and refund offer of $59.96. I said no, that is not satisfactory. So I recommend for all of you to contact the BBB. You would have to file with the one where your product came from.

I'M GOING THROUGH THE SAMETHING I SENT A BOTTLE BACK THAT I NEVER ORDERED & THEY TOLD ME I WOULD GET MY MONEY BACK 30 DAYS AFTER THEY RECEIVE THE PILLS BACK THAT HAS BEEN 5 MONTHS AGO. THEY SHOW RECEIVING THE PRODUCT, WAY BACK IN NOV.2009 STILL NO CHECK.

SO FAR EVERY TIME I CALL THEM THE BOOKKEEPER HASN'T MADE OUT THE CHECK YET. AND THEN TODAY THEY WANT ME TO SEND ALL THE PROOF AGAIN THAT I SHIPPED THE PRODUCT BACK BECAUSE NOTHING SHOWS ON MY ACCOUNT THAT I EVER SENT IT BACK.

AND THEY WERE CHARGING MY CREDIT CARD BEFORE I EVEN RECEIVED THE PRODUCT.

AND I'M ALSO GOING THROUGH THE SAMETHING WITH COLNEX THEY CHARGED ME FOR 2 BOTTLES AT 98.00 DOLLARS A BOTTLE AND I HAD ONLY RECEIVED THE TRAIL BOTTLE AND CAN'T FET MY MONEY BACK FROM THEM EITHER.

WE ALL SHOULD CONTACT THE BBB AND FILE AGAINST THEM THEY ARE RIPPING PEOPLE OFF LEFT & RIGHT AND I KNOW I'VE HAD IT WITH THEM.

I too was a victim of this company Acai Berry detox in hollywood florida. We were charged 2 80-something dollar fees, when we cancelled the product. After making the purchase, i made sure to read where it says how many days you have to cancel, which was 30 days. I made sure to call in as soon as i received the product, where they assured me that they had canceled it.
Just last night i checked my credit card statement, and found out that i had been charged 2, 80-something dollar fees. I called this morning to ask what had happened and they told me i had to call within 17 days of ordering the product (not receiving) to cancel. I NEVER saw a stement like that when i ordered the product. I was on the phone for more than a half hour, with no luck of receiving a refund. I called my credit card and they are filing a dispute to see if fraud has been commited. I suggest everyone that this has happened to to file a dispute. That is really the only way we will ever get our money back

I am a single mother who has always worked very hard to take care financially for my child alone. So when i saved up enough money to purchase this computer for us this year, I did not have any intentions of throwing my money away every month for a product I did not ask to continue receiving . Now I do not know what to do to stop them from continuing to send and way overcharge for a product I keep sending back. Please someone let me know if you find a solution to this madness!

oh and one other thing about this Acai Berry Detox, Hollywood Fl.. group.. they say on their hold message that you can chat live via there website or send them an email.. NO where can I find how to get to a website for them.. Looked on all papers and also looked on google and all... they are not a good company.. SOOOO disappointed!

Hello,
Yes, I too have been had by this Company and I cancelled my Credit Card to avoid any more scamming done by them! I contacted my bank and let them know and I will not pay them, looking for a credit on my card within 60 days!
R.M.M.
Michigan

I am having same problems as other folks. They shipped me my free bottle for .99 charged to my credit card. Before it arrived, or rather before it was shipped, they called and tried to sell me the partner med that would have to be taken with the acai caps. I told them I heard a blip, they said we were being recorded, told them good. Now hear this on your recording, I DO NOT WANT ANY OTHER PRODUCT SHIPPED TO ME, DO NOT WANT TO SEE BUT A ONE TIME .99 CHARGE, AND DO NOT EVER CONTACT ME AGAIN! You guessed it, I just got back from out of town to see another shipment on my porch...called them and I had been charged $88 and was told I had an open account! Since when? Was told that the people I talked to prior had no authorization to cancel my "subscription" and that I had to call them directly...How is it I have to make a separate call to cancel something I did not order and did not authorize and specifically told them not to do? Now I have to send back the product on my dime and when they receive it, THEN they will credit my account. In the meantime I may go overdrawn on my account and who's gonna pay for that? Let's see what happens or call my lawyer and the BBB, yep, that's what I'm a gonna do! I think this kind of thing needs stopped for good instead of silly krap in places that get you fined or ticketed because your yard isn't as "pretty" as the neighbors and the "neighborhood yard beautifiers" in your town can do that to you!

