Menu
For Business Write a review File a complaint
Alyaka Customer Service Phone, Email, Contacts

Alyaka
Reviews and Complaints

www.alyaka.com

Learn how the rating is calculated

3.0 3 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Alyaka Reviews 4

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Alyaka Top-Notch Customer Service and Eco-Friendly Packaging: My Experience with Alyaka

Been using this store for a couple of years now and I gotta say, I'm really diggin' it. The packaging is super compact and eco-friendly, which is a huge plus in my book. And let me tell ya, when I had an issue with an incomplete order, the customer service team was on it like white on rice. They got everything sorted out in no time and I was back to enjoying my goodies in a jiffy. Overall, I'm a big fan of Alyaka and I'll definitely be sticking around for the long haul.

Read full review of Alyaka
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Alyaka Top-Notch Natural Cosmetics: My Review of Alyaka Online Store

I've been using Alyaka for a while now and I gotta say, I'm pretty impressed. This ain't my first rodeo with natural cosmetics and I've tried a few different online stores, but Alyaka is definitely one of the best. They process orders real quick and get your goodies to you in no time. Like, seriously, it's usually less than a week from when I place my order to when it shows up at my door.

And let me tell you, the cosmetics they sell are top notch. I'm talking high quality stuff here. None of that cheap, chemical-filled junk you find at the drugstore. No sir, this is the real deal. And it's all natural, which is a big plus in my book. I mean, who wants to slather their face with a bunch of synthetic crap?

Anyway, I've tried a bunch of different products from Alyaka and they've all been great. The skincare stuff is especially good. I've got sensitive skin and I've had no issues with any of the products I've tried. They all feel really nice and luxurious on my skin and they actually work. Like, I've noticed a real difference in my skin since I started using some of their stuff.

So yeah, if you're into natural cosmetics and you're looking for a good online store, I'd definitely recommend giving Alyaka a try. They've got a great selection of products, the prices are reasonable, and the quality is top notch. Plus, they're super fast with shipping, which is always a plus.

Read full review of Alyaka
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Alyaka Terrible Experience with Alyaka: Delayed Shipping, Customs Issues, and Poor Customer Support

I had a pretty bad experience with Alyaka. I ordered my items and was told that they would be shipped within a week, but that didn't happen. I ended up waiting for two whole months before I finally received my order. To make matters worse, I had already paid the VAT and all the other fees when I placed my order, but my package was still held up by customs. I had to pay an additional ?10 in VAT just to get my items.

The worst part of it all was the customer support. They were really unhelpful and didn't communicate with me at all. They told me that I could get a refund if I sent them proof of payment, but then they stopped replying to my messages altogether. It was really frustrating and I wouldn't recommend this store to anyone.

Read full review of Alyaka
Hide full review

Alyaka Complaints 1

ComplaintsBoard
L
2:10 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Alyaka Not received my package, no reaction from customer care

I did not receive my package (not delivered, returned to sender). I wrote several messages to alyaka customer care but there´s no answer at all. I tried to call (phone number from Facebook site) but there´s only automatic voice message to reach Alyaka via e-mail. Nobody´s answearing in any way.

I understand this is not a problem of Alyaka but the carrier, however once the package was returned I have no other choice but to deal with the sender.

Claimed loss: The price for the lost package is 294,4 EUR

Desired outcome: I would love to get my package. If this is not possible, the refund is ok.

Read full review of Alyaka
Hide full review

Is Alyaka Legit?

Alyaka earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Alyaka to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Alyaka is known for their high standards and safety. If you're thinking about dealing with Alyaka, it's wise to check how they handle complaints.

Alyaka has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Alyaka.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Alyaka have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

About Alyaka

Alyaka is a premium online beauty retailer that offers a wide range of luxurious and high-quality skincare, makeup, haircare, and fragrance products. The company was founded in 2014 with the aim of providing customers with a curated selection of beauty products from around the world that are not easily available in traditional stores.

Alyaka's product range includes some of the most sought-after beauty brands, such as Tata Harper, Vintner's Daughter, May Lindstrom, and Kjaer Weis, among others. The company carefully selects each product based on its quality, effectiveness, and unique ingredients, ensuring that customers receive only the best products that are both safe and effective.

One of the key features of Alyaka is its commitment to sustainability and ethical practices. The company works with brands that use natural and organic ingredients, and that are committed to reducing their environmental impact. Alyaka also offers a range of vegan and cruelty-free products, making it a great choice for customers who are conscious about the products they use and the impact they have on the environment.

In addition to its impressive product range, Alyaka also offers exceptional customer service. The company's team of beauty experts is always on hand to provide advice and recommendations, ensuring that customers find the perfect products to suit their needs. Alyaka also offers free shipping on all orders over £40, as well as a range of other benefits, such as free samples with every order.

Overall, Alyaka is a fantastic choice for anyone looking for high-quality, luxurious beauty products that are both effective and ethical. With its impressive product range, commitment to sustainability, and exceptional customer service, Alyaka is quickly becoming one of the leading online beauty retailers in the UK and beyond.

Overview of Alyaka complaint handling

Alyaka reviews first appeared on Complaints Board on Jun 11, 2023. The latest review Not received my package, no reaction from customer care was posted on Nov 20, 2023. Alyaka has an average consumer rating of 1 stars from 4 reviews. Alyaka has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.2
1504 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Alyaka Contacts

  2. Alyaka emails
  3. Alyaka social media
  4. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  5. View all Alyaka contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.