This company located in Jamaica NY, 16210 Jamaica Ave Jamaica, NY 11432 uses deceptive business practices and tries to look like a official Military Clothing and sales Store when they are actually not related at all to the military. They only sell surplus military items.
There should be laws against commercial businesses that use the practice of pretending to be a Military store when they are not. Our soldiers who are deceived should not be the victims of this fraud.
The first question they ask is are you military or law enforcement. They are not in any way related to the military. Check this out on the bbb website. It states they pose as a military business.
Well apparently there are many more disturbed people out there then. Go to WWW.BBB.ORG and check all the complaints against them. In case you do not want to go to the BBB Site here are their comments:
Type of Business: Army & Navy Goods
Membership Status: This company is not a member.
The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.
Nature of Business
Complaints to the BBB indicate that Armed Forces Military Clothing Sales Store claims to be an Authorized Military Clothing dealer when in fact it is not. In addition, consumers claim that orders placed with the company are often late and incomplete. Consumers also report that the store does not offer refunds.
Customer Experience
Based on BBB files, this business has an unsatisfactory record with the Bureau because it failed to respond to one or more complaints.
The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The number of complaints filed against a company may not be as important as the type of complaints, and how the company handled them.
Also to get a listing of authorized Military MCSS Stores go to WWW.AAFES.COM. Armed Forces MCSS in Jamaica is not an Authorized Military MCSS Store. Official MCSS Stores are located on Military Bases.
If you want you can even e-mail the Commander for AAFES and they will also tell you that there has been problems with this business.
As for only allowing Military there, ask them how anyone can call them to order something over the phone and you can place a order without a military ID Card. That sounds really secure.
Their History speaks for themselves. G
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Propper® ABU Patrol Cap
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Propper® ABU Men's Coat
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Propper® ABU Women's Coat
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Propper® ABU Men's Trouser
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Msgt Eric Fosse - Testimonial
Gentlemen,
I would like to commend you all on doing an outstanding job. I had many reservations after reading some negative comments from some individuals.
I am a MSgt and presently the leader of a HQ element heading to the AO.
Your staff is the utmost in professional and the attention to detail you showed is second to few units I have ever had the pleasure of working with.
I would ask you to keep my credit card number on file as I expect to purchase again if not in bulk, through IMPAC via my Logistics Personnel, then personally.
I am looking forward to picking up my special order ABU Gortex in the two days you advised.
I obviously have done what some individuals (including the young Captain), diffuclt things such as, reading before buying! I'm sorry for those individuals and hope their tenure of leadership leads them to the door!
To all future purchasers read the Item and shipping description, ask simple questions and I'm sure you too will be a satisfied buyer!
Thanks again for the Spec Ops Speed Sling and all the gear I picked up!
EJF
To whom it may concern,
I want to publicly thank the personnel at Armed Forces MCSS for their utmost professionalism and skill in dealing with my multiple orders and several in store visits. I have already recommended your establishment to several persons in my unit and my personal life. Keep up this level of customer service and I am sure you will obtain hundreds more of life long customers such as myself. Thank You!
Semper Fi!
SSGT. Desmond A. De Leo, USMCR
I LOVE THE ARMED FORCES MCSS
"THIS IS THE BEST STORE TO SHOP AT. I ENJOY THEIR ONLINE CATALOG AND UPDATES I RECEIVE. ALL THE STAFF ARE PERSONABLE AND KNOWLEDGEABLE. THANK GOD FOR THE ARMED FORCES MCSS! ATTENTION ALL AIRMEN - CHECKOUT THEIR SITE "
I have recently had a the great opportunity to meet with the staff at this MCSS. While in New York I made sure to stop by and check out this store. My brigade has done business with them and I receive newsletters that talks about how comprehensive they are to the wants and needs of service members. Well, let me tell you something, the staff at this location was five stars. Anything that I have seen in the papers or heard the buzz about, they had it! All the newest googles, ballistic sunglasses, bags, boots, gear, ptw weapons, and so much more. They had the new flame ###ant clothing and a wide selection of optics for my weapon. When I first walked in, ( I had to show my military I.D. to enter) I knew I was in soldiers heaven. WOW. This place has everything and more! Take my advice, Armed Forces MCSS is the greatest store I have ever been to. I plan to keep shopping with them on their online catalog. Thanks for the good work and support. William Anthony, CSM"
From: William Anthony of Glencoe, IL
CPT Garcia, who is the CEO of this company runs a tight ship. All staff are of the highest integrity and concern. There seems to be junior and senior NCO's that voice abrasive comments concerning this contractor to the United States Federal Government. Why it is that individuals would want to create false and libel statments as servicmembers and not be supportive of fellow servicemembers? Once again, some people would rather be part of the problem than part of the solution! I have never had any problems with the Armed Forces MCSS. You have my word as a Commissioned Officer. "
From: COL Tom Shiebert of Carroll, OH
Armed Forces MCSS - ONE STOP SHOP"
From: LTC Derek Riggs of Chantilly, VA
"MCSS is # 1 !"