soy de argentina quiero saber como puedo comprar los productos gracias espero pronto su respuesta

I would strongly AGREE that the Acai burn detox from: 3007 Greene St. Hollywood FL 33020 is a HUGE HUGE HUGE HUGE rip off. I have been through the same things as everyone else above has. The long phone calls, limited information on my account, NO REFUND, product arriving late, and getting charged $87.13 with out time to send it back. I couldn't even speak to a supervisor all the times I called. Then when I finally spoke with 2 customer service people the said since I didn't have my RMA # they could not look it up and there may be a chance that my product would get cancelled by shipping Dept. because it was wrote incorrectly and I would not get my refund. I am in the process of checking my local post office and the UPS services to track it down. Then I will show them that I did ship it back to them the way the told me with the proper numbers on it and they better pay me my damn money. Otherwise I will do like the lady above and seek legal action and file a Merchant Violation Complaint with my states Attorney Gen. office. Beleive me I will call them everyday if I have to. People, please look out for this company. They do not have your best interest at hand, they are scammers.

Mike
Copperas Cove, TX.

The page is a fake too. It 404s.

The number posted [protected] is a false number. We were charged $174 for product that we cancelled days ago. The number is to some guys house. Dispute it with the bank and warn other people about this. It's a scam.

I have had the same problem. My bank said if you return to sender make sure you get a tracking number to help them eventually credit your account back. I am sending a letter of cease and desist and have just filed a consumer complaint to the Attorney General of Texas, Greg Abbott. Dont order form AcaiBerry Maxx. It is a scam

i ordered acai berry diet supplements on a trail bases. i was only suppose to pay 5.95 for s&h and i got taken for 75.95 right out of my checking acct. also recieved pruduct with no invoice or instuctions how to take the product. nor did i get my e-mail conformation of my order. i am very upset this is an outrage how they prey on inoccent victoms just tring to lose wait.

have tried 2x to cancel this order from a free trial. no phone number given to call. i have learned a lesson, to good to be true - it is...! Please help? Thanks, la

I was just charge the amount of $88.97 to my credit card for a product that I just receive today and I have no chance to try.

I call [protected] and a rep answer me and help me to canceled the membership .

He said that i should write an E-mail to SUPPORT@COLONMED700.COM and explain the situation.

Good luck

Samething happened to me and I'm trying to get in touch with someone.

the same thing happened tome. I ordered the sample for $5.99 and they charged my acct for the $79.95 immediately.

Also, you cannot get through on their 1-800 number. It says circuits are busy no matter when you call.

Buyer Beware

fraud charges on credit card for autoshipment that was cancelled.

Here's a "roundabout" way to avoid such scams--

Acai is an excessively abundant provincial berry. It sells for $1 a bottle of freshly squeezed juice at any major Amazon city. 400, 000 lbs of acai berry are sold every day in every major Amazon city. The species (euterpe oleracea) grows in the wild and on plantations by the billions. It is a weed species - the very same one used for hearts-of-palm (you know, the cheap $2.00 cans), a product which kills the fruiting trunk.

You Americans are paying out the ### for this product, marketed by greedy advertising charlatans. They pay next to nothing to acqire their acai product (most of thir cost is -packaging-), and they artificially inflate it's value, by spinning all this washy BS about it being a "superfood" and having superior "health virtue." These unscrupulous US companies (not the native growers/harvesters) are making a killing because they make 500-1000% profit in many cases. It's abhorrent.

They are playing the ignorant public like a fiddle, and giving "health food" a bad name. You all would do better to be skeptical of anything making such claims. Make every effort to understand where things come from, and what it is. That way at least you'll have some persepctive.

Hey everyone,
This happened to me to... The product was great but they kept charging me 90 bucks it was horrible. I was reading an article online that actually found a company who sells the acai product but doesnt keep charging you like these other SHADY companies. They are actually great to deal with and actually CARE about their customers. I am going around posting this so everyone will STOP ordering from a SCAMMY COMPANY and hopefully check out a good one.
Here is the article I found the GOOD company on: http://www.channel5healthnews.com

Absolute BAIT & SWITCH ... canceled the credit card

"Acai Berry" is not a product that is produced or sold by central coast nutraceuticals. I advise that you contact your bank to get the correct company information.

