Multifamily Utility Company’s earns a 1.0-star rating from 1 reviews, showing that the majority of property managers and residents are dissatisfied with billing services.
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This is one of the worst "Utility Companies" in the United States
This is one of the worst "Utility Companies" in the United States. Their customer service is absolutely horrendous and I'm not sure more than 1-2 people actually work there. Their site is terrible, they just finally changed their payment site to be secure. Last year, if you used *** you quite literally were just putting all of your information out there for anyone to intercept. You can't actually pay any bills over the phone because they outsource their payment portal. Don't even bother calling them because they are of no help and just argue with you. Their company literally just sits in the middle of real utility companies and the properties themselves and is basically a collections agency. Meanwhile, they love charging you late fees despite their complete inadequacy as a business.
The complaint has been investigated and resolved to the customer's satisfaction.
Multifamily Utility Company Complaints 0
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Is Multifamily Utility Company Legit?
Multifamily Utility Company earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Multifamily Utility Company. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Multifamily Utility Company has claimed the domain name for multifamilyutility.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Multifamilyutility.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Multifamilyutility.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About Multifamily Utility Company
At Multifamily Utility Company, the focus is on simplifying the complex process of utility management, billing, and cost recovery for multi-family properties. MUC's services include utility invoice management, submeter installation and maintenance, utility cost recovery, and energy saving programs. All of these services are tailored to meet the specific needs of each property and result in customizable solutions that make a real difference in the bottom line of property owners and managers.
One of the key advantages of MUC is that their billing services do not require any out-of-pocket expenses from property owners, as all costs are billed directly to the tenants. Also, MUC's submeter installation and maintenance services help reduce the overall utility consumption of a property, leading to significant savings in utility costs for the property manager.
MUC's commitment to customer satisfaction is reflected in their excellent customer support team. MUC assigns a dedicated account manager to each client, ensuring that there is always a reliable point of contact for any questions or concerns. Additionally, MUC provides property owners and managers with detailed monthly reports that enable them to analyze their utility usage and identify areas for potential cost savings.
In conclusion, Multifamily Utility Company is an experienced provider of utility management and billing services that has been trusted by property owners and managers for decades. If you are a property manager looking to simplify your utility management, reduce your costs, and enhance the quality of your customer service, look no further than MUC.
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Multifamily Utility Company Contacts
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Multifamily Utility Company phone numbers+1 (800) 266-0968+1 (800) 266-0968Click up if you have successfully reached Multifamily Utility Company by calling +1 (800) 266-0968 phone number 0 0 users reported that they have successfully reached Multifamily Utility Company by calling +1 (800) 266-0968 phone number Click down if you have unsuccessfully reached Multifamily Utility Company by calling +1 (800) 266-0968 phone number 0 0 users reported that they have UNsuccessfully reached Multifamily Utility Company by calling +1 (800) 266-0968 phone number+1 (765) 532-0803+1 (765) 532-0803Click up if you have successfully reached Multifamily Utility Company by calling +1 (765) 532-0803 phone number 0 0 users reported that they have successfully reached Multifamily Utility Company by calling +1 (765) 532-0803 phone number Click down if you have unsuccessfully reached Multifamily Utility Company by calling +1 (765) 532-0803 phone number 0 0 users reported that they have UNsuccessfully reached Multifamily Utility Company by calling +1 (765) 532-0803 phone numberRegional Sales Manager+1 (619) 684-3893+1 (619) 684-3893Click up if you have successfully reached Multifamily Utility Company by calling +1 (619) 684-3893 phone number 0 0 users reported that they have successfully reached Multifamily Utility Company by calling +1 (619) 684-3893 phone number Click down if you have unsuccessfully reached Multifamily Utility Company by calling +1 (619) 684-3893 phone number 0 0 users reported that they have UNsuccessfully reached Multifamily Utility Company by calling +1 (619) 684-3893 phone numberCollections Manager+1 (480) 244-6185+1 (480) 244-6185Click up if you have successfully reached Multifamily Utility Company by calling +1 (480) 244-6185 phone number 0 0 users reported that they have successfully reached Multifamily Utility Company by calling +1 (480) 244-6185 phone number Click down if you have unsuccessfully reached Multifamily Utility Company by calling +1 (480) 244-6185 phone number 0 0 users reported that they have UNsuccessfully reached Multifamily Utility Company by calling +1 (480) 244-6185 phone numberRegional Sales Manager
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Multifamily Utility Company emailsrhemphill@multifamilyutility.com94%Confidence score: 94%Salesinfo@multifamilyutility.com91%Confidence score: 91%Supportsales@multifamilyutility.com90%Confidence score: 90%Salesmymanager@multifamilyutility.com79%Confidence score: 79%billing@multifamilyutility.com78%Confidence score: 78%Financercallaway@multifamilyutility.com69%Confidence score: 69%Managementkhupp@multifamilyutility.com69%Confidence score: 69%Sales
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Multifamily Utility Company addressPO Box 86531, San Diego, California, 92138-6531, United States
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Multifamily Utility Company social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 17, 2024
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