Alpha
reviews and complaints

I recently visited Alpha Lighting and Electrics' website to explore their vast collection of lighting solutions for my home. What struck me the most was their prompt response to my query about the availability of a particular product. This level of customer service was impressive and demonstrated their dedication to satisfying their clients.

Although I have not yet received my light, I have high hopes for the product's quality based on the variety of high-quality products available on their website. Their wide selection of lighting solutions ranging from indoor to outdoor lighting, LED and solar-powered lights, pendants, and chandeliers, just to mention a few, made it easy for me to find what I was looking for.

What's more, the website is user-friendly and easy to navigate. The design is modern and clean, allowing for an effortless shopping experience. The lighting class section, in particular, was incredibly helpful, highlighting the latest trending styles in lighting solutions.

Additionally, the website provided me with valuable information about their product warranties and return policy that gave me confidence in purchasing from them.

All in all, my experience with Alpha Lighting and Electrics has been exceptional thus far, and I am eagerly awaiting the delivery of my light. I highly recommend checking out their website if you are in the market for reliable, high-quality lighting solutions.

I have to express my utter disappointment with the service provided by Alpha Lighting and Electrics. I recently purchased an item from their website, only to discover that it was not functional upon arrival. Naturally, I rang up to rectify the situation and was told that the company would call back the next day to arrange a resolution. Unfortunately, it has been several days now and I am yet to receive that call.

To say that I am frustrated with the situation is an understatement. The lack of communication and apparent disregard for customer satisfaction is truly disheartening. It's a shame, as I had high hopes for the company based on their online reviews and range of products.

I understand that issues can arise with products from time to time, but it's how a company handles these situations that sets them apart from the rest. Unfortunately, Alpha Lighting and Electrics have failed to live up to even the most basic expectations in this regard.

I hope that this review serves as a warning to others who may be considering purchasing from this company. While their products may look attractive and their prices may seem competitive, it's simply not worth the potential headache of dealing with such poor service.

I recently had the pleasure of using Alpha, the online store for lighting and electrical products, and I must say, I was thoroughly impressed by their outstanding service. The first thing that struck me was the level of knowledge and expertise that my consultant, Chris Anderson, displayed. He was incredibly helpful, answering all my questions and offering excellent advice that made my purchasing process incredibly smooth and easy.

Chris also went out of his way to ensure that my order arrived on time and was exactly what I needed. I was particularly impressed by his level of accommodation, as he provided personalized service tailored to my specific requirements. I felt that he genuinely cared about my needs and was committed to ensuring my complete satisfaction.

Overall, I was tremendously impressed by my experience with Alpha, and I would highly recommend it to anyone seeking quality lighting and electrical products. Their excellent customer service, coupled with their vast array of products, makes them a go-to destination for businesses of all sizes. I will most definitely use Alpha again in the future and would wholeheartedly endorse them to other businesses looking for the best in lighting and electrical solutions.

I recently had an experience with Alpha Lighting and Electrics, and unfortunately, it wasn't a positive one. I ordered some lights for a project I was working on, and was excited to receive them and get started. However, when the package arrived, I was dismayed to find that the delivery was poor and the lights were less than what I had hoped for. Not only that, but to add insult to injury, the project that the lights were intended for was postponed as a direct result of the poor delivery.

As a first-time user of Alpha Lighting and Electrics, I was very disappointed with the way that my order was handled. I feel that the company fell short in terms of their customer service, as well as the quality of the product they offered. While I understand that delays and mishaps can happen with any company, I had high expectations for Alpha Lighting and Electrics, and they unfortunately didn't meet them.

Overall, I don't think that I will use Alpha Lighting and Electrics again in the future. While I do appreciate that everyone has bad days and may make mistakes, the experience that I had with this company was simply too disappointing to overlook. If you're considering using Alpha Lighting and Electrics for your next project, my advice would be to think twice and keep your expectations low.

Upon receiving my order from Alpha Lighting and Electrics, I was pleased to find that the delivery was both prompt and reliable, arriving right on schedule. Throughout the entire process, I was kept informed and up-to-date with clear communication from the team.

Furthermore, I found that the products I had ordered from Alpha Lighting and Electrics - namely, the lighting fixtures - were of exceptional quality and fully lived up to their descriptions. I was delighted to find that they performed beautifully in terms of both functionality and aesthetics.

Overall, I have nothing but praise for my experience with Alpha Lighting and Electrics. Their customer service was excellent, and the products they provided are top-notch. I would highly recommend their services to anyone in need of high-quality lighting fixtures and all-around expert service from a top-notch team. Thank you Alpha Lighting and Electrics for a job well done!

We recently had the opportunity to purchase products from Alpha, specifically Alpha Lighting and Electrics, and we have to say that we were quite impressed with the entire experience. The items we received were exactly as described on the website, with no unexpected surprises or deviations from what we were expecting. The entire order was delivered on time, which is always appreciated.