From: MSgt John Parker of Crystal Springs, FL
Just received my ABU's from the MCSS. I ordered them about two months ago and they are great. Take my advice and order from this vendor. They have everything you need. My Belleville boots are fantastic and I am so proud to wear this uniform. Feels good to be in the Air Force. Great service and great personnel over there. In case you need the info, it's www.armedforcesmcss.us "
From: TSgt D. Davis of Tampa, FL
"I really did feel like a kid again. They had everything that I wanted, and then some. I recommend this store to any one. And if you are in the NYC area you have to go to the store."
From: C. Starling of Flushing, NY
My recent visit to your store and I must say I really enjoy my shopping experience. You made me feel welcomed and treated me like a human being and not just a customer. Since I am in the Air Force I am recommending your store to alot of my Air Force personnel to shop at your store. Especially when you get the new ABU's in. Keep up the good work!"
From: SrA. Trotman of Riverdale, MD
have been to about 12 different states and 7 countries worldwide and i have not seen one store like this. NOT EVEN ON BASE! they have more stuff here than most MCSS on base. i live here in NY so it's easy for me to get there and i don't have to worry about the 2 hour drive to get to hamilton. i see the other 2 people agree with me on this =]... i was just there on friday and these guys are AHEAD OF THE GAME with the new air force boot, the CAG 1 gloves by wiley x, but those r just a couple of things that stuck in my mind... these guys know everything about everything in their store. theyre professionals. it jus feels nice to be around people that are just like me. need i say more? oh and i read the complaint reports from complaintsboard and my3cents... it's from all the same guy... some sergeant over in OHIO (who's never been there, by the way) got his panties in a bun, so to speak... dont even listen to em"
From: Msgt Brian Hutchinson of Whitestone, NY
Well, these are some interesting posts. I was sent one in an email identical to the MSgt Fosse post about three days ago, he must have cut and paste his own old response...or dare I say this is MCSS trying to cover their A**. And the one about CPT Garcia running a tight ship, that was in an announcement on their own blog, back in february when they supposedly fired Brian Williams, see my earlier post for the web address. The fact is REAL customers know the truth, they are a SCAM! Those of us who have paid and waited and threatened in the same manner as the Colonel's earlier post (threatening to have all the USAF people discharged, he was going to "have his staff work on it." Just an aside, you do know that impersonating an officer, or a colonel in this case is a violation. YOU WILL BE HELD ACCOUNTABLE. Your own state is looking at you, my state is looking at you, the media will be looking at you, you cannot hide. I also have to say I find it interesting that all of these people who have supportive things to blog about MCSS seem to know an awful lot about those of us who complain ( apparently MSgt Hutchingson thinks every single complaint is from a guy in OHIO who he knows has never been there (where?). Just another attempt to distract the truth. if you (MCSS owners) are officers in the military, can you say "conduct unbecoming"? On a positive note I hear MCSS is going to be famous, in the military times. Then the whole miliitary will know how you treat those of us who actually serve. Certainly gonna make drill weekend interesting for you.
