You've Got Maids
Reviews and Complaints

Consistent and friendly. Michelle is responsive and happy to help! Highly recommend!

Reliable service! House is thoroughly cleaned each time! Staff is friendly. I love how they make my daughter’s bed with her stuffed animals.

We have been using YGM for over a year now and they never disappoint! Very professional, timely, and always do a great job cleaning my house.

You've got maids does impeccable work-a fair bid with clear expectations. They notify you when they are on their way and leave a sparkling house in their wake. I am grateful!

Excellent job once again by the team at You've Got Maids, St. Peters! They are always courteous, thorough and complete the job without any issues. I am extremely pleased with this company.

The team that came this week were absolutely amazing! The house cleaners were very thorough and did an expert job in the master bedroom. We really appreciate the teams of personnel whom assist with the care of our home.

They did an AMAZING job for us today. They were wonderful about spacing and working with us and our comfort level. We love the text letting us know they were on their way. They were friendly and our home looks outstanding. Highly recommend.

We used You’ve Got Maids to do a deep cleaning. The team was punctual, efficient and very friendly. I admire their work ethic and the results prove it. I think this company does a good job training their staff. Now if only I could keep my house this clean!

I have been a customer since January and with each cleaning I am thankful I found a service with such awesome people working for them. Andrew and his team were the latest cleaning team and they were personable, helpful and did a great job cleaning. Thanks YGM!

The ladies that came out to clean my home have the upmost professionalism of a cleaning company I've ever had. They were very thorough and you can tell they love their jobs. Making customers happy, was their ultimate goal. The ladies cleaned my home and did the most wonderful job. I cannot say enough positive things at the professionalism, kindness and positivity they displayed. I will continue to use them from here on out. Thank you ladies for allowing me to be a customer.

DO NOT USE: Had a terrible experience both scheduling and with service. Scheduling was for a Monday. I took off work, only to find they said first thing (8;30) Tues. took off half day on Tues. call at 10 when they haven’t shown up. Sorry again we put a clean ahead of you. So sorry not to have called. As far as cleaning goes, my five year old son does a better job of cleaning his room. One example of many: paid to have inside of cabinets cleaned. Open one day after cleaning and could remove the dirt with my finger. Clearly they did not do,even though I confirmed with supervisor. Bottom line: if you use these guys you only have yourself to blame.

You've Got Maids is EXCELLENT all around. When they finish up, the house looks and smells amazing. This week, the team braved frigid temperatures and snow to get to us and as always, the house was spotless after the cleaning. The team is always professional and hard working, and they are so quiet that they make it easy to work from home (Zoom meetings and all) while they are here. They adhere to COVID protocols to keep everybody safe, and I love that the team captain texts a heads-up when they are about 20 minutes away. Seeing the YGM van roll up to the house brings a smile to my face. Thank you, YGM, for bringing a ray of sunshine to this cold, dreary winter.