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Altura Homes Complaints 2

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7:59 am EST
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Altura Homes This what I pay hoa dues for services needed.

I would give these people zero stars if possible. I have been going back and forth with them months via the HOA Gulf Professional Property Management, Inc a builder left dirt in the bar ditch before they took over and the management company refuses to address the issue. They act like they do not understand what a bar ditch is and I explained to them is is causing the water not flow down the bar ditch like is should, have explained to them it is has existing utilities in the bar ditch so it is a utility easement and this is part of their job duties to make sure things like this are working properly. They keep telling it is my responsibility and I told them it is not on my side of the property line and get this they asked me to send them a copy of my survey showing where the property lines are and get this this why I know they do not do site visits like they should the property lines are marked (STAKED) between my property and my neighbors! The issue could be corrected in about fifteen minutes.

This review is looking pretty epic! Nice!

Desired outcome: Correct the issue only takes about fifteen minutes

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5:36 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi, We commissioned Altura Homes to build our home and it was finished the first week of October 2011. Shortly after we closed on our home and just barely moved in for a couple of weeks, the home began showing cracks in many places: walls, corners, ceilings, above doors frames and ceiling nail popped out…. There were other problems such as many doors were...

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Is Altura Homes Legit?

Altura Homes earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Altura Homes to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Altura Homes is known for their high standards and safety. If you're thinking about dealing with Altura Homes, it's wise to check how they handle complaints.

Altura Homes has claimed the domain name for alturahomes.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Alturahomes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Alturahomes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • The website belonging to Altura Homes has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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Overview of Altura Homes complaint handling

Altura Homes reviews first appeared on Complaints Board on Mar 27, 2012. The latest review This what I pay hoa dues for services needed. was posted on Feb 7, 2023. Altura Homes has an average consumer rating of 1 stars from 2 reviews. Altura Homes has resolved 0 complaints.
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  1. Altura Homes Contacts

  2. Altura Homes phone numbers
    +1 (888) 972-1979
    +1 (888) 972-1979
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    Customer Service
    +1 (972) 416-7100
    +1 (972) 416-7100
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    Overhead Door
    +1 (972) 215-7675
    +1 (972) 215-7675
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    Trinity Hearth & Home
    +1 (972) 231-2860
    +1 (972) 231-2860
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    Enterprise Plumbing
    +1 (214) 221-1313
    +1 (214) 221-1313
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    Starnes Air
    +1 (972) 463-1455
    +1 (972) 463-1455
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    IES Electrical
    +1 (469) 647-2980
    +1 (469) 647-2980
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    IME
    More phone numbers
  3. Altura Homes address
    5763 S. State Hwy 205, Rockwall, Texas, 75032, United States
  4. Altura Homes social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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