Affordable Dentures & Implants / Affordable Care
Reviews and Complaints

I have been going to this place for mouth work paid $8000... I always paid this company on the way out every time... On the last appointment they wanted me to pay upfront... The balance.. Was $2000 left... That threw up red flags why I have to pay upfront on the last visite... When asked they just closed the the window in my face... Pay or leave is what I was told, then I was told that the police would be called... No other dentist will touch my mouth without starting all over the whole implants... I cant afford to pay another $10.000... For what they started n didnt finish..

I have only had my upper denture for approximately 2 months. Today, while eating breakfast, I bit down on something hard...I took it out of my mouth and it is a front tooth from my dentures.

My dentures that I replaced, were 8 years old and I never lost a tooth. My appointment is for a repair. I do not wan't a repair this early, I want a new denture. I do not want to be charged for a repair or anything. I just want a new denture made right, that will last at least a couple of years.

My appointment is tomorrow at 9:30am, If they will not give me a new denture, I will be asking for a full refund.

Thank you,

Sherri Szklarski
[protected]
Colorado Springs Office

I have paid $2200 so far for a economy denture that is so painful, I end up in tears when I try to eat anything. I have made two emergency appointments to have them work on it. They ground it down so much, you can see through parts of it. It has left cuts and sores in my mouth. They just are a horrible place to do business with. I still have to pay another $1880 a year from now to get implants. I am humiliated. I work a public job and have to wear this denture that is tearing my mouth apart.
I want this fixed. I want them to pay for me to go to a reputable place and get real dentures.
I am a disabled adult, and they took total advantage of me. The denture was supposed to be affordable. This is their crappy economy denture and it is going to cost me over $4000. What is affordable about that? I am getting a lawyer as soon as possible.

I went to Affordable Dentures in Covington, LA. in Aug. 2017. I paid a total of $3800.00 for implant and crowns, and upon my 3rd/4th visit, the whole place disappeared.. closed down. I called the 800# multiple times and went by the office. When someone answered the phone, they took my info and said they'd call back. Never a call back! Finally I went by the office again and low and behold it was open with a NEW Staff! I was told by the NEW receptionist, Nikki, that the previous dentist, Dr. Coleman confiscated everything, records and equipment and left town! Someone from corporate would be in town soon to speak with me and complete the work started. Ms Nikki confirmed that they did have record of my payments. AFTER waiting for over 4 months... called to say I had an appt. with a Corp. Dentist May 23rd. In the meantime a crown fell off my eye tooth! I immediately called Ms. Nikki, and she said they would call me back. After 3 hours, I panic and called back. She then told me there was nothing Dr Faller could do..he did not have equipment for crowns! However, Dr. Coleman was now in Metairie, LA.. She gave me an invalid address and a false phone number. WHAT A SCAM! Now I have an implant and no crown, a fallen off crown, and 2 teeth ready to be crowned and probably decaying after all these months! Wish I knew what to do.. I'm trying to retire and barely am making ends meet.. If Dr. Coleman actually did all the things she said.. why is he not in jail? Is Affordable Dentures not responsible for their work? I would like all my money back and/or have the work completed that I paid for. Ms Nikki informed me that I could get a lawyer, call the Louisiana board of dentistry, complain or whatever I like... they did not have to do anything because Dr. Coleman had my money. ?

A dentist at affordable dentures in Charlotte north Carolina ...he tarted my 70 year old mother like crap!She grabbed onto his arm because he nearly killed her and then told her i hope you bleed to death and told her i dont care!Bad thin g was this guy was a preacher at a local church ...I'm sure this guy isn't around anymore but the way he treated my elderly mother was in excusable !No human especially a professional dentist should EVER tell a a patient they hope they bleed to death and dont care!That's wrong on so many levels ...it breaks my heart ...had i been present it would have been so on !If that ### is still alive i hope he gets fired!This took place about 20 plus years ago but needless to say it should have never happened!You dont speak to patient like he did my poor elderly mother, she was there for help not to suffer and suffer mental abuse at the hands of some creep dentists ...Had i known this took place i would have reported it that very same day!My mother didn't tell me because she was so hurt and shamed many years later ...please hire some professionals to treat your patients like actual human and with respect instead of like dog crap!She didn't deserve that BS ...this is so wrong ...she forever be haunted by this rude, piece of trash that told her to bleed to death :(

I went to the affordable dentures in Covington, la in December 2013 and paid $5500 for extractions, implants and dentures. Since then the top plate has broken 4 times. I called that office on march 22, 2017 and was told that I would have to see the dentist (who was new and the one that did my original teeth is gone) and pay to have them fixed and for anything else that needed to be done. I went to affordable dentures in Gulfport, MS and was told that the implants I have are too long and causing pressure on the top in a way that stains them and causing them to brake. I was also told that I would have to have my current implant cut off and different ones put in and have to have new dentures made costing me $6000. the affordable dentures in Gulfport said they have been having other people come to them and are fixing their dentures and implants(those people went to Covington also). My mother-in-law is having the similer problems and was told pretty much the same thing.

