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4.5 9 Reviews 22 Complaints
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Adopt-a-Pet.com Complaints 22

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J
7:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Adopt-a-Pet.com hopeful paws dog rescue also know as [protected]@gmail.com

Hello,
I recently experienced some extremely unethical behavior from someone who is using your site for dog adoptions. I went looking for a lab mis some months ago and contacted a woman named Emily Luciano from Hopeful Paws Dog Rescue. Now I can't say whether she is the only one that runs this rescue, but it looks like it is just her. I should have definitely done my research more deeply because she has a ton of bad yelp reviews of ripping people off like she did to me. I have proof of ALL of this via email and my bank and PayPal records. I gave her a deposit on a puppy of $175. I should have seen the red flag with how pushy she was about the money. I was not quite ready to pick up the puppy in Menifee where she claims her rescue is for some weeks. I tried to set up seeing the dog several times and even offered to drive out there (two hours away) but suddenly things would go wrong and she couldn't make it and then "the dogs were sick" etc etc. Finally the day came when I was supposed to meet the puppy again and she emailed me saying that she had sent back my payment and the dogs now have Parvo and are not adoptable. I saw a payment on PayPal so thought all was fine and true. However, two days later that payment was redacted by her bank and cancelled. I contacted her via phone and email with NO responses until I finally had my bank file a claim for the money. Now when I went back to look for someone else to adopt from I see the SAME photos of the puppy she said she had for me! There are also photos on there of puppies I inquired about 5 months ago that she said were already adopted (one being Mikey, small black lab). This woman is a fraud and criminal and should NOT be allowed to be selling through your site!
I will be reporting her to the authorities.
Jenny Brainard

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HBelair
St. George, Utah, US
Nov 11, 2020 7:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Emily is currently in the FBI’s custody for kidnapping a baby. If you want to pursue criminal charges against her, I’d say there is no better time than the present.

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Mooses cupcake
US
Sep 12, 2022 9:08 am EDT
Replying to comment of HBelair

Who’s Emily?

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GeorgeG1
US
Aug 20, 2020 7:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I signed up to adopt a Min Pin. I get notices several times a day about a dog 'matching' what I'm looking for. The notices are of every type of dog from pitbull to husky and never a Min Pin. So glad I checked this out before trying to adopt!

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Susie Neely
US
May 18, 2019 7:05 pm EDT

I saw a puppy on adopt a pet that I was interested in adopting and was told by email that it would take 72 hours to hear anything back. 72 hours came and went and no response. I tried twice more to get any feedback and still have has no response.

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a_schwab07
US
Dec 10, 2018 7:39 pm EST

Hi Jenny, I recently got a puppy from Emily too and have been having serious issues. Our puppy had parvo, and had to be hospitalized. He had been doing better, but is sick again and we will be going back to the vet to check on him. We are having a lot more issues, but she refuses to get back in touch with me. Did you look at any legal proceedings? I feel we shouldnt let this continue to happen to other pets and families.

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HBelair
St. George, Utah, US
Nov 11, 2020 7:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of a_schwab07

Emily is in FBI custody for kidnapping a baby so if you want to pursue criminal charges against her, I’d say no better time than the present.

ComplaintsBoard
I
11:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am a volunteer at a local animal shelter...Please, please consider adopting over buying a puppy from a breeder. Many claim to be reputable but that is a far cry from responsible. No responsible animal lover would ever add to the problem of over population of dogs and cats. 4-6 million dogs, cats, puppies and kittens are put to death is shelters every year...

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About Adopt-a-Pet.com

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Adopt-a-Pet.com is an online platform that connects potential pet adopters with animals in need of homes. It offers a searchable database of pets from various shelters and rescue organizations across the U.S. and Canada. Users can filter searches by type, breed, size, and location to find a suitable pet. The service also provides resources for pet care and adoption advice.
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Overview of Adopt-a-Pet.com complaint handling

Adopt-a-Pet.com reviews first appeared on Complaints Board on Sep 23, 2010. The latest review Mixed Experiences with Ark House Foundation was posted on Mar 25, 2024. Adopt-a-Pet.com has an average consumer rating of 1 stars from 187 reviews. Adopt-a-Pet.com has resolved 0 complaints.
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  1. Adopt-a-Pet.com Contacts

  2. Adopt-a-Pet.com phone numbers
    (212) 876-7700
    (212) 876-7700
    Click up if you have successfully reached Adopt-a-Pet.com by calling (212) 876-7700 phone number 3 3 users reported that they have successfully reached Adopt-a-Pet.com by calling (212) 876-7700 phone number Click down if you have unsuccessfully reached Adopt-a-Pet.com by calling (212) 876-7700 phone number 31 31 users reported that they have UNsuccessfully reached Adopt-a-Pet.com by calling (212) 876-7700 phone number
  3. Adopt-a-Pet.com emails
  4. Adopt-a-Pet.com address
    424 E. 92nd St., New York, New York, 10128, United States
  5. Adopt-a-Pet.com social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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