Ally Financial’s earns a 4.0-star rating from 846 reviews, showing that the majority of clients are very satisfied with financial services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
car title/lean release
Paid my GMC Yukon off on Jan 5. 2011, contacted Ally and asks what happens now, they informed me that my title would be mailed out on the Jan 13. It is now Feb. 3 and i have seen no title yet, i contacted the company and they said they had no answers and would mail me out a lean release form of which i could take to the DMV and get a new title. Answer me...
Read full review of Ally Financial and 12 commentslease buy out
These guys really take the cake. Had a lease thru GMAC and decided to buy the car at the end of the lease with one payment remaining. Called Ally and they told me to go to the dealer I leased the car with. So I went to the dealer they got a pay-off and we did the transaction. For the next weeks Ally kept calling me about he last payment which wa...
Read full review of Ally Financial and 20 commentsharassing phone calls from [protected]
For the last several years I receive constant phone calls from a credit agency calling itself "Ally Financial" (at least that's what pops up on my caller ID) looking for someone that does NOT live at my residence. I have asked them repeatedly NOT to call my home and fill my answering machine with unwanted comments/requests regarding someone else's credit. They apologize, promise to update their records, and the calls stop...temporarily. Within a couple of weeks, the calls start back up. My number is registered through the National Do Not Call Registry and I have filed repeated complaints and have even changed my phone number THREE times now. The calls still continue unabated. What can I do to get this BS to STOP!
1099-int tax reporting issue
ALLY Bank submitted (12) different 1099-INT forms instead 9f (1) causing unnecessary paperwork in filing tax return & maintaining hard file as well as addtitional tas due cost.
The complaint has been investigated and resolved to the customer’s satisfaction.
discrmination
In the Late Sixties or early seventies, test was taken to prove how separating one distinct group of people from the other can distort their ability from learning. The test was give to; elementary students, middle student and some adults. The groups were blonde hair blue eyed children and adults along with dark haired dark eyed students and adults. The dark...
Read full review of Ally Financial and 4 commentssanctions fraud
I have a friend that has had two ACH transfers requested from fraudulent Ally bank accounts, and succceeded in stealing near $50, 000. the second account was a new account and only 3 government agency's had the account numbers, the theif is wise and well, Ally Bank unofficially sanctions identity theft, you would be wise to contact your bank and have a permanent stop payment on any ACH transfers requested by Ally Bank, then again if you have stole someones identity, and they have a great credit rating, you can steal freely from anyones account that you can supply account numbers to if you open an ally bank account
The complaint has been investigated and resolved to the customer’s satisfaction.
Ally Bank offers CD rates that they do not keep. You buy a CD, they lower the rate, hoping you won't notice, and if you do, you get a customer service number that always offers to "forward your request to the research department" and they'll "call you back in a week". This has happened OVER and OVER again. Now that my CD has matured they are trying to stiff me on the interest rate originally promised and underpay interest. ALLY BANK IS RUN BY CROOKS.
Why do i have to use Ally Bank to complete this transaction? Are they different than other online banks.
tv commercials
The tv commercial with the pony is the worst! Besides being mean and unfair and creepy, I am most bothered about the chuvanism, the discrimination against the plainly-dressed dark-skin girl, and the continuation of the female beauty syndrome many girls and women fight against--weight, hair color, make-up, plastic surgery, etc.
The white, blonde girl wins over the minority girl.
The boy who gets the cardboard truck or the girl who cannot ride bike out of marked area are annoying, but this pony commercial contains insidious messages.
There is a hidden, subtle, and injurious message here, that is close to evil.
You can "contact us" at the Ally Bank site to express your dismay over this ad campaign.
The complaint has been investigated and resolved to the customer’s satisfaction.
OMG! You cannot be serious!
"discrimination against the plainly-dressed dark-skin girl, and the continuation of the female beauty syndrome many girls and women fight against--weight, hair color, make-up, plastic surgery, etc."
It's a commercial, PLAIN and SIMPLE.
It's amazing that minorites keep drumming up the "race/minority/discrimination card" for anything and everything.
Blaming someonelse for their short comings.
"dark skinned girl" Are you color blind? She is WHITE, and is NOT "Ethnic". No matter what distorted conclusions you have come to.
And on a further note, the current workforce is now 50% male, and 50% female, so I guess soon I can claim discrimination?
I didn't think so..lol
How about you spend your "quality time" with your children, instead of trolling the internet, posting baseless comments, showing everyone your warped state of mind. Time to comprehend that when you point the finger, you have 3 pointing back at you.
tv commercial
Ally Bank commercials which taunt children are vile, tasteless, corrupt, and just plain disgusting. They should be banned from the TV airways. Just how cruel do you want children to grow up to be. What a poor example for fulfilling the tenets/creed of this organization which I guess exist to serve the public? This Ally Bank commercial projects a heartle...