3/9/2017 chart no. 054805
In 2015 I got my dentures from affordable dentures on augusta west parkway in augusta ga. I had my dentures a little over a year and my bottom plate broke in half. I went back to affordable to have them fixed the date was sept 2016. I payed 200.00 they fixed them and I asked them to reline them. On feb 2017 my dentures broke again (That is only 5 mos. Later) I went back to affordable to have them fixed and they said I must have dropped them. I told them I have never dropped them I an very careful with them. They said it will be 130.00 to fix them again. And they said there was no record of them fixing the broke dentures before (Just a reline. ) I went to pick them back up again 3 / 9 / 2017 and they said we cant guarantee they will not break again. Does this mean in 6 mos they could break again and I will have to pay another 130.00 or more ? I wish I would have gone to a reg denture place to get them. I payed over 1200.00 for them the first time now I am paying out more and more on them. Is this how they can make them affordable by charging people more and more every time something happens to them. I'm sure I will not hear nothing from this letter but I wanted you to know how I was taken. And I don't fell like I should have been charged for this. Cheryl burke

In March of 2016, I had to pay almost $1400.00 before any work was started. I paid almost $1400.00 for upper dentures. I was told I could get my permanents in 6-9 months. when they put my temp in, it was crooked, I was told (you must have moved). the first week before I could even eat, a tooth broke. they would schedule an appointment then call the night before and cancel.
now its a year, they will not schedule for me to get my permanents. I have e-mailed the corporate office 3 times, they are not responding. they stole almost $1400.00 from me, they will not provide the product I paid for. when I call the office in Mentor Ohio, as soon as I say who I am and that I want my permanent denture, they put me on hold, then hang up.

A year ago, after having spent over $30, 000 out of my pocket for endless root canals, dentures that were not good, etc., I decided to try Affordable Dentures. I paid for the top of the line most premium dentures I could for almost $2, 000. What I got were standard and they don't work good at all. They have some to compare at front desk and mine were nothing like the ultimate premiums they had sitting there far from it. I had the doctor come out and I showed him, and I swear this is what he said, "Oh yeah, no big deal, we just had to use a different material is all." Well DUH. I'm only 52 and on disability. I saved so long for those. I am just so sad. So very, very sad. I have lost 82 pounds due to my inability to eat hardly anything.

Made me give them on star, otherwise I would not have given that. Walked in, and a sign on the window saying you have to have your dentures clean of any fixodent . How was I to do that? With my car keys? Maybe telling clients before they got there would help. Receptionist was kind, then my name was called and a nurse greeted me with scrubs on that looked like she had pulled them out of the bottom of the laundry basket. I apologized for not having the fixodent removed from my dentures and she was hateful. Doctor was also hateful, trying to talk me into something I clearly told him I could not afford. If you are looking for any kind of compassion, forget it. I would never give them a chance to work on my mouth. Stay clear of Muncie IN Affordable Dentures. 01/2302017

I Tried working with this company for over a year trying to get a denture that fit properly. Everytime I made a suggestion of why they did not fit right they said well it's because they are your tempary dentures. Finally got my regular ones. The fit was horrible. I said I wouldn't be able to bite they said I would have to cut everything i ate into bite size pieces as no one who wore dentures was not supposed to bite! WHAT THE HECK! I was never told that! And I have worn dentures for almost 50 years! When I told them I wouldn't accept them because of the fit they basically kicked my behind out the door and would only give me back a fourth of what I paid last year! I would never refer these people to anyone! Do not trust them!

In August 2016 I went to affordable dentures in okc Oklahoma. I has 3 extractions and a partial made. In October they broke in half. I bit down on a mini sweet bell pepper and his caused them to break. I have my next appt on Jan 11 but today on December 30 they crack again. I have been chewing and biting on
the side to eat. I am old them after they fixed them in October they did not fit. She said I don't know why I said they are moving and she said oh I need to tighten them. She bent the wires around. I said they still don't fit and she said they did. I asked if they had a warranty and I was told no. This is just a scam and taking peoples money and taking your money young and old.

