APM Buses review: Poor service and communication

I booked this bus from george at western cape to mthatha eastern cape, even on the ticket the destination was written there mthatha but all of a sudden, we were left at east london to catch a taxi as they told us they can go to mthatha because there were few people going there. We had to pay more for the taxi because we were also charged for luggage. This is a dumb stupid bus and I would advise people to not use it. It is not reliable.