This is the most disgusting of practises and one which is global. I live in teh UK and have just become a victim of this appalling company!
I ahve resigned myself to teh fact that they are little more than conmen but they do make my blood boil!

Stop fraudulent charges, stop auto shipping more over priced product than was ordered, stop deceptive advertising, and return all of the money that was stolen from customers under false pretenses!

To: Tickedoff

We are sorry for the inconvenience you have experienced with us. It sounds like you were not properly taken care of and you had a problem getting through to our company. The offer you bought the Acai Berry Edge was a buy now pay later. The pay later is 21 days after the purchase date. Please be aware that if the product is not sent back to us, you are liable for the $79.90 charge as our terms and conditions state. We deeply apologize for the experience you had with us. Please contact us again and explain your situation to us so that we can find a resolution and not keep trying to collect the $79.90 payment from you.

We hope to hear from you soon.

Our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.

Sincerely,

Supervisor at GNS

Here is a short video clip from 10 News investigating the Acai scams:
http://www.10news.com/video/18724509/index.html

this company is bogus. i was hit three times for 3 different products. can't somebody put these frauds out of business?!

I tried calling all the numbers on the transactions taken out of my bank account, and I too have had no luck in reaching them by phone. I had even changed my debit card and was given a new one by my bank, and they were able to get into the account and take the 69.98 out of my account. I am waiting to hear from my bank as to why they let them get money from me again. I am a senior citizen living on a fixed income and do not want any more. How can we stop this scam?

I just went thru same thing they told me there a web site helpdesk@natural-acai-berry.com it don't work tried everything even called back you can complain on this site and maybe they'l do something hard to do when can't get site to work. He also said no return policy should have read terms iI did never read that. I canceled within 3 days of recieving trial now tellen me I never canceled then.I canceled 3weeks ago then got another order today and billed for 2 more bottles. Something needs to be done this is a joke. I wonder if people who promoted this product knows this is going on...

I too fell into the same deal. I got their phone number from this web page. I got intouch with this company, Natures-Acai Berry. They agreed to cancel my so called 'membership' but would not refund my money charged to my credit card. I told them that I would report them to the Better Business Bureau. They told to go ahead and good luck. I wish I knew where I could report this company's web page . There must be something on the internet.

I also fell for the trick about ordering the sample and then got an extra charge to my credit card of 69.95. When I call866-376-1465. they gave me the run around for about an hour. After talking to some guy that i could bearly understand he told me I needed to call back in about an hour to speak to a supervisor. I called back in about an hour and ten minutes and was told that all the supervisors and managers were in a meeting and could not come to the phone rigth now and that the could not issue a refund and to take it to my credit card company. Because of companies like this is very hard to trust any other inernet company I hope the this gets resolve and i learn my lesson no more online for me.

I too was duped. charged 69.95 on my credit card. called the number [protected]. They answered the phone right awayand talked to someone whose name i could not pronounce, but then i had to be put on hold so he could get his manager. About 12 minutes of listening to some fruity music, the manager, whose name i also could not pronounce, informed me that he could not give me a refund but would cancel any further orders. I expressed to him that I was only interested in the sample and did not authorize any future orders. He advised me that i agreed to the terms and conditions which states that additional product will be sent and that since i agreed to the consent he would not authorize a return. After a length argument they deny any wrong doing. Hopefully this is the end.

I have experienced this problem call [protected] they will deny any wrong but will cancel any further shipments &provide a confirmation number than take this up with your credit card company

Thank goodness I am not the only one dealing with the same problem! I have contacted my bank to try to stop the payments. I am at my wits end with this company. Who can we turn to about this? I am awaiting a response from my bank now, hopefully they can help me.

I am having the same problem. I call the number on the bottle and it is non working number. I printed the terms and conditions where it states to call the number to cancel. The number is a non working number. There is no address to write to and no number to call.

Check this other complaint, there have a phone number, I 'm having the same problem, but I'm calling right now while I'm typing. You will need to be patience, about 15 minutes waiting.

Check under Cheshunt Overseas complaints also

29.95 total scam! I got nothing from them.. nor did I ever sign up for anything with them. DO NOT DO ORDER ANYTHING FROM Acaiberry or BROMALITE! They will charge you over and over again in hopes that you don't look at your statements.