I purchased a full set of dentures for my husband from affordable dentures in Lincoln Ne. and it has been a nightmare, a huge disappointment, and a heart-breaking experience for my family. The quality of the product used to create the denture is very poor, they have no compassion for the patient, and they you concerns are of no concern to them.

My husband’s dentures broke 3 times in the first year, the first break occurred after he had them less than a month. Each time he went in for the repair the staff were very rude, the attending dentist told my husband on his third visit with broken dentures “this will be the last time we repair them for free”.
The company has a patient satisfaction promise which in part states “Our Patient Satisfaction Commitment simply means we want you to be completely satisfied with the services you receive at the practice. This applies not only to the dentures we provide, but also to the kind of patient care you deserve to receive”. Clearly this promise is nothing more than words!

My husband’s dentures no longer fit after one year, re-alignment is $200 per denture. This is the worst experience we have ever had, I do not recommend anyone EVER consider having any kind of oral care performed with this company. Forget the price, think about the long term headaches and issues that occur when doing business with this company and STAY AWAY!

I was on here upset that my dentures did not fit. I had no idea about how they would fit never having had dentures before.
The doctor replied to my comment with a scathing reply. He has all the right to. But he is not in my shoes.

When I went to Affordable Dentures on March 11, 2016, the website had advertised that a certain doctor was at this practice. I went there that day for extractions an healing dentures.

I did not know the dentist had left, and a new dentist had bought out the practice. Dr was there maybe 2 weeks when I went there. The doctor has excellent credentials, that's not the issue here.

OK, I get teeth extracted and my dear friend, who has the soul of an angel, tells me that healing dentures are way too big for my mouth. I was going to my daughter's wedding in 2 months, and told them at Affordable that people did not like my dentures, I did not like the dentures and had to go to a wedding. They did make me a new upper denture for my daughter's wedding .

Since I never wore dentures before, I had no idea about fit. I had no idea that I did not have a lot of bone in my mouth to work with. I understand that gum disease shrinks the bone in the mouth.

I swear to God, it was not discussed with me that once I got my permanent dentures in November 2016 that they would be falling out of my mouth loose. I DID NOT KNOW. I was never informed.

I wrote a reply to the dentist's reply. I did not see it so I am posting again.

No, I am not crazy. No I am not a complaining person. I am not. One can ask everyone that knows me.

When I received my perm dentures in November 2016, I had again, no idea they would be falling out of my mouth loose. I have to wear tons of paste to keep them in place. I have even gone on ebay to buy the now discontinued Cushion Grip at a ridiculous price.

I HONESTLY WAS NOT TAUGHT THAT MY DENTURES WOULD BE THIS LOOSE, I SWEAR.

When I went back to the dentist after finding out that I had no upper suction in uppers...lowers are a partial, thanks be to God.

Dentist stated we could run my credit for implants.

I live on under a thousand dollars a month as a retiree, because when the economy crashed in 2008, I lost my job and had to live on Unemployment and then retire early in 2010. Every month is a struggle for me, trying to make ends meet. I receive EBT because I live below the poverty level as a senior.

I spent about $5000 at Affordable and have the Care Credit bill to show for it. It takes a humongous bite out of my low income. So implants are way way out of the question. I even go to food banks now and then because poverty is poverty and money only stretches so much.

To the doctor, I honestly did not know that I would have had trouble retaining the dentures. If you had stated so in the beginning, I don't know if I would have had the procedure done.

If it was mentioned, it was mentioned in passing. Educate you patients. I understand you were brand spanking new at the practice at the time. But if a person is going to have issues please reiterate and reiterate some more. I even went to a second dentist to affirm what the dentist told me when he advised me to get implants. If only I could. If only I could. But I can.

I can't reiterate enough that the practices need to educate and educate their patients over an over again regarding how their dentures will fit. Honestly, honestly, it did not happen in my case. I wish it did.

I cried my eyes out after reading the doctor's reply to me. I called the practice. I understand there's nothing they can do, but I was promised a call back. Do I have hard feelings against this practice? Not at all. The dentist? Not at all, but I am hurt.

my "Premium" Dentures that I had made by Affordable Dentures in Redding California on October 29, 2015 have broken yet again...three times I have had to take them in for repair, once my fault, the other two no fault of mine..my bottom denture has now broke in half..I bought a Premium set, yet these are paper thin, you can see thru them...I believe Bait and Switch tactics were used...Now no one answers the phone nor is anyone in the office...no signs on door...so will be filing lawsuit and contacting my credit card company (I managed to pay my dentures off early to avoid finance charges)...maybe I'll get lucky and get my money back to I can put it towards a good set of dentures

