Access Travel Network’s earns a 1.0-star rating from 1 reviews, showing that the majority of travelers are dissatisfied with booking and travel arrangements.
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Timeshare Rental Crooks
I have recently become a Wyndham timeshare holder and these crooks called me. Be very careful because being a new timeshare holder I thought what they were telling me was accurate. Just to later find out they do this phone tactic with many...same bull and all. Usually I don't fall for stuff like this but they got me @ a very vulnerable time. It was right before the holidays’ (Christmas to be exact). All I was thinking was how I can pay off some holiday expenses. Yea right! Im currently disputing to get my money back...totaling $1788 (12 weeks non existing RCI free getaway weeks as they say)...PLEASE DONT FALL FOR THIS BULL...IF SOMETHING SOUNDS TO GOOD TO BE TRUE...MORE THAN LIKELY IT IS...
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Overview of Access Travel Network complaint handling
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Access Travel Network Contacts
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Access Travel Network phone numbers(321) 277-5479(321) 277-5479Click up if you have successfully reached Access Travel Network by calling (321) 277-5479 phone number 0 0 users reported that they have successfully reached Access Travel Network by calling (321) 277-5479 phone number Click down if you have unsuccessfully reached Access Travel Network by calling (321) 277-5479 phone number 0 0 users reported that they have UNsuccessfully reached Access Travel Network by calling (321) 277-5479 phone number
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Access Travel Network address672 N. Semoran Blvd Suite 301, Orlando, Florida, 32807, United States
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Received a phone call on 10 July 2012 from ACCESS TRAVEL NETWORK and he offered to sell my "free weeks" (due, according to them, to expire in August 2012) of my timeshare. He said they "required" me to pay upfront for the booking fee of $149 per week for 10 weeks. Said they would send me a contract to consider and sign and return via fax. When I got the electronic version of the contract (11 July), that clearly stated "7 day cancellation policy" on the form, I reviewed the document and saw no protection for me after the initial period so I wrote CANCEL in large letters and faxed it back to them with a request for "immediate refund" of the charge against my card. Then I received another call from a different person offering to cut the charge in half and to issue a credit for that amount ($745) and then to call back on 12 July to “review and finalize” all the details. He left a message later that day with a "tracking number" for the credit that was going back to my credit card. Same guy called back in the afternoon of 12 July (three hours later than he told me he would call) just as I was sending another fax demanding a refund for ALL charges because my credit card had no record of that tracking number or a credit pending. When I told him I was cancelling the whole thing without ever signing the contract and that I was within my seven day window to cancel, he hung up on me. I then filed a dispute complaint with my credit card and filed an online complaint with the Florida consumers' department. My credit card company has informed me that I have no obligation to pay until the complaint is resolved by them and the merchant.
On Saturday, 14 July, I received a message from my credit card informing me that I had received a credit of $745 from the merchant and that my card company “considered the matter resolved”. I immediately called the card company and explained that I was not satisfied with the amount (half) and that I wished to open another dispute for the remainder. They did that immediately. THIS IS STILL CLEARLY A SCAM DESIGNED TO GET AS MUCH AS POSSIBLE FROM PEOPLE WITHIN THE SEVEN DAY CANCELLATION PERIOD and thereafter nothing may be cancelled or claimed.
Amost every timeshare-related company is a scam. I know many intelligent people who have ended up buying a timeshare under high-pressure sales practices. I wish you the best of luck trying to get your money back. You should also read this article about fraudulent timeshare companies:
http://www.timesharescam.com/blog/115-timeshare-companies/