CB Banks Ally Financial Auto loan overpayment & title

Ally Financial review: Auto loan overpayment & title

J Harter of Middletown, US

Sep 15, 2023 3:12 pm EDT

Verified customer

Featured review

How to begin, When I paid this truck off, the person in your customer service told me that they sent me the tile. Was a lie. It took almost a year after I paid it off to get my title. Then I get a letter dated 3-20-23 that I overpaid by 226.78 and you saw I hadn't cashed the check yet. I called and told them I never received the check. After multiple times calling in about the same check I kept tract of the reference numbers starting with [protected] then after calling in about that reference number a couple of times, they told me the check had been cashed. I asked by who and where. They did not know but opened up a new reference number [protected] to find out. I called and called was promised someone for sure would call me back. Of course like usual that has not happened. I called today got the same run around, I insisted to talk to a manager he put me on an eternal hold. As long as I live I would never ever use Ally again. Your customer service is by far the worst I have ever experience in my 62 years. Wow you really don't care do you?

Desired outcome: Give me my money plus the interest and late payment fees you would have charged me if I didn't pay this 8 months late.

0 comments

Add a comment

Add a comment Comment Guidelines

Write a comment

We have received your comment. Thank you!

Ally Financial - sanctions fraud 2

Resolved

Ally Financial - lease buy out 20

Resolved

Ally Financial - danger deposits 26

Resolved

Ally Financial - car title/lean release 12

Resolved

Ally Financial - bad service and dangerous web practices 19

Ally Financial - Ally auto 1

Ally Financial - Auto lease 2

Ally Financial - Customer service reps.

Ally Financial - Auto loan

Ally Financial - not impressed 1

Resolved

View all Ally Financial reviews and complaints

Ally Financial Contacts

Ally Financial phone numbers

+1 (877) 247-2559
+1 (877) 247-2559

Click up if you have successfully reached Ally Financial by calling +1 (877) 247-2559 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (877) 247-2559 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (877) 247-2559 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (877) 247-2559 phone number

Ally Bank, USA

+1 (757) 247-2559
+1 (757) 247-2559

Click up if you have successfully reached Ally Financial by calling +1 (757) 247-2559 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (757) 247-2559 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (757) 247-2559 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (757) 247-2559 phone number

Ally Bank, USA & International

+1 (855) 256-2559
+1 (855) 256-2559

Click up if you have successfully reached Ally Financial by calling +1 (855) 256-2559 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (855) 256-2559 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (855) 256-2559 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (855) 256-2559 phone number

Home Loans

+1 (855) 880-2559
+1 (855) 880-2559

Click up if you have successfully reached Ally Financial by calling +1 (855) 880-2559 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (855) 880-2559 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (855) 880-2559 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (855) 880-2559 phone number

Ally Invest, USA

+1 (818) 459-4591
+1 (818) 459-4591

Click up if you have successfully reached Ally Financial by calling +1 (818) 459-4591 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (818) 459-4591 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (818) 459-4591 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (818) 459-4591 phone number

Ally Invest, USA & International

+1 (888) 916-2559
+1 (888) 916-2559

Click up if you have successfully reached Ally Financial by calling +1 (888) 916-2559 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (888) 916-2559 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (888) 916-2559 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (888) 916-2559 phone number

Credit Card

+1 (800) 971-6037
+1 (800) 971-6037

Click up if you have successfully reached Ally Financial by calling +1 (800) 971-6037 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (800) 971-6037 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (800) 971-6037 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (800) 971-6037 phone number

Fraud Hotline

+1 (704) 444-7824
+1 (704) 444-7824

Click up if you have successfully reached Ally Financial by calling +1 (704) 444-7824 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (704) 444-7824 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (704) 444-7824 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (704) 444-7824 phone number

Advertising and Marketing

+1 (316) 652-6430
+1 (316) 652-6430

Click up if you have successfully reached Ally Financial by calling +1 (316) 652-6430 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (316) 652-6430 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (316) 652-6430 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (316) 652-6430 phone number

Outside the U.S.

+1 (888) 925-2559
+1 (888) 925-2559

Click up if you have successfully reached Ally Financial by calling +1 (888) 925-2559 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (888) 925-2559 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (888) 925-2559 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (888) 925-2559 phone number

Auto

+1 (646) 781-1015
+1 (646) 781-1015

Click up if you have successfully reached Ally Financial by calling +1 (646) 781-1015 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (646) 781-1015 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (646) 781-1015 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (646) 781-1015 phone number

Chief Executive

+1 (980) 312-8471
+1 (980) 312-8471

Click up if you have successfully reached Ally Financial by calling +1 (980) 312-8471 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (980) 312-8471 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (980) 312-8471 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (980) 312-8471 phone number

Financial Partner

+1 (313) 656-6967
+1 (313) 656-6967

Click up if you have successfully reached Ally Financial by calling +1 (313) 656-6967 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (313) 656-6967 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (313) 656-6967 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (313) 656-6967 phone number

+1 (703) 658-7829
+1 (703) 658-7829

Click up if you have successfully reached Ally Financial by calling +1 (703) 658-7829 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (703) 658-7829 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (703) 658-7829 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (703) 658-7829 phone number

Executive

+1 (888) 568-0186
+1 (888) 568-0186

Click up if you have successfully reached Ally Financial by calling +1 (888) 568-0186 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (888) 568-0186 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (888) 568-0186 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (888) 568-0186 phone number

Billing & online account questions (personal loans only)

+1 (833) 226-1520
+1 (833) 226-1520

Click up if you have successfully reached Ally Financial by calling +1 (833) 226-1520 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (833) 226-1520 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (833) 226-1520 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (833) 226-1520 phone number

+1 (800) 427-9184
+1 (800) 427-9184

Click up if you have successfully reached Ally Financial by calling +1 (800) 427-9184 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (800) 427-9184 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (800) 427-9184 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (800) 427-9184 phone number

More phone numbers

Ally Financial emails

support@invest.ally.com

100%
Confidence score: 100%

Ally Financial address

500 Woodward Ave, 16th fl, Detroit, Michigan, 48226, United States

Ally Financial social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Mar 26, 2025
View all Ally Financial contacts