All Smiles Dental Group’s earns a 1.0-star rating from 2 reviews, showing that the majority of dental patients are dissatisfied with their dental care.
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I got a letter in the mail in September for $*** saying I was their patient on 3/17, but I never went there
I got a letter in the mail in September for $*** saying I was their patient on 3/17, but I never went there. My kids went there, but not since 2019. I called the billing office and left a message asking for an explanation, thinking maybe they mixed up my name with someone else. They never called me back. A week later, I got another notice saying I was seriously behind on payment with the same info. I called again, but no one got back to me. And now today, 10/30, I got a collection notice saying I still owe the ***. I never even went to this dental office, and no one has called me to explain anything.
Me and my fam have been going to your dental group since 2014, but now only my wife still goes
Me and my fam have been going to your dental group since 2014, but now only my wife still goes. The problem is with your billing/collections team. I did some math and out of the 27 appointments we had since December , only 10 were done right. That's like a 37 percent success rate - which is not cool! Here's what I noticed: - Insurance payments were called VISA/MC payments (happened three times) - They recorded separate insurance payments as one payment (happened three times) - They put payments on the wrong person's account (happened twice) - Insurance payments were put on the account five months after they were processed (happened once) - Insurance payments were put on the account nine months after they were processed (happened once) I get that these are just administrative stuff and don't affect the money, but it shows that they don't pay attention to details when it comes to billing. But wait, there's more: - They overcharged me seven times - The fees for the same stuff keep changing (fluoride went from $27 to $20 to $45 to $50 to $45 to $22) - They didn't apply an insurance payment six times - They randomly canceled some amounts twice (maybe they messed up insurance payments, but the amounts didn't match) - They added two "fee schedule increases" for no reason at all Basically, they say I owe them $198.50 (not counting the appointment on 27-Feb-20, 'cause insurance wasn't done yet). I emailed them a bunch of times asking for info, but they never replied. If they kept good records, applied insurance payments correctly, and didn't make mistakes, I would actually have a $124.50 CREDIT. It's not right to demand payment from someone who actually has a credit just 'cause they can't do their job right!
Is All Smiles Dental Group Legit?
All Smiles Dental Group earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for All Smiles Dental Group. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Allsmilesdentalgroup.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Allsmilesdentalgroup.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Allsmilesdentalgroup.com you are considering visiting, which is associated with All Smiles Dental Group, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Allsmilesdentalgroup.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The allsmilesdentalgroup.com may offer a niche product or service that is only of interest to a smaller audience.
- All Smiles Dental Group protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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About All Smiles Dental Group
The team at All Smiles Dental Group consists of highly skilled and experienced dental professionals who are committed to delivering the highest standard of care. They stay up-to-date with the latest advancements in dentistry and utilize state-of-the-art technology to ensure that their patients receive the best possible treatment.
One of the key aspects that sets All Smiles Dental Group apart is their comprehensive range of dental services. Whether you need a routine dental check-up, a cosmetic procedure, or restorative treatment, they have you covered. From teeth cleanings and fillings to dental implants and orthodontics, their team is equipped to handle a wide variety of dental needs.
At All Smiles Dental Group, patient comfort and satisfaction are of utmost importance. They strive to create a warm and welcoming environment where patients feel at ease throughout their dental visits. The friendly and knowledgeable staff take the time to listen to patients' concerns and tailor treatment plans to meet their individual needs.
Furthermore, All Smiles Dental Group understands the importance of patient education. They believe that informed patients are better equipped to make decisions about their oral health. As such, they take the time to explain procedures, answer questions, and provide guidance on maintaining optimal oral hygiene.
Convenience is another factor that All Smiles Dental Group prioritizes. They offer flexible scheduling options to accommodate busy lifestyles and strive to minimize wait times. Additionally, they work with most insurance plans and offer various payment options to make dental care accessible and affordable for all.
With a strong emphasis on quality, compassion, and personalized care, All Smiles Dental Group is dedicated to helping patients achieve and maintain healthy, beautiful smiles. Whether you are in need of routine dental care or more complex treatments, you can trust that you will receive top-notch care from their skilled team of professionals. Visit their website at allsmilesdentalgroup.com to learn more about their services and schedule an appointment today.
Overview of All Smiles Dental Group complaint handling
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All Smiles Dental Group Contacts
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All Smiles Dental Group phone numbers+1 (719) 888-5693+1 (719) 888-5693Click up if you have successfully reached All Smiles Dental Group by calling +1 (719) 888-5693 phone number 0 0 users reported that they have successfully reached All Smiles Dental Group by calling +1 (719) 888-5693 phone number Click down if you have unsuccessfully reached All Smiles Dental Group by calling +1 (719) 888-5693 phone number 0 0 users reported that they have UNsuccessfully reached All Smiles Dental Group by calling +1 (719) 888-5693 phone number
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All Smiles Dental Group emailsallsmiles@allsmilesdentalgroup.com99%Confidence score: 99%
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All Smiles Dental Group address3715 Bloomington St #160, Colorado Springs, Colorado, 80922-3207, United States
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All Smiles Dental Group social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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