Acai Berry Nutrition review: solution! get your money back! 176

AcaiBurn

Can anyone give me a number that I can ring to cancel my order? I am in NZ and the toll free number won't work, I need an area code and number. I have tried talking to one of their virtual bods but it was a waste of time.

I did not authorize all the extra charges for web access and membership fees. I didn't receive my second months worth on time. When I did receive it the name was "Wy Yi Burn". I called the company and they didn't seem to care. On top of all that it doesn't work as I was lead to believe.

i ordered this product 2 weeks ago and have not received it so please return my money and you can keep your products

I ordered Acai burn on the 25/3/09, £17.00 has been taken from my account but still no goods. I feel soo stupid, i should of realised. Just contacted my bank and i am sending a letter to male sure no further payments come out. for anyone reading this "PLEASE BE WARNED".

Any further comments re acai burn would be greatly appreciated.

scammers you suck!

I ordered acaiburn free trial over the Internet, and still have received nothing, i have tried to contact them but cannot get through, they are taking money from my bank account

can anyone help me my email is claire2105@tiscali.co.uk

I have not received any products, but they have charged my account how do i get this money back and what is the telephone no, because i tryed one number but it was dead.

having subscribed to acai burn over 6 weeks ago for my free sample and having paid already i still have not recieved anything. the number to contact them is wrong and i cant get hold of them in any way to find out more. what can i do?

I have the exact same problem and now they have charged me again. I don't know what to do and am really worried as i think they will continue to take money out of my account which i definitely cant afford to do. The number i called doesn't work and all i want to do is stop them taking more money. Help!

Please can someone help me, Im from the UK and also signed up for this, what number do I need to dial from here to get through to them, ? Ive tried all the numbers on the site, andit just says incorrect number

Many many thanks

Em, UK

It's a scam, I got ripped off $60.32, after trying their Free Trial product, the product didn't even help me lose an inch.

Please bear in mind that the company's location is in CYprus! Nicosia! that's in the middle east, i mean.. the middle of nowhere eventually, because that small island has no internet law that can protect you from FRAUD!

You will be very lucky if you can return your money!
If you try to call them, the answering machine will ridicule you! they accept no REFUND! this company should be sued after burning it to the ground!

They told me that I had to return my trial product in order for them to credit me the $59.95 charge. I hope they do not screw with me as I called the credit card company and reported what they have done to me.
Try calling [protected].

I ordered a 14 day trial then they duplicated my account and charged me for both products after I had already sent them back. Customer service said I wouldnt be charged for anything and what do you know they still charged me. This company is horrible I dont reccomend it to anyone. I repeat its a SCAM I learned the hard way. And its not a trial by the time you get it you have to send it back with no time to try it.

Hello, the same is happenig to me.. I'm calling to the number they say but they aren't working... I don't know what is going on, but i ordered last week and I would like to know where is my product at the moment because i have to move the next week, I realise they have taken the money from my credit card, but i don't have any answer. I don't know what I should do?

For the customers who placed the order for acai burn out of the United States, Please Read this.
I ordered the free trial acai berry from Australia and I decided i wanted to cancel the order.
I tried to call [protected] through public phone, cell phone, and home phone and i just couldn't get through the number. The call constantly got disconnected while the auto machine was talking.
I finally came up with the idea of using SKYPE. It's a free internet phone program. I use it to talk to my family and friends and you can actually make a call to a real number through this program. And it's free. just select the United States from the country section, and put the number [protected]. You need a microphone to talk to the person. The lady who got my phone call was very helpful. Don't panic guys, it is obviously a scam and the acai berry company's got a pretty dirty way to scrape all the money but we all learned a lesson; Read the terms and conditions before giving any of our credit information.
I canceled the order and I get charged 59.95 American dollar.

I totally agree, i ordered acai burn crap on 3rd March 2009. Within two to three weeks of that date, i have been receiving anonymous calls with no call back numbers. Further to the initial $4.95 order, i have been enrolled on E-books, insiders secrets, acaiburn extreme and God knows what else. The most annoying thing is that you have to call all of them individually to cancel or else they will continue to charge your card. Also make sure you cancel your card and get a new one. The numbers required are as follows:

1. [protected] -For insiders secrets and Acaiburn Extreme
2. [protected] -For Acaiburn
3. [protected] -For Comprehensive weight Loss (E-Book)
4. [protected]-For Acai Burn extreme.

NOTE: Please note that you must call to cancel Acaiburn extreme (Costs $29.95 and $39.95 which is different from AcaiBurn (Costs $59.95) as they will not cross cancel for you. Similarly, demand a refund (as in ask for it).

The most annoying thing with this nightmare, one click gets into many different accounts yet one call cant cancel these many companies.