Try contacting your Credit Card Company. Tell them what has happened and they might be able to help you. They were terrific with me and reversed the charges!

Ibtotally beleive you all, who order acai berri power.I my selfb is a victim of that.i have moved another house about 7 months ago.And i have cancel that silly acaiberry, but they still charging my credit card for something i dont even have.Beside that acaiberry dont even work.IS THERE ANYONE OUT THERE THAT CAN HELP ALL OF US WHO IS A VICTIM OF THIS FRAUD COMPANY, YOUR HELP WOULD BE VERY APPRECIATED. FROM; A.Arthy

Is this the same company as 'Life Cleanse"? I thought I was just ordering the trial offer. Imagine my suprise when I got another bottle in the mail today. I checked my credit card statement to find that they have charged me $128.46, not once, but twice. One for Acai and the other for colon cleanse. I phoned their customer service and they basically told me I'm out of luck as to getting my money back. I received an email stating that I have been removed from their customer list. Of course there was no reference to getting my money back. Also, of course, it is a no reply email. How can these people still be in buisness? What a rip off!
Norma / BC Canada

i orderethe acai life clean but y is it i didnt receive anything and the money i paid just to get this one was remove on my visa credit card and why i didnt receive anything im nathalie diego of canada

my advice to you would be to change your credit card/debit card #..just simply do to your bank or call your credit card company & request to have the card changed...thats what i had to do so no more monies would be taken out of my account without my permission...

I was also a victim of this Acai Berry. I never received the product and was charged a fee of $89.+ for the Acai and the Life Cleanse from my account. When I called the 866 toll free number, it was hard for me to get through the first few times. I finally reached a woman by the name of Tara. She said that I was not going to be able to get my money back. It has been almost 3 months now since I have filed a dispute with my bank about this. I really would like to know how these people can keep getting away with this. I have no money, no merchandise, and very little patience left. I really want consumers to continue to post comments, so someone out there where will be spared the problems that I have went through with these people.

Girls
It's safer if you cut up the credit card. Read some of the testimonies on this website and you will see they will find a way to charge you anyways. They will suck the life out of that credit card.

Hope this helps you:

Also go to: /link removed/

You have a better chance of getting your money back if it is a Company. Most of them are Scam Artist using a bogus address.

These were posted on this website:

you guys should call [protected], they're the complany that handles all the charges for this Acai Burner and the Colon Ceanser stuff. You'll fget through right away, and they can pull your account infor up with your e-mail address. then just indicate that you'll like to cancel or subscription or get your money back.

MissFixItAll

I'm ashamed to say, I actually work for this company. I don't push magazine sales, but I do sell rebate vouchers. We have to read word for word from a script. I actually thought something was a bit fishy at this place when, in the first line of my script I say that I'm calling from an order verification department & that I'm call on behalf of "Aton Solutions" - but the business I work for & the name that's on the top corner of my paycheck is Reader's Choice. I also mention that "we're" the makers of Acai Berry, Colon xR, Total Cleanse and White Tea with Acai. However, these calls are monitor recorded so you can try using that to your advantage. I actually just called the 800 # given to customers in order to cancel and it was a recording saying that the number I was trying to reach is no longer in service and was given another number to call: [protected], curious, I dialed the number & it was a recording of some super enthusiastic lady saying that I just called the Reward Center and if I pressed 2 on my telephone keypad then I would be redirected to a customer service representative. I was on hold for 6 minutes too long.. I got impatient and hung up. I will try my best to help you with what I can. ... If you still can't get through to anyone, I suggest you write and xerox a copy of a formal letter of cancellation and keep all your phone records of unanswered calls handy. You could also file a written complaint form at /link removed/ they are building a case against this fraudulent business as I write.

The address & direct phone line for Reader's Choice is:
720 Aerovista Place Ste. D
San Luis Obispo, CA 93401
[protected]
www.sflnutrition.com

i ordered a free trial on jan 29 and never received it either i called before the 14 day free trial and they said it would be cancled but i told them to cancel the 3.95 too because i did not get a free triail they said they would put a ticket to the shipping dept to let them know yeah right the lady can not speak english good im calling my credit card co to make sure i get a refund

my name is Mohamad Abbas Yeoh and email gseng66@yahoo.com.my on December 08 i have try to FREE TRAIL and charge USD 4.95 on 23 DEC 08 for shipping and why on 06 JAN 09 charge USD 64.95 and on 05 FEB 09 charge USD 64.95 i only received ONE box on December 08 and why i never received anything still charge me.Why the charges I don't know. Don't order any of these products ever!PLS REFUND BACK MY MONEY

I was just as DUMB! But now they are charging my acct. 18.95 each month for what I do not know. When I called the 866 # it tells me to put in my id # when I don't they tell me to concact my group leader. If I knew who this was I would give the a little bit of my mind. Not my pocket book for sure!