OH BTW what happened to my ABU coat that was on the "warehouse floor" three weeks ago. You know the one I ordered two day air. The one that Sgt Zapata could not give me a shipping date estimation on. This should be easy to remember for your company as apparently Mr Zapata was flying solo that day, his managers were at lunch the three times I called, over several hours. You have all of this stock in, what about the ABU parka, come on guys it is entertaining to watch you dig yourselves into a bigger whole but the gig is up.
OH BTW I forgot i received all my items from the Armed Forces MCSS. I take back what I said before. I know i have nothing else better to do, and I apologize. I am a wothless character. lonely for affection and attention.
Please don't listen to anything I write, I'm insane!
http://www.armedforcesmcss.us
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Propper® ABU Women's Coat
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2 SHORT - [protected]
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6 XS - [protected]
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Propper® ABU Men's Trousers
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36XS - [protected]
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8 SHORT - [protected]
8 REG - [protected]
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10 SHORT - [protected]
10 REG - [protected]
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12 XS - [protected]
12 SHORT - [protected]
12 REG - [protected]
12 LONG - [protected]
14 XS - [protected]
14 SHORT - [protected]
14 REG - [protected]
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16 XS - [protected]
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Belleville USAF 600 Air Force Sage Green Boot
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4 hours 17 minutes ago by Col Thomas Booker [send email]
http://www.armedforcesmcss.us
ATTENTION! THE FOLLOWING IS NOW IN STOCK AND AVAILABLE FOR PURCHASE
Propper® ABU Patrol Cap
http://www.armedforcesmcss.net/cart.php?target=product&product_id=312...
Size - NSN:
6 7/[protected]
[protected]
7 1/[protected]
7 1/[protected]
7 3/[protected]
7 1/[protected]
7 5/[protected]
7 3/[protected]
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Propper® ABU Men's Coat
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Size - NSN:
32XS - [protected]
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32R - [protected]
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32XL - [protected]
34XS - [protected]
34S - [protected]
34R - [protected]
34L - [protected]
34XL - [protected]
36XS - [protected]
36S - [protected]
36R - [protected]
36L - [protected]
36XL - [protected]
38XS - [protected]
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38R - [protected]
38L - [protected]
38XL - [protected]
40XS - [protected]
40S - [protected]
40R - [protected]
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42R - [protected]
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46XL - [protected]
48S - [protected]
48R - [protected]
48L - [protected]
50S - [protected]
50R - [protected]
50L - [protected]
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Propper® ABU Women's Coat
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Size - NSN:
2 SHORT - [protected]
2 REG - [protected]
4 XS - [protected]
4 SHORT - [protected]
4 REG - [protected]
6 XS - [protected]
6 SHORT - [protected]
6 REG - [protected]
6 LONG - [protected]
8 XS - [protected]
8 SHORT - [protected]
8 REG - [protected]
8 LONG - [protected]
10 XS - [protected]
10 SHORT - [protected]
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12 SHORT - [protected]
12 REG - [protected]
12 LONG - [protected]
14 XS - [protected]
14 SHORT - [protected]
14 REG - [protected]
14 LONG - [protected]
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Propper® ABU Men's Trousers
http://www.armedforcesmcss.net/cart.php?target=product&product_id=295...
Size - NSN:
28XS - [protected]
28S - [protected]
28R - [protected]
28L - [protected]
30XS - [protected]
30S - [protected]
30R - [protected]
30L - [protected]
32XS - [protected]
32S - [protected]
32R - [protected]
32L - [protected]
34XS - [protected]
34S - [protected]
34R - [protected]
34L - [protected]
36XS - [protected]
36S - [protected]
36R - [protected]
36L - [protected]
38S - [protected]
38R - [protected]
38L - [protected]
40S - [protected]
40R - [protected]
40L - [protected]
42S - [protected]
42R - [protected]
42L - [protected]
44S - [protected]
44R - [protected]
44L - [protected]
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Propper® ABU Women's Trousers
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Size - NSN:
2 SHORT - [protected]
2 REG - [protected]
4 XS - [protected]
4 SHORT - [protected]
4 REG - [protected]
6 XS - [protected]
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Belleville USAF 600 Air Force Sage Green Boot
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I checked the Air Force Global e-mail list, we don't have a MSgt Fosse in the Air Force, in fact we don't have anyone in the Air Force with a last name of Fosse
it's time we stop,
hey what's that sound
everybody look what's goin down
there are lawyer strikes deep
into your life it will creep
it starts when your always afraid
step out of line the man come and take you away
you better stop
hey what's that sound
everybody look what's going
Hi my name is Keith, Brian and even sometimes Sgt Zapata; I would like to personally apologize for the suckiness of my company. I realize some of you who order products on the internet actually expect us to ship them to you; even after we have graciously and expediently charged your credit cards. I'm a bad, bad man. I know, it's true...our company sucks the big one. Ahhh, in the words of the great philosopher Bart Simpson "ah, what are you gonna do"?
