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Aramark Uniform Services Profile

Aramark Uniform Services

www.aramark.com

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1.8

Overall customer rating from reviews and complaints

Aramark Uniform Services earns a 1.8-star rating from 0 reviews and 89 complaints, showing that the majority of clients are dissatisfied with uniform and service quality.

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Aramark Uniform Services Complaints Page 5 of 5

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2:39 pm UTC
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Aramark Uniform Services Harrased by Ana Ruiz

I worked at the Q Center for Aramark as a custodial worker for 16 years. Until a new manager took the place of our old manager this year. Her name is Ana Ruiz. She never liked me, from the beginning, so the minute she became my boss, she harrased me infront of everyone. I told this to the human resources there, Barbara, she didn’t blink once and didn’t care.
They treat several other employees horribly there and no one listens.
I had no choice but to quit. Daily I was being harrased & belittled by Ana Ruiz, she is a horrible person and Aramark did nothing. How can they allow a manager to act this way? It is un-professional. It was literally like being in grade school and being bullied. She is not professional at all!
I hope something is done. Thank you for listening.

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Benjamin. F
Philadelphia, US
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Jul 28, 2022 12:31 am UTC

I am being harassed and bullied at my job by my Director and my Custodial Director here at U Penn. I have reached out on two different occasions to my General Manager on campus who refuses to care or do anything about the situation since April 2022. When I brought it up to him for the 2nd and last time, he told me that I don't have the right skin for the job and that this probably wasn't the right place for me. Unbelievable. Aramark makes you watch all these videos on how good and caring their company is but the minute you start getting harassed, leadership will dismiss all your concerns, and the HR department will drag their feet. I reached out to HR on June 30th. No one called me back. Then I reached out to HR again on July 15th after my vindictive Director took my incentive bonus which I worked very hard for. I have provided evidence of harassment and work place bullying, yet a month later, still nothing has been resolved. With no uncertainty of my job, I had an abortion on July 15th & lost my child through all of this. I am not eating or sleeping. My anxiety is through the roof. No one cares. I refuse to quit and give them what they want. I need help

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coreese
US
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May 04, 2014 8:45 am UTC
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yes i go through the same thing i have reported my harassment and nothing gets done a verbal warning and then things just get worse ARAMARK DOES NOT CARE ABOUT THEIR EMPLOYEES JUST THEIR MONEY AND PRODUCTION

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12:24 pm UTC
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Invoices from this company are always fluctuating from original pricing set forth. Specially being a national account the invoice should be straight forward and clear. After speaking with a manager he agreed and said it would be corrected first week goes by and its ok. Second week comes around and back on the same boat. Phone calls are very time consuming...

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5:37 pm UTC
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Aramark Uniform Services raw sewage under the courtyard cafe

i was the maintenence supervisor at the mckinley chalets for 2 years, i left this position for many reasons, inept management the general manager is from new zealand and got his job the same way he got his u.s. citizenship, married into it, i watched this guy ruin a beautiful property in the alaska tundra in less than 6 months, when i say ruin i mean trainwreck, for starters the property has over 600 rooms because of "budget" issues the waste water treatment plant is always last on the list for any repairs or upgrades, so the plant has not worked properly in about 10 years, aramark learned to pay the fine instead of fixing an enviromental issue for the last 8 years, as well as leaving untreated sewage under 2 dining establishments, over 10 inches deep being contained within in the foundation, basically both buildings are acting as sewage holding tanks, since the temperature drops to 40 below the sewage freezes solid and is left until the next spring season, and since it is so disgusting when it thaws out nobody will go clean it up, i personally had to fire 2 people for not cleaning it up, i was dissmissed for insubordinaton because i couldnt get any help to clean up the mess, or support from upper management because it would show the lack of intelligence it takes to run a hotel, and cut into aramarks bottom line for the shareholders, so in closing i ask that anybody that went to the aramark property in [protected], please complain about the smell of sewage you experienced in the courtyard cafe and cabin nite

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9:59 pm UTC
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Aramark Uniform Services harassment

I work for Aramark in Milwaukee Wi, and we have made complaints to corporate about harassment by the chef. We talked to the manager so many times that we are tired. He talks really mean to us, he acuse workers of using drugs when they dont do drugs, he call us stupid, he talk badly about a workers sexual orientation. He intimidate us by saying if with dont do what he say we are going to get fired. It is to much already, we dont know what to do. The manager says that he cant do anything because his hands are tided and he is waiting on corporate.

