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Alexandra's Bridal Boutique
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Alexandra's Bridal Boutique Complaints 3

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Alexandra's Bridal Boutique My step daughter got a prom dress at Alexandra's Bridal Boutique for her prom

My step daughter got a prom dress at Alexandra's Bridal Boutique for her prom. She spent $400. I called them today to ask about refunds because of the Pandemic. I told them my step daughter hasn't had the dress changed yet. They said they don't do refunds...FINAL SALE. This is crazy during the Pandemic. She can't wear the dress because this is her only prom. Shops like this should change their refund policies to help us during these hard times.

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Alexandra's Bridal Boutique I got a dress from Alexandra's Bridal Boutique in Feb and got it in July

I got a dress from Alexandra's Bridal Boutique in Feb and got it in July. They sent me the wrong size, a 10 instead of a 12. They don't do refunds but they broke their contract. They made me drive two hours to fix it and said they would send it in a week. I got it and it's all messed up. They won't give us extra fabric or refund us. Four out of five bridesmaids dresses were wrong. They didn't try to make it right and now I have to pay more to fix it. The wedding is in a week. I paid for shipping but another girl didn't. This is the worst business ever. I want them to pay for my seamstress. If they refunded me, I could have used that money for their mistake.

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Alexandra's Bridal Boutique I wanna talk about my experience with Alexandra's Bridal Boutique

I wanna talk about my experience with Alexandra's Bridal Boutique. I had a real bad time trying to return my wedding dress and veil. It was supposed to be a happy day, but it turned into a big mess. They put a lot of pressure on me to find a dress that day, so I could get it in time for my wedding. We almost found one that I liked, but I didn't like the middle part. I said I would buy it if they could fix it, and they said they could. So I bought it and paid a deposit. Later, when I went to pick up the veil, I tried on the dress again and a different consultant told me they couldn't fix the middle. I was so upset and asked to talk to a manager about canceling the order and getting a refund. But they didn't help me at all. I think they broke the contract by saying they could fix it and then saying they couldn't. They could easily sell the dress to someone else. I tried to call and email them, but they didn't answer. So I had to find another dress somewhere else. I bought the dress on 11/27 and I want a refund of $2,237.57, including the veil. They also charged me a storage fee of $200.00.

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Is Alexandra's Bridal Boutique Legit?

Alexandra's Bridal Boutique earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Alexandra's Bridal Boutique to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Alexandra's Bridal Boutique is known for their high standards and safety. If you're thinking about dealing with Alexandra's Bridal Boutique, it's wise to check how they handle complaints.

Alexandra's Bridal Boutique has registered the domain name for alexandrasbridalboutique.com for more than one year, which may indicate stability and longevity.

Alexandrasbridalboutique.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Alexandrasbridalboutique.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Alexandrasbridalboutique.com you are considering visiting, which is associated with Alexandra's Bridal Boutique, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Alexandrasbridalboutique.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

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About Alexandra's Bridal Boutique

Screenshot Alexandra's Bridal Boutique
Alexandra's Bridal Boutique is a premier bridal shop located in Fall River, Massachusetts. With over 20 years of experience in the bridal industry, Alexandra's Bridal Boutique has become a trusted name for brides-to-be in the New England area.

The boutique offers a wide selection of bridal gowns, bridesmaid dresses, mother-of-the-bride dresses, and accessories. The gowns are carefully curated from top designers in the industry, ensuring that each bride finds the perfect dress to fit her unique style and personality.

Alexandra's Bridal Boutique is known for its exceptional customer service. The staff is knowledgeable, friendly, and dedicated to helping each bride find her dream dress. They take the time to listen to each bride's vision and work tirelessly to make it a reality.

In addition to bridal gowns, Alexandra's Bridal Boutique also offers a variety of services to make the wedding planning process easier. They offer alterations, gown preservation, and tuxedo rentals. They also have a selection of wedding invitations and favors to add the finishing touches to any wedding.

Overall, Alexandra's Bridal Boutique is a must-visit for any bride-to-be in the New England area. With its exceptional selection of gowns, top-notch customer service, and variety of services, it's no wonder why it's become a trusted name in the bridal industry.

Overview of Alexandra's Bridal Boutique complaint handling

Alexandra's Bridal Boutique reviews first appeared on Complaints Board on Jun 5, 2023. The latest review My step daughter got a prom dress at Alexandra's Bridal Boutique for her prom was posted on Jun 11, 2023. Alexandra's Bridal Boutique has an average consumer rating of 1 stars from 3 reviews. Alexandra's Bridal Boutique has resolved 0 complaints.
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  1. Alexandra's Bridal Boutique Contacts

  2. Alexandra's Bridal Boutique phone numbers
    +1 (508) 679-8770
    +1 (508) 679-8770
    Click up if you have successfully reached Alexandra's Bridal Boutique by calling +1 (508) 679-8770 phone number 0 0 users reported that they have successfully reached Alexandra's Bridal Boutique by calling +1 (508) 679-8770 phone number Click down if you have unsuccessfully reached Alexandra's Bridal Boutique by calling +1 (508) 679-8770 phone number 0 0 users reported that they have UNsuccessfully reached Alexandra's Bridal Boutique by calling +1 (508) 679-8770 phone number
  3. Alexandra's Bridal Boutique address
    372 South Main Street, Fall River, Massachusetts, 02721-5323, United States
  4. Alexandra's Bridal Boutique social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Alexandra's Bridal Boutique Category
Alexandra's Bridal Boutique is ranked 271 among 293 companies in the Clothing and Accessories category

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