I ordered a 15 day trial supply for the cost of Shipping and Handling and I tried to cancel before the trial period ended and no one answers the phone. It just clicks off. Now I have been charged $94.57 which I did not authorize and I can't reach anyone to cancel these charges. The Web site says "Refund and Exchange Policy

Acai Berry Supreme Return Policy
We have a 15-day satisfaction guarantee return policy on all shipments.

Returns
If you are unsatisfied with our product, you may return the unused portion 15 days from the date that the product was originally shipped to you for a refund according to the following terms. To obtain a refund, your return must be postmarked 15 days from the date that the product was originally shipped to you. All returns are subject to a 30% administrative handling and restocking fee. We do not refund or credit shipping charges for any monthly shipments. Please note, the following terms apply for all returned items:

To return a product for an exchange or refund you will need to obtain a Return Merchandize Authorization (RMA) number by contacting the billing department at [protected].

An RMA number can ONLY be obtained by contacting the billing department at [protected].

Please Note:
We cannot process or refund packages marked "Return to Sender."
Refunds will be issued to the same credit card that was charged when ordering the product.
To ensure a refund is processed for you, please send returns to the address provided along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number.
Returned products must be sent to the following address:

GIC Shipping Department
134 NW 16th Street Suite 1
Boca Raton, FL 33432

We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery.

After the shipping department receives your return, it generally takes 2 business days or sooner to process your refund. Once a return is processed, it usually takes 3-5 business days for this return to be posted to your account, depending on your financial institution.

Shipping Terms
The standard ground mail service is shipped via the United States Postal Service First Class Mail. With our Expedited Shipping Option (if available), we will make your shipment our priority and ship these packages out the same day for all orders placed before 1PM EST and the next day for all orders placed after 2PM EST (packages will arrive within 1-4 business days). Please be advised that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times. We do not refund or credit shipping charges for any monthly shipments. " However, I can't reach anymore to an RMA number.

I got on their web site for free trial offer and ordered product. There formula didn't do anything for me, so I call to cancel, but I was offered another bottle if I don't cancel, so I took the offer. The bottle was never shipped. I called again to cancel my order. The company block my phone number and do not answer my phone. They continue to take funds off my credit card and the bank told me they can't cancel them from taking fund out of my account.

TAKE ACTION NOW - SAVE YOURSELF - THIS IS A HUGE SCAM!

If you order this stuff you CAN'T CANCEL your order. They offer you a FREE TRIAL (You pay $5.95 shipping) but when you try to cancel future orders (at $80 each) you are unable to reach anyone. NO ONE EVER ANSWERS the company phone number - after a recorded response you will be put on hold then after a long wait, be disconnected. Email contact attempts just receive automated replies to sell you more products.

The company refund policy reads: NO REFUNDS WITHOUT RMA (return merchandise authorization) this wouldn't be a big deal BUT...you can't get an RMA because there is NO CUSTOMER SERVICE DEPARTMENT! You can't send back future shipments as the company refuses all 'Return to Sender' packages and will charge you anyway.

TAKE ACTION NOW - If you already ordered this stuff at least CONTACT YOUR CREDIT CARD COMPANY OR BANK and DISPUTE THE CHARGES. You may eventually need to get your credit card company to issue you a new number. If you paid with a DEBIT CARD you better consider changing account number or Acai Berry Supreme will KEEP CHARGING YOU $80 each time they send another unwanted shipment.

Around 11/4/08 my husband order a "free trial" of of this acai berry supreme.
on 11/24/08 I called and cancelled any membership or orders. On 11/28/08
we were charged $91.28. Since I didnot authorize this and DID NOT know I
was being charged my bank account was over-drawn. I have been trying to
contact these people for a credit so the bank will refund my over-draft charges. If you can give us any assistance we would be greatly appreciative.