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coreese
US
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May 04, 2014 8:33 am UTC
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the women there have stole my production papers forged my initials put my garments in the wrong spot moved my time card give me dirty looks spread rumors about me and literally bump into me and watch my every move i constantly watching myself and personal items and currently take medication for my stress and anxiety i have reported it to my supervisor union rep and plant mgmt and NOTHING gets done about it i i have seen them do this before to others and again nothing was done about it nothing

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coreese
US
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May 04, 2014 8:26 am UTC
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I work at aramark and I get harassed by the employees and nothing gets done about it nothing they don't get written up just verbally told which makes it worse all that matters is putting out production it as though they support bulling/harassment it is a shame that people have to go to work and put up with this mess just to be able to provide an honest living for themselves and families

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1:17 pm UTC
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Aramark Uniform Services what a ripoff they are

I was just this weekend at the Wango Tango Concert in Irvine California and the company Aramark that runs the concession stands. What a rip-off they are.. I remember last year when Centerplate ran the place, they were very generous with their portions of food, etc.
We go this weekend to a concert and order Chicken Fingers.. Ok, for $8.50 you get 2 CHICKEN FINGERS and a handful of FRIES.. Can you believe that..
You can see the the windows how dirty the stand was. The poeple running it were very nice and apologentic about the situatoin but were forced to follow the rules..

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opiyo
Montreal, CA
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Jan 12, 2010 10:25 pm UTC

me too...

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CommonSense
Mount Airy, US
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May 11, 2009 1:57 pm UTC

How many people go to an event and remember who ran the concessions the year before?
Most likely no one unless they work for or have a vested interest in the business.
Sorry, not buying it.

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10:03 pm UTC
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Aramark Uniform Services running business into the ground

I just wanted to point out how Aramark ran a perfectly good gas station and RV park into the ground. The Chevron in Healy is the only place for public showers and laundry within fifty miles. Aramark never fixed anything, price gouged local patrons, and promptly ran off any and all busniess they could to post a loss to get out of a contract. There is a reason the gas was $5.69 a gallon when the nearest competitor a mile away was $4.99. As of today, $4.21 here and $2.99 a mile north. Good busniess! Have a $7 bag of cheetos and wash it down with $6 Odwalla. I now see why everyone hates them! By the way, I am an ex employee who got to see their selective random drug tests, firing people to save bonuses, managers stealing the company blind, and a management that is so grossly inept I am almost ashamed to list them on my resume.

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willpond
Seattle, US
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Dec 16, 2009 5:48 pm UTC

one of the best thing about aramark is that they boasted 12.8billion in earnings, , , , but never have given anything back to alaska, to bad that other companies are in bed with them

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esse
US
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Aug 25, 2009 8:22 pm UTC

I witnessed their fantastic service in the Glacier Bay Lodge.
When I reported there were fleas in my bed, they told me I was mistaken since fleas are not native to Alaska.

Doh! I know a flea when I see it, and I didn't pay the premium price I was paying to get a bed infested with fleas.

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12:00 am UTC
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Aramark Uniform Services disgusting service!

I have personally watched Aramark employees that work in the kitchen of schools, dropping food and picking it back up and not even cleaning it and serving it. I have witnessed milk being returned half empty, and put into other containers and resold. I have witnessed workers sneezing on hamburgers before wrapping them for sale. I have even watched as a bug crawled on a piece of food and was squashed and the food still served. Aramark is disgusting. They should be fined and put out of business. There are so many complaints about this company.

They are gross.

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Hurt (Basking Ridge, NJ)
US
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Jul 23, 2009 8:51 am UTC

I work at one of the companies under the United Health Group -- Ingenix (in Basking Ridge, NJ). The Kitchen / Cafeteria is managed by the Aramark company. The Manager that runs the cafeteria is really RACIST. I feel so helpless! Who can I complain about something like this? When my other "white" coworker go in the cafeteria they get charged LESS than what we do plus they get a smile! This lady always looks down at us and always FROWNING at us. I don't care if she smiles or not -- that's her business. But when she starts charging me for MILK (for coffee) where it's FREE for the others, I take an issue with that !

Unfortunately, we have NO ONE in this company who can take complaints for things like this. And if the Manager of the Caferia is teaching the decriminative acts to her other employees -- we get the same treatment from other employees from this cafe. I'd always HEARD about racisim but now unfortunately, I'm starting understand it very well.

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12:00 am UTC
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Aramark Uniform Services rip off service

Service giant aramark, and william penn aware of dangers but ignoring them due to cost.

I was recently forced to resign my duties as the maintenance manager at the william penn school district, employed by aramark services because I pointed out many faults in the schools that were a danger to the children as well as workers. I have written many letters to dana bedden, the superintendent, as well as joe otto, the ceo, and dr greenfield, the asst ceo, but all have gone unanswered. I have written letters to the school board, but they have simply stated that they will check into the situation, but I feel that many of these items should not be delayed.

