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Affinity Federal Credit Union. Customer Service Phone, Email, Contacts

Affinity Federal Credit Union.
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2.3 3 Complaints
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Affinity Federal Credit Union. Complaints 3

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C
9:47 am EST

Affinity Federal Credit Union. trying to pay my credit card payment

Hello, I couldn't locate anywhere on the site how to easily make a payment on my credit card online. , bill pay or 'make a payment' didn't show up on my credit card page. I came across some forms, that I filled out w/banking information. And then 'make a payment' appeared on my credit card page. However, it wouldn't work, it said I had to wait 5 days to make a payment? SO I called numerous time I was told come in if you want to make a payment?.then finally I got ahold of someone who wanted to charge me $12 dollars to make a payment over the phone... when I couldn't make one online...? impossible to make a payment online- but then charge me to make one?then I tried to make a payment thru the automated service but it was trying to use old banking information so that wouldn't work...there was no option to make a payment w/a bank card? So how the H am I supposed to pay this card?

finally Denise was able to help me make a payment using my huntington bank card...

Desired outcome: I would like my account to be cleaned up so that I can make payments online on the credit card I have...

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4:42 pm EDT

Affinity Federal Credit Union. Underwriter

I have sold my home to a couple with financing from Affinity. Everything was good till closing date then easement issues began. First I needed neighbors easement permit to close . Which took a few weeks but I got it done. Then it was another easement issue. So another few weeks pass and was resolved. Each time told this would be all needed for closing. Now its have all easements transferred to buyers before we can close. This has been going on for months and has everyone involved confused and upset. They could have easily stated all this from day one so that maybe different ways could have got to the end result. We have been jacked around for so long its become a financial stress on all involved. There is nothing anyone can do and the lack of communication is insane. Its like dealing with a child who just got a new toy . Where would a person even find these kinds of directions to understand them to begin with.

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1:41 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Affinity Federal Credit Union. this is not my account

My name is angela and iam a victim of identity theft and I never gave anyone my infomation to open this account o any other account with you company can someone help me with this matter that you

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Overview of Affinity Federal Credit Union. complaint handling

Affinity Federal Credit Union. reviews first appeared on Complaints Board on Jul 27, 2010. The latest review trying to pay my credit card payment was posted on Feb 28, 2023. The latest complaint this is not my account was resolved on Jul 27, 2010. Affinity Federal Credit Union. has an average consumer rating of 2 stars from 3 reviews. Affinity Federal Credit Union. has resolved 1 complaints.
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  1. Affinity Federal Credit Union. Contacts

  2. Affinity Federal Credit Union. phone numbers
    800.325.0808
    800.325.0808
    Click up if you have successfully reached Affinity Federal Credit Union. by calling 800.325.0808 phone number 0 0 users reported that they have successfully reached Affinity Federal Credit Union. by calling 800.325.0808 phone number Click down if you have unsuccessfully reached Affinity Federal Credit Union. by calling 800.325.0808 phone number 0 0 users reported that they have UNsuccessfully reached Affinity Federal Credit Union. by calling 800.325.0808 phone number
  3. Affinity Federal Credit Union. emails
  4. Affinity Federal Credit Union. address
    73 Mountainview Blvd. P.O. Box 619, Basking Ridge, New Jersey, 7920, United States
  5. Affinity Federal Credit Union. social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all Affinity Federal Credit Union. contacts
Affinity Federal Credit Union. Category
Affinity Federal Credit Union. is ranked 91 among 159 companies in the Unauthorized Charges category

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