I went to Affordable Dentures in April of 2016. My teeth were infected down to the roots and had to be removed. I had 3 removed at Aspen Dental prior to this but changed to Affordable Dentures due to pricing. I had 18 teeth removed in May (I had a severe infection in my gums and had to wait for the infection to go away). The Dentist informed me in April that in addition to having all of my teeth removed, I would have to have alveoloplasty performed (reshaping of the jaw bones) on both sides, top and bottom of my mouth so my dentures would be able to fit correctly. The Dentist did not suggest an Oral Surgeon and I do not know if he is qualified (to this day) to perform alveoloplasty. I trusted that he knew what he was doing and I went ahead with the extractions and alveoloplasty. On the pre-op paperwork, I had listed all of my allergies, etc. One of these is being allergic to dissolvable stitching. After he performed the FIRST alveoloplasty, dissolvable stitches were placed in my mouth. This created redness, swelling and more infection in my gums and was EXTREMELY painful. In addition, there were places in my mouth where jagged bones were trying to come through my gums. I went back to the dentist. They had sent me home with Polygrip and my temporary dentures and told me to place the dentures in my mouth immediately. No one told me not to use the Polygrip and I used it as soon as I got home. This made some of the stitches come out when I removed the dentures. Apparently there was a paper with post-op instructions telling me NOT to use Polygrip, but this was not sent home with me and was still in my file on my second visit. In addition, the temporary dentures were extremely too large for my mouth and looked awkward and clearly were the wrong size. This created much pain and subsequent re-fittings did not solve this. All the re-fittings did was to cut up my gums on every visit. Eventually, due to severe pain and discomfort after the attempted re-fittings, the dentist looked at my mouth again and first became angry with me for using the polygrip after the first alveoloplasty and accused me of "picking" at my gums. He was extremely aggressive in his tone and made me feel like all of my pain and discomfort was my own fault. I left in tears at how I was treated and also because I was in pain. He said he would have to perform a SECOND alveoloplasty. So in June I had the SECOND alveoloplasty performed. The nurses, with the exception of 2, all treated me very poorly and were extremely rough with my mouth and dentures. This time, the dentist used regular stitches. These began to come loose almost as soon as I came home. This made the healing almost impossible. The dentist had to re-stitch my gums. I continued to go back and forth to the dentist to have my temporary dentures adjusted and every time they were basically forced into my mouth, creating cuts and scrapes. All during this time, there were places again, where bones were trying to come back through my gums. The dentist looked at my gums after about 2 weeks and then informed me that he would have to perform a THIRD alveoloplasty. Again, his tone was an accusing tone that made me feel like I had done something wrong. It had gotten to the point where whenever I had to go back to the dentist, I would get physically sick to my stomach on the way to the dentist office. It was only after I reminded the dentist that I had a terminal illness and just wanted my mouth fixed AND after I had my boyfriend come back with me to talk to the dentist about how poorly I had been treated by the dentist and most of his staff, that he softened his tome to me. I also had listed my terminal illness on the pre-op paperwork. Apparently this was overlooked, as well. In July, I had my THIRD alveoloplasty performed at Affordable Dentures, by the same dentist who had already performed this procedures 2 times before. My gums were cut open and my jaw bones were grinded down for the THIRD time. (I was awake the whole time during all three procedures.) He stitched my gums so severly and with so many stitches that my gums have places on them now where they are pulling up from the bottom of my mouth and the dentures cannot go into my mouth. After this THIRD procedure, my dentures still did not fit correctly, despite his staff trying their best to cram them in. They eventually agreed that they were not going to ever fit and made a new set. It is now August and the dentures still will not fit. The places on my gums at the bottom where they are pulling upwards hurt. I have at least 5 places where bones are still sticking out and creating extreme pain and discomfort. I eventually went BACK to Aspen Dental for a second opinion. They took x-rays and the dentist examined my gums and have concluded that I need to see an Oral Surgeon for yet a FOURTH alveoloplasty. I went to Affordable Dentures unaware of the reputation of this company and specifically, this office. I weighed 110 prior to April. I now weigh 93. I have lost 17 lbs and am in severely poor health. I just wanted my smile back. I now have to look forward to another painful surgery and months of recovery that could've been avoided if only the alveoloplasty had been performed correctly in May, or June, or July. I want to full refund by Affordable Dentures and will gladly give the dentures back. I now have to figure out how to pay for all of this again and will use Care Credit for this again, if I can get it back from Affordable Dentures. I have learned a painful lesson from all of this. I urge anyone that reads this to pass on to anyone considering Affordable Dentures.