KEEP AWAY FROM ACAI AND ITS SUBSIDIARIES.

Me neither, I ordered the trial ages ago and no updates or products have reachrd me. No shipment updates, nothing at all. I am very disappointed.

i to am a [censored] i ordered this product and i have not recieved it and have been charged ill be ringing right away what a fool i am

I also signed up for the trial and was told that my membership was cancelled for autoship. So I asked how I could get more of the product. The woman told me about the two buying options. i asked if I would have to sign up for ANY MEMBERSHIP. She said no, so I assumed it was the truth but little did I know it was a complete lie.I ordered the buy three get two free option and was excited to get this wonderful product. Well, I soon found out that there were memberships involved. When I called the number next to the transactions on my bank statement, I was furious to hear that didn't cancel any membership s at all! I had two memberships but for what? I only got pills and nothing else. So I called two more times to cancel and what do you know, still got charged again. I will not recommend this company to anybody. I read the small print and made sure I was cancelled for the memberships. I disputed them with my bank and filed a complaint with BBB.

I HAVE DIABITIES AND ORDERD ACAI BURN WENT DOCTORS HE SAID IF I TOOK IT IT WOULD DO MORE HARM THEN GOOD RANG EM UP ON [protected] THEY SAID THEY SENT OUT FREE TRIAL HAVNT GOIT IT YET AND THEY CHARGED ME $59.00 BUT SAID THEY CHARGED ME $25.00 THE CRIDIT CARD STATMENT SAYYING ME OTHER WISE BUT I AM LYING COZ IT NOT TRU

I ordered the trial for $4.95 and I had to cancel before 14 days period, which I did and my credit card was still charged for $59.95. What the point in ordering a trial for only shipping when at the end you still have to pay for the pills at the end if you decide you dont like it, but you just want to try it.

Can everyone who has got a complaint & has been scamed out of there cash by these low life scums Acai Burn report them to Watchdog; http://www.bbc.co.uk/watchdog/gotastory/

ONLY IF WE ALL WORK TOGETHER CAN WE TEAR THESE PEOPLE DOWN & MAYBE GET OUR MONEY BACK!

WE MUST STOP THIS HAPPENING TO OTHERS QUICK!

I think that we all should write the Oprah show to let them know they backed a scam product that caused lots of poor people a lot of money they could not afford and they should check into these things a little closer before they back it on national TV.

Normally i'm really careful when ordering things online. I guess I was drawn in my the free trial stuff I didn't realise i was signing up to a membership. Luckily i've only just ordered and I realised there so i called up my bank and cancelled my credit card which will prevent them charging me any further.

Hi, I like many of you got scammed big time. I've lost over $290 and I'm trying to get my money back. Because of the currency conversion the charges on my credit card has double the charge.

I've tried like a million times calling the # [protected] but the operator keeps saying 'the number you have dialed is not in service". I'm confused because many of you have gotten through.

I have other charges on my card by "Membership 800... and Dietpill 800..." Can anyone please help me with these two names?

I received the pills but 6 weeks late and with no packing slip with it, but only a letter (with the Breast Cancer Logo on it) from a person called "Sarah Nicholson" - did anyone else get this letter?

It sucks to be scammed big time!

I too got scammed! So much for $4.95, I returned the product w/in a week and they said it would take 2 billing cycles to get my refund! You need to call your bank and have them blocked! I was extremely ticked off when I reviewed my bank statement and there was an additional charge for Insider Secrets. I called and cancelled Acai burn and that's when I learned that I had been signed up for Insider Secrets. So when I cancelled Acai burn they gave me the number for Insider Secrets, but conveniently forgot to inform me about CW (Comprehensive Weight loss). It wasn't until I saw another charge on my acct! It is ABSOLUTELY A SCAM! I will NEVER purchase anything like this again! I will also Contact the BBB, because this needs to be stopped.

nobody acually says if they got there money back or not, is it worth it, or do they just lie to you and tell you they do, they have took £65 off me up to now, i just hope they dont take anymore,

I also got ripped off! Got charged £5 for the handling, then got charged £27 for another item and then 3 lots of £40 so nearly £160 for these pills that arent even fully endoresed dont do it