You have to remember though I'm under a lot of stress. As most of you know from calling Armed Forces MCSS I'm the only person answering the phone and I'm also the only in the store because everyone else is out to lunch or down on the shipping floor trying find your products. Take it from me, we're a f***** up company, stay away from us.
Col BooGer:
I think I have uncovered the mystery to ...SOMETHING!
Actually I have taken quite a few business classes. However none of them were Business 101. Had you pursued a degree in business administration; you too would know there is no such class called "Business 101".
Furthermore, had you ANY legitimate business experience, you would know the customer is your source of profit. That is the fundamentals of Marketing 101 (which by the way is a class). Had you taken Strategic Marketing you would know the importance of nurturing customer relationships. You would know the profitability of long-term customers. You would know that the “customer is always right.”
Obviously AFMCSS has chosen a different approach; a broken approach. An approach that is less broken and more illegal.
Remember to read the 19MAY08 edition of the Military Times. AFMCSS
Forewarning everyone: I just received this via email the complaints board and obviously from MCSS. They've been very busy since my last post as you can see all the latest and greatest fake positive comments posted.
Email JUST received:
E-Mail from "### YOUR MOTHER" to "Lauri Williams/Government Cont" (www.complaintsboard.com)
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Thu, 15 May 2008 21:53:06 -0700
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### YOUR MOTHER ###
I KNOW WHERE YOU LIVE AND WORK OUT OF YOUR HOUSE
### YOU - YOU BACKWARDS ### HILLBILLY
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If you think you received this email by mistake, please report to editor.complaintsboard@gmail.com
Just to clarify, the second post by "Reggie" is MCSS' stereotypical tactics of impersonation and projection of their own criminal thinking. What ever happened with the Army creed by Douglas McCarthur: An office will not lie cheat or steal, nor tolerate those who do.
My family and business associates will pursue this issue further while I am deployed.
Laurie W. I would personally like to commend you on your courage. Please AF MCSS, go ahead and e-mail me. I will definitely follow up on this. Anyone like to pursue a class action law suit? The troops are rallying.
Laurie W,
You are definately not alone in this. I too commend you for posting your experience. I hope all the people who are posting are also following up with both their civilian and military leaders (eg JAG, AG, Legislators, FTC)> If enough of us address this issue we can flood these rats out. We owe this to all of the men and women in harm's way. Heck ya, Reggie, I think it is time for a class action law suit. If CPT Garcia runs a tight ship, why not address these issues directly. Your company is obviously in this blog. I agree too, "an officer will not lie, cheat, or steal, nor tolerate those who do." Hey MCSS, I find it interesting you can only pick on the one woman in our blog. Email me, Id love to hear from you!
"Always with honor."
Armed Forces MCSS' tight ship seems to have sprung quite a few leaks and seems to be sinking. Hey Frank by the way one of your Ex-Employees stated a reason that you are so behind in your orders to customers is that you order your equipment from R _ _ _ _ _ . You state the item is in stock, charge their credit card and pray the items come in a timely manner to ship them out to the customer. Please give my regards to COL Booker and let him know I said hello.
Laura,
Armed Forces MCSS are a bunch of cowards. Don't let them intimidate you. Report them to the authorities and they will get what is coming to them.
Friend of Frank...there really is a Col BooGer?