What was most encouraging about our experience with Alpha is that it left such a positive impression on us that we turned naturally to their website for our next project. It's not often that we come across a company that we feel so strongly about, but Alpha definitely hit the mark on all accounts.

Given our fantastic experience with Alpha, we would wholeheartedly recommend their products and services to anyone in search of high-quality lighting and electrical products. You won't be disappointed!

I recently made a purchase from Alpha, specifically at their website alphalightingandelectrics.com.au, and while I was overall satisfied with the quality of their product, I did find that it took a bit longer to arrive than I had initially anticipated. While this was a bit of a disappointment, I will say that the item I received was definitely worth the wait.

One thing that really stood out to me about Alpha was their product range. They seem to have a really impressive selection of lighting and electrical items, which made it easy for me to find exactly what I was looking for. Additionally, the product descriptions on their website were really detailed, which helped me to make the right decision about which item to purchase.

Once I placed my order, I received regular updates from Alpha about its progress, which was a nice touch. However, I did find that the shipping time was a bit longer than I had hoped for. That said, when my package finally arrived, I was really impressed with how well-packaged my item was. It arrived in perfect condition, which was a relief since I was a bit worried about it being damaged in transit.

Overall, I am happy with my experience shopping at Alpha. While the shipping time was a bit longer than I had hoped for, the quality of their products and the thoroughness of their online product descriptions definitely made up for it. I would recommend Alpha to other shoppers looking for quality lighting and electrical items.

Upon receiving my order from Alpha Lighting and Electrics, I must admit that I was impressed with the delivery process. The goods that I had ordered were delivered in a timely and efficient manner, which was greatly appreciated.

However, I was a bit taken aback when I received a call from one of the company's sales representatives. They informed me that there was an additional delivery fee that had to be paid, which was not mentioned on the website at the time of the order. This came as a surprise to me, as the website had clearly stated that there was free delivery.

While I understand that mistakes can happen, I was disappointed with this error on the part of Alpha Lighting and Electrics. It would have been helpful if the company had communicated this additional fee in a more transparent manner to avoid any confusion or misunderstandings.

Despite this issue, I must commend the company for their prompt delivery and the quality of the products received. I will definitely consider Alpha Lighting and Electrics for future purchases, with the hope that the sales and communication process can be improved to enhance the overall customer experience.

When I placed my order on Alpha's website for two light fittings, I was expecting a hassle-free delivery. Unfortunately, things did not go as smoothly as I had hoped. Upon receiving my package, I noticed that the most expensive light fitting was missing.

Feeling frustrated and disappointed, I immediately tried reaching out to Alpha via the phone number provided on their website. However, I was met with a less-than-satisfactory response. After repeating my phone number three times, I was told that they would call me back regarding my missing light fitting.

However, it has now been several days and I am still waiting for that promised call. I find this level of unprofessionalism to be unacceptable, especially when dealing with customers who have paid for a product that they never received.

I understand that mistakes can happen, but it is how a company handles those mistakes that truly sets them apart. In this case, I am disappointed with the lack of communication and follow-up from Alpha.

I hope that this review serves as a constructive criticism for Alpha to improve their services and customer support. As a consumer, I expect nothing less than top-notch service and timely resolutions to any issues that may arise.

As a satisfied customer of Alpha Lighting, I wanted to share my positive experience with their products and service. The selection of light fixtures they offer is impressive, and after reviewing their options, we were able to find exactly what we were hoping for. The end product exceeded our expectations, with the lighting adding a beautiful touch to our home.

Not only were the products top-notch, but their pricing is also very reasonable. As someone who is always looking for the best value for my money, I certainly found it with Alpha Lighting.

One of the reasons I was so happy with Alpha Lighting was the service they provided. The purchasing process was made easy by their user-friendly website, which allowed us to easily browse and select our desired lighting fixtures. Additionally, our order was processed and shipped quickly, making the process stress-free.

Overall, I highly recommend Alpha Lighting for anyone in need of high-quality lighting fixtures. I am confident I will return to their website for all of my future lighting needs.

Yesterday, I was eager to make a purchase from Alpha, as I had heard great things about their lighting and electrical products. However, when I attempted to get in touch with their customer service team via phone, I was left feeling disappointed and frustrated. Despite my attempts to get through to them, I received no response or return call. I couldn't help but feel that this was a very poor display of customer service. As a potential buyer, I expected to receive prompt and attentive communication from the company I was interested in. Unfortunately, my experience with Alpha did not meet my expectations. In the future, I hope that they can improve their responsiveness to potential customers and prioritize excellent customer service. Good customer service is crucial for any business, and I believe that Alpha could greatly benefit from improving in this area. Despite my negative experience, I haven't given up on Alpha entirely and hope that they will heed this feedback and make some positive changes in the future.

When I recently made a purchase from Alpha, I was excited to take advantage of a discount code that I had found. However, to my dismay, even after entering the code at checkout, I was still charged full price. I found this to be quite deceptive on the part of Alpha, and it left a bad taste in my mouth.

