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American Closeouts Center
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American Closeouts Center Complaints 1

ComplaintsBoard
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8:26 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

American Closeouts Center money

I paid $3, 180.00 for 157 pair of shoes and sneakers combination from Etan Raz and Melissa both discussed our order and confirmed that we would be purchasing NEW items.. The items where new shoes and sneakers from Macy's overstock they are current stock that have not sold during the current season to which they purchase and resell.
The shipment arrived on Monday, June 24, 2013. 103 pairs of damages, used, worn shoes with no sneakers and short we paid for 157 pairs of new shoes and sneakers.

My daughter immediately called and spoke with Melissa who stated that we probably received the wrong shipment and will correct it by noon today, June 24, 2013.

My daughter informed her that she will pack them in the car and bring them to their office for a full refund she said that they don't usually do refunds, and the manager is not in the office today.

She did not return my daughters call at noon she called again at about 3:18pm and spoke with Camiella whom stated Melissa "was very busy attending to an oversea purchase". My daughter left a detailed message for Etan (Tony) with Camiella. My daughter received an email from Meilissa detailing why we will not get a refund but offered credit for future orders.

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butterflyslove
Miami, US
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Jul 24, 2013 5:47 pm EDT

Hi, I am so sorry to hear about that. I buy directly from Macy's myself, they sold you store returns and not store stock. I would complain to them until I was blue in the face. If you are interested in getting items directly from Macy's, shipped from the Macy's Logistical Center in Tampa. Send me an email pamelashosten@yahoo.com

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Overview of American Closeouts Center complaint handling

American Closeouts Center reviews first appeared on Complaints Board on Jul 24, 2013. The latest review money was posted on Jul 24, 2013. The latest complaint money was resolved on Jul 24, 2013. American Closeouts Center has an average consumer rating of 5 stars from 1 reviews. American Closeouts Center has resolved 1 complaints.
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  1. American Closeouts Center Contacts

  2. American Closeouts Center phone numbers
    954-964-3064
    954-964-3064
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    +1 (800) 593-8595
    +1 (800) 593-8595
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  3. American Closeouts Center address
    2673 South Park Lane, Pembroke Park, Florida, 33009, United States
  4. American Closeouts Center social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
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