Workers are forced to work out of a quarry street location that was flooded by hurricane floyd years ago, and again as recently as a few weeks ago, with mold still obvious on the walls, as well as electrical wires hanging, floors missing, pigeons making a nest on three floors, and pipes broken. Former mayor of darby, paula brown has helped me with information, and she is well aware that this location should not be used as mold spores can kill. Any and all equipment, supplies and anything else should be checked for contamination, which in turn may contaminate schools as they are brought into each.

Many of the eleven schools are in horrific condition, but the school district simply states that they are in a deficit, and cannot do anything about it now. Cosmetics may be one thing, but safety issues are an entire different ballgame, and parents should be made aware.

Many of the building alarms are not connected to the alarm company, so a serious problem might not be detected and dispatched to the proper authorities until it is too late.

Recently I learned that many of the sprinkler systems might be disconnected as well, causing much concern if a child is trapped in a classroom or another area. From my experience at the school district, I wondered why many of the escape doors were chained shut, or why many of the schools, especially east lansdowne on the second floor have no lock down capabilities with their classrooms. Should an attack, or a predator enter the building, or other disaster break out, these children would not be able to be locked down into their classrooms. Again, the school district said it was broke.

I also found that workers with criminal backgrounds were hired, even though the school district and aramark knew about the background. Many of the schools have old camera systems, but usually the system is useless because no one feels like changing the vcr tape every day. The new playground set at bell avenue cost in the range of $13,000, but instead of paying the company $5000 to make sure it is built safe and the correct way, the district is having their own men build this, which brings up an insurance and liability issue.

Last year bell avenue had its entire second floor asbestos tiles removed, but never bothered to have the first floor asbestos tiles removed. Msds sheets in most of these buildings do not exist, and as recently as a few months ago one janitor was rushed to the emergency room because he mixed bleach and another cleaning agent together. Bleach is not supposed to be in these schools, and aramark collected approximately 50 bottles.

I was told by my aramark supervisor to place after hour calls from the alarm company on test for the night, so that a maintenance man did not have to go in and be paid an automatic three hours of overtime. Whether it was high freezer temperatures, or building alarms, they went onto test. At one time the alarm company called the mechanics directly, but aramark changed that and made them call the supervisor because of cost issues.

There are no records or any recovery of r-12, r-22, or any other type of refrigerant, yet william penn buys it. Where is this refrigerant going, and why isn’t it being recovered per the refrigerant recovery act.

The fire captain asked to have all schools furnished with lock boxes in case of emergency, but that also falls under the category of, “we’re broke.”

The elevator inspector told us last year to have the pipes and metal beneath the colwyn school elevator painted and cleaned, but as of last month, when the pit flooded over, it was not done yet. At bell avenue, two or three times during this past year a ballast caught on fire in the classroom, and the last time the fire chief said that all ballast had to be replaced by a qualified and licensed electrician. That never took place either.

Parents need to be aware of the dangers their children face everyday at the william penn school district, as well as having aramark run the maintenance department. There are many complaints about the service company aramark on the internet, and I have included a few.

http://www.kenyon.edu/x29606.xml
/url removed/
http://www.afscme.org/publications/2595.cfm
http://www.talkleft.com/story/2003/11/07/654/78214
/url removed/
/url removed/
http://findarticles.com/p/articles/mi_m3190/is_22_35/ai_75321054
http://carolinaweek.org/html/scripts/SPRING2005/050427/aramark.php
http://www.cmcstudents.com/classic/aramark_employees.html
http://www.cmcstudents.com/classic/aramark/facts.html
http://mit.edu/thistle/www/v9/9.11/5aramark.html
http://www.jacksonville.com/tu-online/stories/053107/met_173837431.shtml
http://www.privateci.org/rap_aramark.html
http://findarticles.com/p/articles/mi_m3190/is_9_38/ai_113938712
http://www.ourtrent.com/news/archives/2006/03/aramark_labour.shtml
http://www.stp.uh.edu/vol63/25/OpEd3/2593097/2593097.html
http://www.joeycoleman.ca/archives/2005_03.html
http://www-tech.mit.edu/V117/N13/federspiel.13c.html
http://en.wikipedia.org/wiki/ARAMARK
http://quakerifcl.org/legislativenews.htm
http://www.privateci.org/rap_aramark.html
http://www.newyorker.com/archive/2006/08/28/060828ta_talk_surowiecki
http://www-tech.mit.edu/V115/N56/cook.56n.html

These situations need to be rectified before a child is injured or worse, but the school district doesn’t seem to want to do anything about it. The ceo is 2-3 years away from retirement and the superintendent has applied for three other school districts in the past year. The board says it will stick with him, but none of this is going to help a child from being seriously injured.

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Micah Martinez
Clinton, US
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Jul 22, 2023 8:22 am UTC
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I am a door dasher.