As a consumer, I value honesty and transparency from the companies that I choose to do business with. When I am promised a discount or a sale price, I expect that to be reflected in my final bill. Unfortunately, this was not my experience with Alpha. Despite my best efforts to ensure that the discount was applied, I was still charged full price.

This kind of behavior raises questions about Alpha's business practices and ethics. Is this a one-time mistake, or are they deliberately deceiving customers in order to maximize their profits? I can't say for sure, but I do know that I will be hesitant to do business with them in the future.

In addition to the issue with the discount code, I also found Alpha's website to be somewhat difficult to navigate. It was not always clear which products were available for purchase, and I had a hard time finding the information that I needed. While this may seem like a minor complaint, I believe that it speaks to a larger issue with Alpha's overall approach to customer service and satisfaction.

In conclusion, while Alpha may offer quality products and services, their deceptive pricing practices and confusing website may leave customers feeling frustrated and unsatisfied. As a potential customer, I would advise caution when dealing with this company.

In my recent experience with Alpha Lighting and Electrics, I must say that I found the overall process to be quite frustrating. As a customer, I had trouble tracing my order, which proved to be a major annoyance. Additionally, attempting to make an inquiry regarding my order was equally challenging as the customer service options didn't seem to be straightforward. I'd hoped that contacting customer service would have been an easy task, but unfortunately, that didn't seem to be the case with Alpha.

All in all, my experience with Alpha Lighting and Electrics was not a positive one, and I hope that they take steps to improve upon their customer service efforts and order tracking systems moving forward. As a customer, I want to feel confident that my inquiries and orders are being handled effectively and efficiently, and I didn't feel like that was the case with Alpha. In the future, I'll have to think twice about using their services again unless they make significant changes.

I was really excited about purchasing some electrical items from Alpha (alphalightingandelectrics.com.au) as the website looked very professional and their range seemed to be really good. Unfortunately, I must say that my overall experience has been a little disappointing so far.

I placed my order on their website over 2 weeks ago now, and was really anticipating receiving a confirmation email with some information about its expected delivery date. However, as of yet, I have not received any such communication from the Alpha team which is a little concerning.

I have attempted to contact their customer service team via email and phone, but have not had much luck in getting through to them. There seems to be a bit of a hold up regarding the delivery of my order and I'm feeling a little frustrated at the lack of communication from the Alpha team.

Whilst I understand that there may have been some delays due to current world events, I feel that a lack of communication from a company, especially on items that have already been paid for, reflects poorly on their overall customer service experience.

Overall, I am hoping that Alpha will be able to rectify this issue soon and get my order to me as soon as possible. I will update my review once more information is received from the Alpha team. I hope that others have had better experiences with the company, but from my experience so far I can only say that I'm not overly impressed.

I recently had an experience with Alpha Lighting and Electrics, a popular online store in Australia that specializes in lighting and electrical supplies. Overall, my transaction with them was fairly smooth and efficient. However, there was a little bump in the road when I realized that I had ordered the wrong size product and needed to exchange it.

I immediately contacted their sales department through the contact form on their website, explaining my situation and requesting an exchange for the correct size. Unfortunately, I received no response from them, and I had to follow up several times with no avail. I was quite disappointed with the lack of communication from their end, and it created a bit of an inconvenience for me.

After some persistence, I was eventually able to get in touch with a representative who was willing to help me with my exchange. The process was smoother from there, but the initial lack of response was quite frustrating.

That being said, I do appreciate the quality of the products I received from Alpha. They have a wide range of lighting and electrical supplies available, and the items I received were of excellent quality. The prices were also reasonable, and I would definitely consider using them again in the future.

Overall, my experience with Alpha Lighting and Electrics was a bit of a mixed bag. While my initial request for an exchange was met with silence, I eventually did get the help I needed and was satisfied with the quality of the products themselves. It would have been nice to have a more timely and responsive communication with their sales team, but all in all, I would recommend them as a reliable source for lighting and electrical supplies.

When I first visited Alpha's website, I was a bit concerned about the flow of the pages. It seemed a little disjointed and unorganized to me, which left me feeling a little uneasy about shopping there. However, after exploring a bit further and digging into the products, I found some great deals and pricing that made me feel a lot better about my experience.

One downside I did notice was the delivery charge, which did seem a bit high. While the prices were good overall, the additional charges took away from that value and made the pricing just good enough. While I ultimately went ahead and made my purchase anyway, I can see how this might be a deal breaker for some customers.

Despite this issue, I did really appreciate the selection and quality of products available on the site. The range of lighting and electrical products is impressive, and I was able to find everything I needed for my project with ease. Additionally, the customer service team was very responsive and helpful when I had some questions about certain products.

Overall, while there were a few concerns that gave me pause, I would still recommend Alpha to anyone looking for good deals on high-quality electrical and lighting products. With a little extra attention to the site's flow and some work on the delivery charges, this site could be even better.