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Amazing Gates of America
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Amazing Gates of America Complaints 1

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8:53 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Amazing Gates of America bad product and service

We were in need of a fence for our pool. After some searching we ordered some fence panels, gates and parts for installation. Despite the insane shipping charges, we ordered the panels as we were assured of complete customer satisfaction. The panels arrived with no damage to the exterior boxes but once we unpacked the crate, two of the interior panels which were not exposed to the outside of the box had badly bent rods which rendered the panels unusable. The panels cost $280 each. Contacting the company, I was assured that customer service would be informed and someone would contact me back immediately. No customer service. Several days later, I contacted them again, and was informed that they will get right on it and again, several days later, nothing. The last attempt yielded the same result. I was courteous and polite and needed to get replacements to finish the fence. There was not one question asked to me by the company. Not one phone call did they attempt to make. There was not one e-mail sent to me to check whether I was being looked after or to inquire to condition of product or possible shipping claims. In short, once they had the money, they moved on to the next customer. Be warned, their wrought iron fences are actually hollow, lightweight, tubular junk that bends if the wind is too strong and there is no help available when they ship you remnants from their factory.

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Overview of Amazing Gates of America complaint handling

Amazing Gates of America reviews first appeared on Complaints Board on Sep 12, 2013. The latest review bad product and service was posted on Sep 12, 2013. The latest complaint bad product and service was resolved on Sep 12, 2013. Amazing Gates of America has an average consumer rating of 5 stars from 1 reviews. Amazing Gates of America has resolved 1 complaints.
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  1. Amazing Gates of America Contacts

  2. Amazing Gates of America phone numbers
    +1 (800) 234-3952
    +1 (800) 234-3952
    Click up if you have successfully reached Amazing Gates of America by calling +1 (800) 234-3952 phone number 0 0 users reported that they have successfully reached Amazing Gates of America by calling +1 (800) 234-3952 phone number Click down if you have unsuccessfully reached Amazing Gates of America by calling +1 (800) 234-3952 phone number 0 0 users reported that they have UNsuccessfully reached Amazing Gates of America by calling +1 (800) 234-3952 phone number
    +1 (877) 313-8901
    +1 (877) 313-8901
    Click up if you have successfully reached Amazing Gates of America by calling +1 (877) 313-8901 phone number 0 0 users reported that they have successfully reached Amazing Gates of America by calling +1 (877) 313-8901 phone number Click down if you have unsuccessfully reached Amazing Gates of America by calling +1 (877) 313-8901 phone number 0 0 users reported that they have UNsuccessfully reached Amazing Gates of America by calling +1 (877) 313-8901 phone number
  3. Amazing Gates of America emails
  4. Amazing Gates of America address
    8617 Paseo Alameda NE, Albuquerque, New Mexico, 87113, United States
  5. Amazing Gates of America social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
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