I ordered the trial and was billed Posting DateDescending Description Category Amount
May 09, 2009 CW-MEMBERSHIP [protected] CYP Merchandise $11.91
May 06, 2009 PURCHASE ADJUSTMENT Other ($1.25)
May 06, 2009 PURCHASE ADJUSTMENT Merchandise ($73.44)
May 02, 2009 CW-ACAIBURN [protected] CYP Merchandise $73.44
April 29, 2009 KFC/TACO BELL #1396Q4D MISSISSAUGA ON Dining $5.23
April 28, 2009 CW-TRANSACTION FEE [protected] CYP Merchandise $1.25
April 28, 2009 READY 2 WEAR SHERWAY ETOBICOKE ON Merchandise $141.25
April 28, 2009 READY 2 WEAR SHERWAY ETOBICOKE ON Merchandise $40.00 April 25, 2009 CW-WEB ACCESS [protected] CYP Merchandise $8.69
I had to call mY credit card company to have it removed.
I never signed up or greed to anything else, I was called, and I specifically told them I DON'T WANT ANYTHING ELSE!
THEY STILL BILLED ME AND CONTINUE TO BILL ME!
They told me they did not bill me that is was their partner company.
I asked them who gave them the authority to give their partner company my credit card info, they had no answer.
BEWARE THIS IS A SCAM, THEY WILL BILL YOU VERY SINGLE WEEK WITH A DIFFERENT COST, I AM POSITIVE THERE ARE OTHER WAYS TO GET ACAI BERRY!
BUYER BEWARE, BUYER BEWARE!

I agree with everyone on here. Do not order anything from this company, especially if you saw a posting on a social website or a job website. However, if you call and talk with Bonnie she is extremely understanding and helpful. She refunded everything including the shipping charges. Good luck!

I 100% agree with this complaint! I had to go through 2 weeks of consistently calling their 800 number and double checking their shipment of my returned product for them to refund $64 to my account. I had about 5 different charges to my account withing several weeks and not anyone could help me out especially my bank. I had to change my bank card # to stop all these random charges ALL BECAUSE OF ACAI BURN!

This company is a complete scam. Our credit card company is very aware of their activities. They set up a series of "subscriptions" for small amounts, apparently this bit is legal because of a load of small print on the agreement.

Ironically, my wife actually received product from them (more than a lot of people did) but a week later very weird fraudulent transactions appeared. We believe the two are linked, so it seems this "company" is selling/renting/giving away card details.

This is 100% a scam. Don't attempt to buy from the company. Source your supplements from somewhere reputable - you might pay a bit more but you'll be far less likely to be fleeced by these scam artists.

I didn't even order a free trial of the product, but I received two bottles of pills in the mail. Then my credit card statement showed more than a hundred dollars of charges. I don't know how they got the credit card number. This company is a rip-off.

the add said pp only they are taking money from my account now for membership and products i ahve not ordered even when i have told them i do not want the product . what can i do to get my money back its close to £100 now

Babs

Call them on [protected] and persist until you actually get to speak with someone, and tell them you want a full refund. I was owed £101.45 - I have managed to get £78 back (seem to have lost about £12 on the exchange rate) but (not yet!) the last two charges for shipping she told me she would also refund. I was incredibly polite, as well as incredibly resolute that they would be refunding me when I spoke to them - she tried to fob me off with a single refund on the grounds that the product might subsequently arrive. It took weeks and weeks to get sorted, and its not over yet - but at least I finally have the majority of my money back. Good Luck!

sorry i couldn't make head nor tail from what was just said?...it appeared to make sense @1st but went off the rails towards the end...i am looking for sound advice on this 'new' product, but not having much luck @all :-((

I too have not received anything and they keep taking payments out of my bank i just dont know what to do!

I was scammed also I thought I would try this product and see if it helped at all. Oprah had mention this product or I wouldn't have tryed it. I was not informed that they were signing me up to anything else or that there would be an additional charge, now $175.55 later I think I have everything cancelled. I will have to watch my account for ever. I wish I had seen these posts sooner.

I AM "IRRATE"... I just had one of your "customer care" agents "hang up on me" her name was Jan and then I spoke to Giace . I also have spoken to Alex, Chris and Nan. Jan had put me on hold for over an hour and I was just trying to find out how to have my refund after the postal office shows you have recieved on May 19, 2009. Confirmation number #[protected] which I sent return merchandise on May 11, 2009. She didn't have to ignore me by putting me on hold and then hanging up on me..poor business ethics from your employees.
I had this product sent to me without my permission and the amount $ 82 . 13 taken out of my account unaware to me until monthly statement was issued. I have since then had another debit card issued to me and an investigation is ongoing with my bank, Wells Fargo, reference number #[protected]. I welcome you to check.
If I have to, I will get an attorney as I have plenty in my family and they'd love the media attention. And I trust you will act on this immediatley as this can get very messy. If I do not have my refund by the end of the week, I will contact an attorney.. I have been VERY patient but not anymore...this has got to stop. All I want is what is rightfully mine.
Thank you for your "swift" responce
Wanda Sandiford (wandasandiford@sbcglobal.net)

how do i get this off my credit card?
bubbagirl2211@yahoo.com
help me get a number please!