My name is Bruce and my wife is Linda. My wife ordered these pills on line for health reasons and all this ordeal has been is a financial rip off. We tried to cancel the membership and the phone number is bogus. Nobody answer the phone after several attempts to call the company. We even sent back the products and all still getting charges. We decided to cancel our credit card today due to ongoing charges by this company despite their statements that they canceled our account.

We have filed a complaint with the better business bureau as well as with our Chase Credit Card Company. This company is a bunch of crooks scamming people with phony initial first good deals similar to a drug pusher offering an addictive drug to get somebody addicted to drugs.

I've had the same experience, as others, with this company. Unfortunately, I ordered the product right before the holidays, so it took a long time to get to me. I actually received the product 4 days before the 15 day trial period was over. I didn't even have the opportunity to open the bottle when I noticed the charge. I did use my debit card for this purchase, so I "hot carded" the number to prevent any further charges from this company. I was able to call [protected] and spoke with a rep that didn't speak English very well...she just kept telling me the policy until I asked to speak to her supervisor, 3 times, then she hung up on me. I hit redial and spoke with another rep who only told me their policy, twice, then gave me an RMA # for my return. I received a confirmation email the day I cnacelled. However, after reading these complaints, I am filing a fraud dispute with my bank in hopes of receiving a refund. The most embarrassing thing about this is...I work for the bank! :(

I ordered a 'FREE' trial of the Acaiberry Supreme and paid my shipping of $5.95. I was ok with that. Later I am charged $88.62 and a foreign transaction fee of $2.65 for something.

I call and write the company many times. Usually the phone lines are jammed and you get a runaround answer. Finally I got my trial offer canceled and a verbal agreement that I would be refunded the $88.62. Next is a written message that I did not cancel within the 15 day period so no refund is coming. None of the advertising says anything about a 15 day trial nor that you will be charged $88.62 for what I don't know..

I have had to close my bank account just to stop these folks from ripping me off. I fnow feel that doing any buying on the Internet is just too risky.

Pretty much the same story...I ordered the Acai Berry Supreme, tried it out and it did nothing. I returned the empty bottle and did not get a refund as promised. I was then notified in an email that I was being shipped another bottle...I called the number on my invoice no fewer than 15 times. I FINALLY got through after numerous tries. I spoke to a woman who told me (after I insisted that this was a complete scam) that it was not. She said she would refund my money and that they would never send another bottle. I just received my 3rd bottle and was never refunded the money...and now, after several attempts at calling them back, the phone number does not work.

I am getting charges by some company called MC-Acberry colon health for something I did not order and my account no has over charge fees. I need to know how to sue them!

You can also go online to which ever State you got the product and file charges with the Federal Trade Commission. They will go after them

You should file charges

AcaiBerry Dtox LP $.99 "trial" offer. I received the order and due to health reasons and Christmas I didn't open the box nor read the fine print about being billed after 14 day trial period. Imagine my surprise when I received another box in the mail! I was able to get thru Customer Service and was told it was too late to get a refund for the first order but they would give me an RMA number to send back the second order. I hadn't received my Visa bill so I didn't know that I was charged $79.62 for my "trial" order. I did receive an email stating they were going to credit my Visa for $79.62 for the second order. When I called Customer Service to complain about the charges on my Visa bill, I was told that the website states that after 14 days you get charged for $79.62 and $3.95 shipping for each order. They would only credit me $79.62 and refused to take back the second order and now I'm stuck paying $79.62 + $3.95 shipping for my "trial" order that I thought I was paying $.99.

Stay away from this company or you will learn the hard way by paying way too much for a "trial" offer. When I threaten to stop payment on my Visa I was told they have it posted on the website so I would lose and owe the money.

Signed up for a free trial with shipping of $0.99 ! Tried the product for about a week and it didn't even work so I stopped using it. A month and a half later, my card was charged $79.95. That day, I called the company to find out what had happened and they said they were charging me for the bottle I thought was a free trial. I cancelled it on the spot and asked like five times "Will I be charged again?" and the rep said "No" each time I asked. Three days later, I was charged $3.95 which gave me an overdraft fee in my bank account! This company is a BIG SCAMMM! I wish there was a way to put them out of business!