On July 11 in East Moline Illinois. I delivered a Panera order to Aramark at the John Denver World Headquarters. It was three very large and full Catering bags.

No tip at all.

This is easily the worst order I've ever had in my over 4000 order experience.

I gave feedback to Aramark and have been ignored.

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CAG66
US
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Jan 23, 2020 1:44 am UTC
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I observed a driver texting and driving. Truck number 22071. I don't know how many lives we have to lose to get these young people to realize this is a serious matter.

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Erika Anderson
Austin, US
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Aug 20, 2018 6:49 pm UTC

Today may 16, 2018 I was driving on the services road of I-35 Stemmons fwy at this time Aramark company 18 wheeler exited of the freeway and blew at me and crossed over three lanes of traffic while doing that he continued to blow at me. number 27461L. License number #11B417

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Mad Employee___
Dallas, US
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Aug 18, 2016 7:55 am UTC

I worked for aramark and ive never recieved not ONE paycheck from them. They said the first paycheck was going to be a papercheck and it wasnt the second check wasnt deposited into the account i put in as my direct deposit . NEVER in my life have i had to deal with money issues with ANY company ive worked for til Aramark in Arlington, Tx.

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Timj2207
Washington, US
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Apr 08, 2016 3:19 am UTC

Simply put...the employees at Albany State University are underpaid and overworked and we're all about to walk out.

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andyswife
Bay City, US
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Nov 08, 2014 10:24 pm UTC

You guys cook and provide food services to the prison system here in michigan. I understand they are in prison so I don't expectyou to serve new York strips or anything. But I do expect you to cook the food you do give them all the way and not be serving raw undercooked food. This is unacceptable and very gross. It can cause major health problems. How would you like it if it were you or your loved ones having to eat this kind of food? You guys should ashamed of your self's! ! Signed by not a happy prison wife. .

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unknown man
Washington, US
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Oct 22, 2014 6:20 pm UTC

At the towers cafe inside wayne state university last nite there where worms in my Basa fish... thats very nasty... i feel sick now.

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Reviewer90883
Stone Mountain, US
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Sep 23, 2015 8:16 am UTC

I have been with Aramark for a year now. But when I first started I was not fully trained. And I was disrespected throughout my time working there. The management is very poor . And they dont do anything about what is going on if you have a situation going on . I feel like you are a science lab experience they stand over you and harass you about if your working or not . But as an employee at other jobs for million dollar companies I never had to deal with that in my life. And the managers discuss everyones business on the main floor for everyone to hear. I feel like thats so disrespectful. The company doesn't appreciate their employees. We work so hard for barely over minimum wage and we get treated do wrong. Its already fast food and we have to move very fast. But I am tired of the company they act like they have high expectations but i feel like they need new managers at the Georgia gwinnett college campus. You would think its Chickfila it shouldn't be like that . But it is. And alot of workers have quit because of how management treats us. People are afraid to complain but i am complaining and speaking for everyone as a whole. Employees get cursed out, are discriminated against. They dont give you your break on time. I asked for another uniform its been months. Its just so unprofessional. Customers see how managers treat us . Even if they feel their above us doesn't mean we should be treated so poorly. This is why I am deciding to leave the company. And whoever reads this is a heads up. Not only my experience but my co workers talk to me about some of the same issues. But they just dont want to voice there opinion.

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robing
Houston, US
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Jan 07, 2011 11:38 pm UTC

@Angel - I have worked for Aramark in Houston Texas... I was not their employee, but Aramark paid our church to provide volunteers to run their concessions... the money went to the youth group at the church... so even though i was not technically an Aramark employee, i did work for them. i saw deplorable conditions... we had to work in standing water some days (with electrical appliances plugged in that we were using that were in the water as well)... and this is just one example... Aramark brings in, on a daily basis... people off the street.. .they feed them when they enter and pay them minimum wage (maybe)... no type of background checks... and on and on... mold contamination... when we complained... we were told to use the food and/or food equipment ANYWAY... I have NO respect for this company... especially considering their upcharge on their concessions... if our church volunteers dropped a cup on the ground and forgot to place it in "waste"... Aramark would deduct the FULL PRICE of the drink out of our payment (oh, and by the way... we made ONLY a percentage of the sales... REGARDLESS of the amount of employees it took to run a concession stand and the hours required to be there). on most days... we averaged about $2.00 an hour per employee... WHAT a DEAL for Aramark! I think using people this way is despicable. i would LOVE for the world to know the truth. Thank you, Robin

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wILL.SONGS
Chesapeake, US
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Jan 28, 2010 9:45 pm UTC

People have nothing to do online but lie and try to destr0y others, grow up. You got fired so just accept and move on.
WB

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Aramark Uniform Services Category
Aramark Uniform Services is ranked 1 among 63 companies in the Cleaning Services / Laundry category