Adorama’s earns a 4.1-star rating from 181 reviews, showing that the majority of photography and electronics enthusiasts are very satisfied with their purchases.
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Non-response for bad product
I purchased a product (2g SD card) from Adorama Camera, Inc. 42 West 18th Street New York, NY 10011 and it would not work according to specifications. I wrote to them on their web site at (http://www.adorama.com/catalog.tpl?op=Contactus) and received a response that they would contact their purchasing department to handle. Now after several months and several emails - that first response was the only response. I expect I will never hear from them but wanted to post this email somewhere for others to beware this company. Thanks...
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About Adorama
One of the key features of Adorama is its extensive selection of products. The company offers a wide range of cameras, lenses, lighting equipment, tripods, and other accessories from top brands like Canon, Nikon, Sony, and Panasonic. Whether you're a professional photographer or a hobbyist, Adorama has everything you need to capture stunning photos and videos.
In addition to its impressive product selection, Adorama is also known for its knowledgeable and helpful staff. The company employs a team of experts who are passionate about photography and videography and are always available to answer questions and provide advice. Whether you need help choosing the right camera or troubleshooting a technical issue, Adorama's staff is there to help.
Another standout feature of Adorama is its commitment to customer satisfaction. The company offers a 30-day return policy on most products, as well as free shipping on many orders. Adorama also has a price match guarantee, which ensures that customers get the best possible price on their purchases.
Overall, Adorama is a top-notch online retailer that offers a wide selection of high-quality photography and videography equipment, exceptional customer service, and a commitment to customer satisfaction. Whether you're a professional photographer or a hobbyist, Adorama is the perfect place to find everything you need to capture stunning photos and videos.
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Overview of Adorama complaint handling
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Adorama Contacts
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Adorama phone numbers800 815 0702800 815 0702Click up if you have successfully reached Adorama by calling 800 815 0702 phone number 2 2 users reported that they have successfully reached Adorama by calling 800 815 0702 phone number Click down if you have unsuccessfully reached Adorama by calling 800 815 0702 phone number 2 2 users reported that they have UNsuccessfully reached Adorama by calling 800 815 0702 phone numberCustomer Service+1 (212) 741-0063+1 (212) 741-0063Click up if you have successfully reached Adorama by calling +1 (212) 741-0063 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (212) 741-0063 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (212) 741-0063 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (212) 741-0063 phone numberNYC Retail Store+1 (212) 741-0466+1 (212) 741-0466Click up if you have successfully reached Adorama by calling +1 (212) 741-0466 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (212) 741-0466 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (212) 741-0466 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (212) 741-0466 phone numberCustomer Service+1 (212) 627-8487+1 (212) 627-8487Click up if you have successfully reached Adorama by calling +1 (212) 627-8487 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (212) 627-8487 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (212) 627-8487 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (212) 627-8487 phone number+1 (888) 582-2500+1 (888) 582-2500Click up if you have successfully reached Adorama by calling +1 (888) 582-2500 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (888) 582-2500 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (888) 582-2500 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (888) 582-2500 phone number+1 212 741 0401 ext:2119+1 212 741 0401 ext:2119Click up if you have successfully reached Adorama by calling +1 212 741 0401 ext:2119 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 212 741 0401 ext:2119 phone number Click down if you have unsuccessfully reached Adorama by calling +1 212 741 0401 ext:2119 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 212 741 0401 ext:2119 phone numberCustomer Service+1 (212) 741-0401+1 (212) 741-0401Click up if you have successfully reached Adorama by calling +1 (212) 741-0401 phone number 0 0 users reported that they have successfully reached Adorama by calling +1 (212) 741-0401 phone number Click down if you have unsuccessfully reached Adorama by calling +1 (212) 741-0401 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling +1 (212) 741-0401 phone numberPhotographer800-223-2500800-223-2500Click up if you have successfully reached Adorama by calling 800-223-2500 phone number 0 0 users reported that they have successfully reached Adorama by calling 800-223-2500 phone number Click down if you have unsuccessfully reached Adorama by calling 800-223-2500 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling 800-223-2500 phone numberCustomer Service800-815-0702800-815-0702Click up if you have successfully reached Adorama by calling 800-815-0702 phone number 0 0 users reported that they have successfully reached Adorama by calling 800-815-0702 phone number Click down if you have unsuccessfully reached Adorama by calling 800-815-0702 phone number 0 0 users reported that they have UNsuccessfully reached Adorama by calling 800-815-0702 phone numberCustomer Service
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Adorama emailsnancym@adorama.com100%Confidence score: 100%Supportservice@adorama.com100%Confidence score: 100%carln@adorama.com93%Confidence score: 93%
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Adorama address42 West 18th Street (Between 5th & 6th Ave.'s), New York, New York, 10011, United States
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 04, 2024 - View all Adorama contacts
Most discussed Adorama complaints
On Nov. **** (Cyber Monday) I ordered a camera bundle from adorama.com for $1698.00 with free 3 day shippingRecent comments about Adorama company
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I sent a camera for a quote, after a week of them recieving it I called to get the quote. It was lowered than expected so I asked for them to return it.
My order keeps saying backordered, I called and emailed only to be told I will get an update in 1-2 businesses days or no response at all.
CUST RTN PROPERTY-QTE# 6330997
Order [protected]
They have scammed our cc for over 1 year for $9.99 a month. Do not know what this company is, furthermore, do not even have a home phone number and this is why I don't. I have been informed that this stems from telemarketing which should be against the "law"!