This was a supposedly free trial offer, if one paid the shipping cost of $3.95. After I received and tried it, I informed the company that I was dissatisfied and that I would cancel my order. Now, a month later, they are charging my credit card for additional shipments at $79.95. When I tried to use their toll-free number, I spent over an hour on hold, then was given the automated message that the number was not available. When I tried to use their website - www.myordersupport.com - the sign-in wouldn't work and the Live Chat failed to deliver. This is definitely a scam!

I should have read the reviews on this product before ordering as I would not have ordered. They make it sound like the trial bottle is only $0.99, however after the 17 day trial period, they charge your credit card the full $79.95 which is to cover the cost of the trial bottle. I'm unable to take the product due to the way it makes me feel when I take it and there's no way to get a refund...so as the saying goes...if it's too good to be true then it probably is.

On the evening of June 25, 2009, I ordered the AcaiBerry Detox trial (60 Capsules) for $0.99. On my printable receipt, it stated "your order is scheduled to arrive on June 29, 2009". On June 26th, I received a phone call from a telemarket person located in Phoenix, AZ [protected]) about my order and try to get me to add the cleanser to my order. I decline the add on. However, the man did informed me that I had 14 days to cancel from the day I receive my package. The package arrived at my home on July 2nd. Therefore, I thought I had 14 days from then to cancel. I try the pills and noticed no change. I called on July 14th at 2:25pm CST and cancelled my order through their automatic system. I thought all was good until...

Today, July 29th, I receive my credit card statement and noticed I had been charged $87.13 on July 10th (which is 14 days from my order dated). I called the number on my statement, waited about 20 minutes until someone answered, and chatted with an associate and a supervisor about my situation. The guy stated I cancelled after the trail period, so that is the reason I had been charged the $87.13 for the trail bottle. I stated to him this is incorrect, and they need to get their line of communication straighten out. Plus, I stated to him that my printable receipt did not have the cancellation instructions on them and that is bad for business.

The man stated I needed to return the bottle of the unused portion. Once they receive my package, I should receive my refund within 5 business days. Therefore, I sent the unused portion of AcaiBerry Detox back today but certified. This way I know they received my package, and I can track about when I should get my refund. I should receive my refund of $87.13 by August 7th. I trust they will do the right thing. If they do not, I will report them to the Better Business Bureau over this matter, because taking unauthorizated moneys is against the law!

So I basically came across this blog " http://catherines-weightloss.com/mydiet.html" and thought it was legit b/c it was featured on Oprah. I ordered the free trial for "Acai Berry Detox" and "Colon Cleanser"...unaware that it was a scam!

Ordered on 7/20/09: Couple of days later, I keep getting calls from [protected] (they wanted to confirm the order for shipment). I said yes to Colon cleanser to ship the free trial. Once again, i receive the call from same number. I did some research and seeing everyone feedback here worried me to the pit. I checked my credit card account and luckily i only have two charges of ".99" (B-Labs Cream and Rainforestberry). Since I couldn't get through the customer service line or livechat, I just cancelled my credit card (on 7/27/09) to be SAFE. Also, if you called [protected], theres an option to cancel subscription..which i did.

8/6/09: I received the Acai Berry Detox in my mailbox and day after i received the Colon Cleanse. I just hope they don't start anything up. I did what i can on my end to cancel the subscription and cancel my credit card. Troubles gone? NOT EVEN. When i received my CC statement (received on 8/10/09), I saw an additional charge of $39.95 on 7/24/09. How can this be?! When I logged online to my CC...I didn't see that charge on 7/27/09...so i thought i was lucky...NO I wasn't.

8/10/09 I called Citibank...explained that i want to dispute the charge. He tried to transfered me to the dispute dept but was busy and that someone will call be back within 48hours regarding the issue. 8/11/09: I received a call from Citibank. She explained that she cannot reverse the charge b/c I kept the product. I told her when i talked to the the person who confirmed my order that I have 14 days to cancel the subscription and you don't have to return the product since is a free trail. FALSE! I even explained that I tried to call [protected] several times but cannot get through to live customer service rep and the live chat or ordersupport doesn't work. I even called that same number and did the automated cancel subscription (I did this 7/28/09). Also, I told her that I didn't receive the trail until 14 days after. She told me that there are many cases and sorry that Citibank cannot reverse charges. And to top it off, I received a Foreign Transaction Charge from the same company for $1.23! I told the Citibank Rep, to please do not allow this company to charge my new CC account. They should not be able to b/c they don't have my new CC#...so frustrated and stressed out b/c of this.

