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First, the online ratings of this company are FRAUDULENT, meaning, they paid for them. But lets get started:
I switched to them in June. Roof and exterior got inspected by a contractor, who was nice, but I told him; "see anything you don't like, come tell me". He was here 10 minutes and then gone. Translated: he saw nothing wrong.
AFI owes me a 'double payment' wrongfully made by my lender to them. I have asked them to refund me, not two months out, no refund. My agent e-mailed me last night stating there was a problem with my roof. I don't go up there but I can see '3' of '4' sides of it from the ground. As of last week, I saw no issues up there. But now as I wanted that refund, the roof suddenly has issues? Yeah. Right. They are such predictably BAD LIARS that now they will try to cancel the policy because they cannot follow instructions on how to reimburse me the wrongful payment made by my CRIMINAL lender to them.
I saw this coming but thought; "no company is this SCUMMY" I was wrong.
Recommendation: BEAT YOURSELF IN THE FACE WITH A LARGE HAMMER BEFORE ALLOWING THESE GUYS TO RIP YOU OFF AND GASLIGHT YOU!
I'm really sorry to hear about your frustrating experience with American Family Insurance Group. It sounds like you're dealing with more drama than a daytime soap opera!
The whole roof inspection situation sounds shady, especially when the contractor was in and out faster than you can say "insurance fraud." It’s like they pulled a disappearing act just to pop up with issues when you requested your refund. A refund shouldn't come with strings attached or sudden surprises about your roof.
Your patience with them is admirable, but it’s clear they’re testing it. Hopefully, they stop with the theatrics and sort out your refund soon. In the meantime, at least your sense of humor is holding up better than their customer service!
Stay strong, and may your dealings with them improve — or at least provide some entertaining stories to tell later.
Thank you for your kind words of understanding. In today's world, particularly in THIS country more than others, there is NO REGULATORY ANYTHING. Specifically, as my mortgage servicer, Newrez/Shellpoint is totally a combination of 'chinese water torture' mixed with 'penis plesmography' and puts me in an unusual situation (look at their reviews on TrustPilot and BBB) they 'feed' off of garbage like this insurance coprse-pany likes to dish out to customers. They'd LOVE to have an excuse to FPI me as they incessantly have threatened since they took over the mortgage from Caliber Home Loans, who was meticulously 'on it' with regard to minding the proverbial store. IF this group of circle jerker's decides to issue a 'cancellation' notice to me, I'll simply sue them for FRAUD because technically, I shouldn't have to beg them for the refund they either should send back to the criminal mortgage company's ESCROW group who purposely sent it to spite me. I warned the insurance company before I took out their policy on my home, that this garbage with Newrez/Shellpoint/ShaftPoint was 'real' and I explained to them that they needed to be aware of it. I left Snake Farm whom I had 'loved' years ago because I had an exemplary agent named Don Lerche in Eagan, Minnesota where I lived, who, across the street from where I worked, I could just drop in on him and he'd tell me to pull up a chair and he'd see how he could maybe help me save money with them. He 'died' and left the business to his secretary who, more than metaphorically, ran it into the ground. They are another open aire INSANE ASYLUM too, but as much as I fear I'm 'right' about the current status of America, it's clear that this country is actually 'imploding' on itself...and the reason is the ridiculous levels of 'corruption' in all levels of the government here. They don't work for us, they work for the Israeli lobby and the M.I.C. I mention this because 'that' is the root of this evil. These companies know that there's no cop on the block to rope their illegal behavior in. So, their scumball management who collects exhorbitant bonuses for butt rape of the customers, get away with this merde and they are impervious to harm...right up until they run into a hungry and starving attorney/law firm who would love to nab a few million dollars, because they, not unlike the unethical and criminal mortgage lenders and insurance companies, are in it for the money and only the money. It's like if you've ever seen a video of a wounded shark in a tank with other sharks, ultimately HE or SHE will eat their own entrails in a blood lust frenzy. Am Fam is not too far off from that, sadly.
In the aggregate, I'm pretty steely because I've testified before Senate Subcommittee's as a 'whistle blower' and flushed not one, but '2' major corporations down the toilet for FRAUD, with Janet Reno signing my subpoena's on a 55.7 million dollar 'QUI TAM' lawsuit brought against another scumball company, MICRON computers (who was given to a bottom feeder, along with 89 million dollars, to Gores Technologies just to get the liability off their hands as Unkle Skummy was really now with 'criminal' evidence of their destruction of evidence. Did I get anything out of it? Not monetarily, no. But I did get the satisfaction of seeing them 'go away' just like General Instruments 'went away' because I recommended to G.A.O. to KILL more than 125 million dollars in contracts to the Navy because of FRAUD.
All in all, companies like this would be well advised NOT to do battle with me. I never take hostages.
Given all that I have said, it's both 'tragic' and 'sad' that America is in collapse. It's that way because the lackadaisical and [censored] public is so bereft of two things: 1.) Intestinal Fortitude 2.) a moral compass.
These two reasons are why this nation will fail. Over the seven decades I've been on this earth, as a history buff, I see 'ROME' writ large over the future of what could have been one hell of a country if not for the greed, avarice, and mendacity at work from a tiny caste of scum here who had the audacity to clap like trained seals for a WAR CRIMINAL just days ago, giving the mass murdering genocidal monster no less than 58 standing ovations. Sign of the times? Sure it is. Rome fell exactly like this.
Anyway thank you for your nice words. I do appreciate them. I won't blink with these fools who think I am
likely to be an easy mark for them. I'll likely end up crossing them off the list as '3rd company' shuttered out of nothing more than their senseless and quite banal and wrongful behavior.
best wishes,
These people 'censored' my post. ever hear of Voltaire?
He said: "To learn who rules over you, simply find out who you are not allowed to criticize"
they will censor this too. because they're the same tribe. The Thirteenth Tribe
best,