I visited the affordable denture office in Towson Md. My experience was horrible. The dentist greeted me wearing a dirty lab coat. That should have a clue of what was to come. Well after taking impression I waited 6 hours for the finished product. They took it upon themselves to get rid of my natural gap in my front teeth.

I was furious. That is a family trait. I go in the second day and the partials were worst. They didn't fit. The front was flat and not the right color of the rest of my natural teeth it sat back from the natural tooth.

Needless to say, I was so upset I demanded my money back immediately. That office should be shut down.

My wife went to Affordable Dentures in Boardman, OH on March 19, 2015. She needed to have 8 teeth pulled and a lower denture made. The dentist told her that she should have a new upper denture made as well because the new bottom would not fit properly if she didn't. He also said that she should get at least two implants in her lower jaw to hold the bottom denture in, otherwise it would not stay in. After all was said and done, the total was going to be over $6000.
She went ahead and had everything done. She was never able to wear the temporary dentures that they gave her. They were made so poorly that they wouldn't stay in her mouth. The tech at Affordable Dentures told her to use more denture adhesive on them. Even that did not work.
After seven months she finally got her permanent dentures. She was so happy; until we went to lunch and her denture fell out into her food. We went back the next day to the dentist. He made some adjustment and said that should do it. Not! The next day we were back at Affordable Dentures. I went into the exam room with my wife and heard Dr. Snyder say that my wife was basically too stupid to put her dentures in correctly and what did we want him to do "come home with us so that he could put them in for her every morning" He then stated that there was nothing else that he could do for her and not to come back and waste his time.
A few days later we went to an oral surgeon for a second opinion and was informed that the implants that were put in were not parallel, making it almost impossible for the denture to lock down. The oral surgeon sent a letter to Affordable Dentures informing them of her findings and possible solutions. After more than a week past, I called Affordable Dentures and was informed that the the letter was forwarded to the dentist that actually put in the implants. That dentist, Dr. Warnock called us that evening and was very appologetic and said even though he was no longer affiliated with Affordable Dentures that he would fix the problem free of charge. Unfortunately his office was a four hour trip from our house. After the first visit there my wife dentures fianally fit-for about 3 days. She called back and was told to come back. Another 8 hour round trip. Once again they were tightened up for another 3 days.
I then called Affordable Dentures main customer service number and was told that they would contact the Boardman office and see if they could get something resolved. A few days later we got a call from them staing that we could go to the Boardman office and get a $1000 refund and we would have to surrender the dentures. Which we did.
We then contacted my dentist, Dr. Mendel and he agreed to see what he could do for her. After checking with his lab and various other dental implant specialists, he said that he thought he could straighten this whole mess out for somewhere between $3000 and $4000. It took him over two months and several appointments, but my wife now has dentures that she can eat with. It only took 14 months and cost us a grand total of over $8300 including what we paid Affordable Dentures and Dr. Mendel .

After having to go there over a year, February 2015 to April 2016, B4 I received the final product, they were slanting high to low and they told me because my teeth were crooked. And if I wanted it fixed I would have to pay again. The temporary denture I had right before this broke twice in one month and when I went in, I thought they would make me a new one because of so many breaks. No. They told me I would get a repair and had to wait four days. I insisted on having a temporary denture for appearance sake. I got a repaired denture that they told me to add adhesive to make them fit. The doctor, If you complain about something, he becomes defensive, leaves the room and I did not see him for months during treatment. Then he would send in his, what I call pit bull assistant, to insist on what he is not going to do. As a result, I have a denture which was considered the highest level of partial material to be made, and they are distorted because they slant. They are scratchy because they were not smoothed down. They ache because they are piercing my gums causing soreness. I don't have a final denture I can wear is the bottom line. I would like a refund.

Hello I was so excited when I finally came up with the money to get my top denture replaced & get a bottom one for the first time. My daughter is getting married in September & I just want to be able to smile in the photos. I just thought it would be as easy as the first time I got my upper done. I wish someone would have told me what could possibly go wrong, I didn't know about the bottom dentures floating & the top ones have had to be fixed 3 times so far because of the pain they are causing. When I went to affordable dentures in 2001 I wore the top denture home & never had any pain or sore spots. I still cant keep the bottom one in & I'm heartbroken! I don't know if its my reflux or what but I cant wear them. They have been nice so far about everything but I wish I would have known this might happen before so I could have worked on getting the implants to screw in the dentures now I have paid 1700 dollars and still cant wear them without dying . Please can you tell me what I can do before my daughters wedding? Are implants gonna cost me 1000 a piece? And do they use the new bottom denture? Please help me... Melanie Pressley