8/22/09: I received another Acai Berry Detox (bottle #2). This time i will not open the bottle. I am going to wait for my next CC bank statement to see If i receive another charge. If needed, I will ship back product and make sure they received it. If I have any updates, will let you guys know...sigh.

Please people save yourself some headache and read the fine print and if the offer is too good to be true, then it's a SCAM! I wrote this detail report in hopes of people do not make the same stupid mistake I did.

Goodluck to everyone! Never again for free trails. I am going to do some hard research and buy products from trustworthy sites or stores.

I ordred a free trial of Acaiberry LP on May 10, 2009 and I did not recieve my product in time. I have 10 days left to try the product before the trial period ran out. I called back ant spoke with Carl who had extended my trial until June 6, 2009. I called to cancel my order on June 4, 2009 and was charged $87. 13 on June 4, 2009. I can't believe that the company would do this. I am now unable to go to the grocery store as I have three children to take care of because they made my account overdrawn. How do I get a refund? Every last penny! I will never tell anyone about how great this product is because it did nothing for me. All these people want is to take your money and keep taking until your tapped out. Do not order from this company. EVER!

I ordered a free sample (30 days) of AcaiBerry Detox lP but never received it. My checking account was charged shipping costs and about 15 days later the cost for one month's supply (around $89 dollars) plus some additional shipping costs. To date I only have the charges -- I've canceled any future order with the hope that I will receive the product I ordered and didn't order with no further charges. We'll see.

THIS COMPANY IS A SCAM. THEY SEND YOU A BOTTLE WHICH IS SUPPOSE TO BE FREE FOR 3.95 SHIPPING. THEN CHARGED ME 87.13...NO NOTIFICATION OF THIS WAS AT ANYTIME STATED AND NOW SAY THAT I AGREED TO TERMS ONLINE WHICH I DO NOT AGREE WITH. NO EMAIL CONFIRMATION SAYING RETURN WITHIN A CERTAIN AMOUNT OF TIME OR NOTIFICATION IN THE PACKAGING. THIS IS A SCAM TO THE FULLEST!

I was charge 87.13 to my account and my 14 days free trial was not up yet. This is a very bad product and I wish I never ordered it. The number is wrong on the order form is [protected].

Sorry, forgot to post the news story at Denver Post:
http://www.denverpost.com/news/ci_14709723

Good news for all who have been scammed. The Colorado Attorney general has forced GNS and its owner, Joshua D. Bezoni, to refund money stolen from some consumers. While this likely leaves Joshua D. Bezoni a multimillionaire from his thefts, it offers some help to some consumers.

For the people who are trying to call, I got lucky somehow and got through on their "Customer Service number" but it does not good. You are just going to have to cancel your cards and have your banks refund your money and file a complaint through the bank if you have that protection. If not, file the complaint through the BBB or Attorney General. I was so lucky to have seen the News report.

This company is a total scam. I just finished a complaint with the Better Business Bureau regarding my "free" order of Acai Berry from them. They charged me the shipping before I got the product. Two days after I ordered it, I saw a scam report on my local news about this very thing so I called and cancelled the order. Thankfully, the News report said to cancel the credit card as well because the company would continue to debit the account for large sums of money without sending a product. Of course I got a cancellation number and all the "legit" info, but then a few days later, I received an email from the company telling me to fix my account because they couldn't debit my card. Of course I responded that I had cancelled my order, yada yada, yada. Thus ensued several back and forth emails with threats to take me to collections, etc. I finally did recieve an email saying they had disabled my account and I would get no further shipments or emails from them. I lodged the complaint with the BBB and they STILL were threatening and lying, until I sent the BBB the their last email stating they were disabling my account and wouldn't be sending me anything else. The News report here had stated that the Phoenix Attorney General's Office was involved in a complaint against one company, but I don't know if it's the same one. BUYERS BEWARE! DON'T ORDER OR PAY FOR ANYTHING FROM THIS COMPANY!

I ordered and received 2 60ct bottles. Canceled the auto shipment cause the stuff is total crap! I offered to send back the remaining product and she told me don't worry about it. They still tried to charge me and threaten collections. I'm all about a class action on these guys.