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CB Apartments Rentals Africa Housing Company / Afhco Property Management terrible communication in credit nqobile zwane
Africa Housing Company / Afhco Property Management

Africa Housing Company / Afhco Property Management review: terrible communication in credit nqobile zwane

R
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5:54 am EST
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Good day

Hope you well

Unit 362 block 39

Kindly note I am extremely disappointed with the service received at the Calderwood property. I moved in 1st July 2019.
I havent missed a payment since January 2020 and made arrangements I did not mind paying extra or the amount requested but nothing was said and then I get them knocking at my door talking about lock down. I don't mind the payment but the miscommunication is terrible.

When I try calling to follow up on what was said by Nqobile Zwane in credit she was never available and always told that she will call me back but never does. Is this legal for a credit control clerk to duck from a customer trying to make payment arrangements or to to just pay?

Proof of payment sent and date was discussed. Why was I not informed further if anything was needed instead of threats of lock down.

I will not leave it here if this matter is not dealt with immediately.

Whether I should take this to hello Peter or not.

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Africa Housing Company / Afhco Property Management response
Feb 12, 2020 7:44 am EST
Africa Housing Company / Afhco Property Management customer support contacts
Phone numbers

+27 861 123 426

+27 112 242 400

Address

1st Floor, Afhco Corner, 64 Siemert Road, New Doornfontein, Johannesburg, ZA

Website

www.afhco.co.za

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Dear Riaz,

Thank you for bringing your query to our attention.

We are investigating and we will contact you with feedback shortly.

Should you need any further assistance or require any additional information, do not hesitate to contact us at customerservices@afhco.co.za or telephonically on 086 11 23426.

Kind Regards
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  1. Africa Housing Company / Afhco Property Management Contacts

  2. Africa Housing Company / Afhco Property Management phone numbers
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    +27 112 242 400
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  3. Africa Housing Company / Afhco Property Management emails
  4. Africa Housing Company / Afhco Property Management address
    1st Floor, Afhco Corner, 64 Siemert Road, New Doornfontein, Johannesburg, South Africa
  5. Africa Housing Company / Afhco Property Management social media
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    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
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Africa Housing Company / Afhco Property Management Category
Africa Housing Company / Afhco Property Management is ranked 68 among 124 companies in the Apartments Rentals category
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