Read full review of Ally Financial and 23 commentstaunting of children
I think the Ally Bank TV commercials where they employ children and taunt them is deplorable; unless of course, the children are merely acting. However, they do not appear to be acting; and if they are, they're making an oscar winning performance. I would liken this to some of those local commercials where car salesmen use their children's cute little smiles and antics to lure unsuspecting buyers. Ally could do better in order to drum up business. I would never do business with them.
The complaint has been investigated and resolved to the customer’s satisfaction.
tv ads taunt children
Ally Bank TV ads are pathetic. They taunt children.
They are sadly mistaken if they think I will do business with them when they do this.
Yes, the message they are trying to portray is that they don’t play games with their customers.
But, they have so overstepped the boundaries of human decency they will fail.
The complaint has been investigated and resolved to the customer’s satisfaction.
Do any of these thoughtful comments to the arrogant, insipid ad managers and "executive" wannabes at Ally ever get to them?
Uh, just so we all understand: if you can trick and manipulate very young naive people, we should trust you with our assets?
This is how Ally expects to earn investors, and /or borrowers' TRUST ?
These ###s at Ally are foolish, immature and self-centered.
Who wants to trust their money to people who take advantage of children's trust and naivete' ?
Not me.
I've just been watching these ads again - after two years Ally is still running them. I don't pretend to know what actually went on when they were filmed, but I still feel a punch to my stomach when I see the little boy asking for his ice cream, and he has to deal with the nasty guy pretending he can't give him any. Even worse reaction to the ad with the little girl who wants a pony. This is utterly cynical advertising, and it does skate close to psychological child abuse. Ally, you don't impress with this ad campaign. Perhaps those who like to pulling wings off flies might chuckle at them...
Obviously you are not listening to the majority of the viewers. Your ads are not merely in poor taste, they offer a 'normalization' of child abuse. Anyone with any common sense should have recognized the mistreatment of children in your ads as abusive. Anyone who does not see it for what it is has probably been mistreated or has mistreated others, like you, for their own gain. Unfortunately, we hear/learn enough on the news about child abuse. We do not need some misguided, overpaid writer(s), abusing their power, using television to encourage mentally unstable people, be it parents/relatives/caregivers or strangers, into cruel and demoralizing treatment of children. Please accept my challenge, take these horrible ads off the air, and create a better commercial. Who knows, ...you might even be remembered for your product rather than your poor judgement.
I totally agree with Harrypotter and Di Medici and Eldor and turn off the Ally commercials when they appear. Disgustingly abusive to children.
The people complaining about these ads have very low I.Q.s and possible mental disorders, because no children are abused in any way. I feel these are reasonably accurate spoofs about getting the runaround. I'd love to have a DVD with all the ads, so I could sit there and laugh. :-))
How do we get this terrible ad off the air?
i agree with average joe, it is just a ad, i have seen worse adds
"EMOTIONALLY ABUSIVE" ROFLMAOOOO
Their actors you idiots!
LOL, Threecats is spot on!
These are child ACTORS! lol
They learned a very valuable lesson in life, very early in life. Amazing the Liberal whiners on here who live in "Fairytale Land"
Maybe we should ban the movie "Peter Pan", ..Captain Hook is a evil man and treats children badly...ROFLMAO
Some of these comments shows exactly why America is going to crap.
Soldiers getting killed, Millions out of jobs, Kids killing kids, Economy is trash, Kids having kids, etc, etc, etc
..AND THIS IS WHAT YOU ARE WORRIED ABOUT?
How about you spend more time with your children instead of surfing the internet posting ridiculious comments. GROW UP
Crybabies. Every toy ad on TV exploits children in one way or the other. I happen to think this is one of the most unique ad campaigns in years and actually happened upon this site searching for them. You can bet one thing and that is the kids in these ads will have learned a valuable lesson early in life. Study and understand the fine print and you may not be one of the countless dolts forced from your home because you didn't know your rates would go through the roof.
danger deposits
Got online to open an account and filled-in all my personal info(ss#, address, & PIN) only to have the information disappear and I had try again. After 2nd try and still taking me back to the personal info page(now blank), I called the 800#. When I reach someone(it sounded like the Philipines) she couldn't see my information using my last 4 #s of my SS. She...
Read full review of Ally Financial and 26 commentsAlly Financial Reviews 0
If you represent Ally Financial, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Ally Financial
Here is a comprehensive guide on how to write a complaint or review about Ally Financial on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title:
- Summarize the main issue with Ally Financial in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Include relevant information about transactions with the company.
- Describe the nature of the issue, steps taken to resolve it, and the personal impact.
5. Attaching supporting documents:
- Attach any additional supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to guide users effectively through the process of filing a complaint or review about Ally Financial on ComplaintsBoard.com. Remember to use simple language and focus on helping users navigate the process seamlessly.
