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Anthracite Leasing Customer Service Phone, Email, Contacts

Anthracite Leasing
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5.0 2 Complaints
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Anthracite Leasing Complaints 2

ComplaintsBoard
C
3:47 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Anthracite Leasing automobile lease

Anthracite Leasing Company is licensed by the State of Florida Department of Financial Regulation to engage in Automobile Leasing, whose main focus is to lease expensive/exotic cars, whereby when Lessee returns vehicle, Lessor then obtains artificially inflated "wear & tear" repair estimates and then extorts and blackmails the Lessee for money once the lease concludes.

In 2014, I was steered to Anthracite Leasing by Maserati of Fort Lauderdale and entered into a 48-month lease for a 2014 Maserati Gran Turismo.

During the term of the lease, I spent almost $13, 000.00 in servicing the vehicle with Maserati of Fort Lauderdale, even though the vehicle came with a bumper-to-bumper warranty for the entire lease. These bills were solely for "maintaining" the vehicle and were NOT for repairs.

Upon returning the vehicle at lease end, Anthracite in conjunction with Maserati of Fort Lauderdale, provided an artificially inflated estimate, where at they looked for anything and everything to charge me to bring the vehicle back to "brand new condition". In this case they presented me with a Bill for over $18, 000.00, for a vehicle that was below the allotted mileage allowance. Based on The Kelly Blue Book, this service bill represented over 43% of the total value of the car.

The lease allows for "normal wear and tear" but because this is basically "subjective" they can claim basically anything and shake down consumers when they return their vehicle. This is a systemic problem, which occurs with every lease return vehicle from Anthracite and has been going on for over a decade.

In the lease it also includes a clause, which allows Anthracite to "claim" an exorbitant amount of service repairs that is owed to fix the vehicle WITHOUT having to ever actually spend the money to fix the car! (They demand and threaten that you have to pay this amount, when they themselves never even make the repairs they claim are necessary)

Below is the clause:

"The EXCESS WEAR CHARGE will be equal to the actual or estimated costs of repair, or the estimated loss in its value, because of any excessive wear (even if we do not repair the Vehicle). "

This is a masterful scam that preys on rich people who when threatened and served with a lawsuit pay the artificially inflated amount they claim is owed immediately to avoid being sued.

The owner Mr. Steven Freibus is defrauding consumers into paying him money that he isn't owed at the end of every lease in which he is NOT spending to fix any vehicles.

Anthracite's thievery of fraud and deception, in taking advantage of unsuspecting consumers, can be seen throughout the Internet with complaints by people who have been extorted by Steven Freibus.

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Update by Carolina Carmen
Jun 09, 2020 1:42 pm EDT

“The author of this post retracts its content in full after resolving this matter with the company, in part, by us paying amounts due to Anthracite under settlement.  All issues have been resolved amicably and we no longer believe Anthracite acted inappropriately.” 

Resolved

This matter has been amicably resolves by both parties. Thank you.

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ComplaintsBoard
F
10:30 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Anthracite Leasing liar! liar!

The owner of this company sold me a car under false pretenses, lied about everything from beginning to end. Nothing but a lying, deceitful, dishonest man. The owners name is steven feibus. Beware! There are others out there with similar complaints

Read full review of Anthracite Leasing
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Is Anthracite Leasing Legit?

Anthracite Leasing earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Anthracite Leasing stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Anthracite Leasing's reputation as a trustworthy leader in their field. Customers can rely on Anthracite Leasing's services, assured they're dealing with a highly reputable and fully legitimate company.

Anthracite Leasing resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Anthraciteleasing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Anthraciteleasing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Anthraciteleasing.com you are considering visiting, which is associated with Anthracite Leasing, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Anthraciteleasing.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Anthracite Leasing.

However ComplaintsBoard has detected that:

  • Anthraciteleasing.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The anthraciteleasing.com may offer a niche product or service that is only of interest to a smaller audience.

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Overview of Anthracite Leasing complaint handling

Anthracite Leasing reviews first appeared on Complaints Board on Jun 21, 2013. The latest review automobile lease was posted on May 1, 2019. The latest complaint automobile lease was resolved on May 01, 2019. Anthracite Leasing has an average consumer rating of 5 stars from 2 reviews. Anthracite Leasing has resolved 2 complaints.
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  1. Anthracite Leasing Contacts

  2. Anthracite Leasing phone numbers
    +1 (954) 946-4201
    +1 (954) 946-4201
    Click up if you have successfully reached Anthracite Leasing by calling +1 (954) 946-4201 phone number 0 0 users reported that they have successfully reached Anthracite Leasing by calling +1 (954) 946-4201 phone number Click down if you have unsuccessfully reached Anthracite Leasing by calling +1 (954) 946-4201 phone number 0 0 users reported that they have UNsuccessfully reached Anthracite Leasing by calling +1 (954) 946-4201 phone number
  3. Anthracite Leasing emails
  4. Anthracite Leasing address
    3640-B3 N. Federal Highway № 614, Pompano Beach, Florida, 33064, United States
  5. Anthracite Leasing social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Anthracite Leasing contacts

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