ALS TRANSFER’s earns a 1.8-star rating from 5 reviews, showing that the majority of customers are dissatisfied with their experience.
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Easy to use
So easy to use with low fees
Won’t allow me to update the new version
I have money still on this app. Funny how it’s been in maintenance for over a day now. Now telling me to update new version. Uh, I’ve tried a millions times and NOTHING! Help
Deceptive Fees, Zero Support
Don’t be fooled by the “Zero Admin Fee” when sending. If you click the red question mark, it reveals that there is a couple of service fees with different names that total 4% off the transaction. As a matter of fact, you’re charged 4% to load your wallet, 4% to send money and another 4% to withdraw money. It may not seem like a lot but these fees as up fast. On top of that, I submitted a support ticket over two weeks ago asking for clarification on the fees and it has gone unanswered. A friend has a ticket that’s been opened for over 3 weeks with no response. Simply put, avoid this app.
ALS TRANSFER Complaints 2
Stole my money and no response
Set up account back in April this year, seemed legit. Sucks now have all my information. But got my account linked, used it for couple transactions. Had $350-$450 in acct. Then couldn't log in any more when they said they were getting and update... then tried to log in page tries to load and nothing.. all apps got deleted from Apple and Google play.. contacted them through email support no reply... now guess what website no longer exists... scamming pieces of crap...
Claimed loss: 350-450$
Desired outcome: Would just want my money deposited into my bank account that you stole.
ALS Money Transfer
I signed up with ALS on May 3rd. I transferred an initial deposit on the 8th which completed on the 9th of May according to Emails. Once it was completed the system locked me out and would not send any 2FA verifications to my phone or email to allow me to login and transfer funds or withdraw funds. I gave it a few days then tried to contact via telephone, which their mailbox stated was full. I then tried via email to [protected]@alstransfer.com and [protected]@alstransfer.com which were all ignored. The company released a statement about locking people from their accounts due to some internal audit and packed up shop to scam all funds from customers. I simply want my money back and these guys arrested for fraud.
Desired outcome: Money returned
Is ALS TRANSFER Legit?
ALS TRANSFER earns a trustworthiness rating of 87%
Highly reliable. Use their services with confidence, yet trust but verify.
ALS TRANSFER has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Alstransfer.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Alstransfer.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
- The website belonging to ALS TRANSFER has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About ALS TRANSFER
The platform provides users with a seamless experience when transferring funds. Its online interface is user-friendly, ensuring that users can navigate through the various steps with ease. Customers can initiate transfers conveniently from their mobile devices or computers, and the funds can be delivered in as little as 24 hours. ALS TRANSFER currently supports transfers in a wide range of currencies, including USD, EURO, CAD, AUD, GBP, and many others.
ALS TRANSFER takes the security of transactions seriously. To guarantee safe transfer of funds, the platform employs the latest technology security measures, such as SSL encryption and multi-factor authentication. These measures ensure that customers' personal and financial information is protected from any unauthorized third-party access.
Aside from its online platform, ALS TRANSFER also prides itself in its exceptional customer support. The company's customer service team is always available to assist customers with any queries or concerns, whether via email, phone, or live chat. Furthermore, the platform offers a frequently asked questions (FAQ) section that provides detailed information on various topics such as how to send money, how long it takes to complete transfers, and other relevant issues.
In conclusion, ALS TRANSFER is a reliable and secure platform for international money transfers. With its user-friendly interface, competitive exchange rates, and exceptional customer service, it provides a seamless and hassle-free experience to users worldwide. Whether you're sending money to family or friends, paying vendors, or making business transactions, ALS TRANSFER is a trustworthy partner that you can count on.
Overview of ALS TRANSFER complaint handling
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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