Overview of Ally Financial complaint handling
-
Ally Financial Contacts
-
Ally Financial phone numbers+1 (877) 247-2559+1 (877) 247-2559Click up if you have successfully reached Ally Financial by calling +1 (877) 247-2559 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (877) 247-2559 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (877) 247-2559 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (877) 247-2559 phone numberAlly Bank, USA+1 (757) 247-2559+1 (757) 247-2559Click up if you have successfully reached Ally Financial by calling +1 (757) 247-2559 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (757) 247-2559 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (757) 247-2559 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (757) 247-2559 phone numberAlly Bank, USA & International+1 (855) 256-2559+1 (855) 256-2559Click up if you have successfully reached Ally Financial by calling +1 (855) 256-2559 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (855) 256-2559 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (855) 256-2559 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (855) 256-2559 phone numberHome Loans+1 (855) 880-2559+1 (855) 880-2559Click up if you have successfully reached Ally Financial by calling +1 (855) 880-2559 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (855) 880-2559 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (855) 880-2559 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (855) 880-2559 phone numberAlly Invest, USA+1 (818) 459-4591+1 (818) 459-4591Click up if you have successfully reached Ally Financial by calling +1 (818) 459-4591 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (818) 459-4591 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (818) 459-4591 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (818) 459-4591 phone numberAlly Invest, USA & International+1 (888) 916-2559+1 (888) 916-2559Click up if you have successfully reached Ally Financial by calling +1 (888) 916-2559 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (888) 916-2559 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (888) 916-2559 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (888) 916-2559 phone numberCredit Card+1 (800) 971-6037+1 (800) 971-6037Click up if you have successfully reached Ally Financial by calling +1 (800) 971-6037 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (800) 971-6037 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (800) 971-6037 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (800) 971-6037 phone numberFraud Hotline+1 (704) 444-7824+1 (704) 444-7824Click up if you have successfully reached Ally Financial by calling +1 (704) 444-7824 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (704) 444-7824 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (704) 444-7824 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (704) 444-7824 phone numberAdvertising and Marketing+1 (316) 652-6430+1 (316) 652-6430Click up if you have successfully reached Ally Financial by calling +1 (316) 652-6430 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (316) 652-6430 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (316) 652-6430 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (316) 652-6430 phone numberOutside the U.S.+1 (888) 925-2559+1 (888) 925-2559Click up if you have successfully reached Ally Financial by calling +1 (888) 925-2559 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (888) 925-2559 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (888) 925-2559 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (888) 925-2559 phone numberAuto+1 (646) 781-1015+1 (646) 781-1015Click up if you have successfully reached Ally Financial by calling +1 (646) 781-1015 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (646) 781-1015 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (646) 781-1015 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (646) 781-1015 phone numberChief Executive+1 (980) 312-8471+1 (980) 312-8471Click up if you have successfully reached Ally Financial by calling +1 (980) 312-8471 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (980) 312-8471 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (980) 312-8471 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (980) 312-8471 phone numberFinancial Partner+1 (313) 656-6967+1 (313) 656-6967Click up if you have successfully reached Ally Financial by calling +1 (313) 656-6967 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (313) 656-6967 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (313) 656-6967 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (313) 656-6967 phone number+1 (703) 658-7829+1 (703) 658-7829Click up if you have successfully reached Ally Financial by calling +1 (703) 658-7829 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (703) 658-7829 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (703) 658-7829 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (703) 658-7829 phone numberExecutive+1 (888) 568-0186+1 (888) 568-0186Click up if you have successfully reached Ally Financial by calling +1 (888) 568-0186 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (888) 568-0186 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (888) 568-0186 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (888) 568-0186 phone numberBilling & online account questions (personal loans only)+1 (833) 226-1520+1 (833) 226-1520Click up if you have successfully reached Ally Financial by calling +1 (833) 226-1520 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (833) 226-1520 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (833) 226-1520 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (833) 226-1520 phone number+1 (800) 427-9184+1 (800) 427-9184Click up if you have successfully reached Ally Financial by calling +1 (800) 427-9184 phone number 0 0 users reported that they have successfully reached Ally Financial by calling +1 (800) 427-9184 phone number Click down if you have unsuccessfully reached Ally Financial by calling +1 (800) 427-9184 phone number 0 0 users reported that they have UNsuccessfully reached Ally Financial by calling +1 (800) 427-9184 phone number
-
Ally Financial emailssupport@invest.ally.com100%Confidence score: 100%
-
Ally Financial address500 Woodward Ave, 16th fl, Detroit, Michigan, 48226, United States
-
Ally Financial social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 20, 2024
Most discussed complaints
danger depositsRecent comments about Ally Financial company
Husband removed from title
PNC Financial Services Group
292 reviews
B2B Bank
3 reviews
Woodforest National Bank
256 reviews
Higher One
18 reviews
MetaBank
170 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Interesting. We too have an unpublished number and are on the do not call list. My first call from them looking for a neighbor! I'm definitely going to send a complaint to the FCC. You may also want to contact your State Attorney General's office and log a complaint too. They are there to protect their citizens from such harassing calls. I just hope we don't start getting regular calls from them!
I have the same complaint, they are calling my constantly for my boyfriends ex I explained we have no contact nor ever plan to and to please remove our number. They promised to take care of this matter right away andwere very sorry. But weeks later they are still calling we too are on the do not call list.
How do you get the calls to stop?