I wonder who the ex-employee could be...
And so it begins.
My name is Keith Zapata and I'm one mean mexican. Please leave your messages at MySpace.com
http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendid=9762150
Now you better quit messing with the MCSS! Be my Friend.
HAHAHAHAHA!
HIPAA - Protected Health Information:
"The Privacy Rule protects...the individual’s past, present or future physical or mental health or condition..."
Criminal Penalties:
A person who knowingly obtains or discloses individually identifiable health information in violation of HIPAA faces...$250, 000 and up to ten years imprisonment if the wrongful conduct involves the...individually identifiable health information for...malicious harm.
Criminal sanctions will be enforced by the Department of Justice.
http://www.hhs.gov/ocr/privacysummary.pdf
ANOTHER RESOURSE THAT YOU CAN USE
New York City Department of Consumer Affairs
WHO WE ARE
The New York City Department of Consumer Affairs (DCA) receives thousands of complaint calls each year. When a complaint falls within DCA's legal jurisdiction, DCA will mediate between the consumer and the store owner or merchant. In some cases, if the issue can't be resolved, DCA's administrative law judges will hear the case. When appropriate, the Legal Division pursues litigation against businesses that defraud consumers.
HOW TO GET HELP
To contact this group, FOLLOW THE INSTRUCTIONS below:
To file a complaint with the New York City Department of Consumer Affairs:
(1) Call 212-NEW-YORK, or
(2) Call 3-1-1, or
(3) Go to http://www.nyc.gov/html/dca/html/resources/forms.shtml
thanks for the info, I will be calling. I am glad to see that someone picked up on the potential disclosure of personal information, to be honest I think it is libel, more smoke, mirrors, and deceit.
good tips! interesting how mcss has quieted down.
I e-mailed them to cancel my order since my product didn't ship within two months of ordering. I contacted my bank and was issued a charge back/refund. I also e-mailed Armed Forces MCSS and told them I cancelled my order and not to send me anything. If they did mail me anything I would not accept it and it would be returned at their expense. Needless to say I never heard anything back from MCSS. No threatening e-mails or phone calls. Thanks to everyone for contributing to this site.
Folks,
Wish I would have seen this site before I ordered anything from these guys. Ordered a set of ABUs back in Nov and received 2 ACU tops with holes in them. I contacted Tim Minton at WNBC Channel 4 in NYC. He works consumer complaint issues. I explained my situation to him and that there were countless others. If you feel like Armed Forces MCSS has cheated you, I encourage you to email Mr. Minton and explain. If enough folks complain, hopefully he will invistigate himslef and blast them on TV. Certainly couldn't hurt. Mr. Minton's email is tim.minton@nbc.com.
I STRONGLY urge everyone that has been defrauded by this company report it to the NYDCA.
212-NEW-YORK
http://www.nyc.gov/html/dca/html/resources/forms.shtml
I e-mailed Mr Minton at NBC, I hope others do as well. Does anyone know if the story ran in Military Times?
maria.garcia@armedforcesmcss.us
carmine.annunziata@armedforcesmcss.org
Please e-mail these people in charge and let them know how you feel about their service
Story was in AF and ARmy Times...not sure about the other two.
If you have a legit complaint with armed forces mcss, report them to the New York Consumer affairs. If they have enough legit complaints they will initiate a class action lawsuit.
Information is on previous posts to get in comtact with them. They can't hide forever, especially with the military.
Last week I contacted New York state licensing department to see if this company is licensed to operate a store front and internet accessible business. I have spam blocker on one of my e-mail accounts used to contact the licensing division. Inadvertantly I deleted a response from the NY permit verification system. If anyone from that department is aware of this particular situation, I would be most grateful for a resend response.
I am also filing a complaint with the New York Department of Consumer Affairs because, in addition to the potentially unlawful nature of the e-mail correspondence and content of phone calls, my family has not received the item charged to our credit account December 4, 2007. If AFMCSS attempts to mail anything to our residence at this late juncture it will be returned at their expense.
I am not e-mailing anything to AFMCSS due to the fear of reprisal, intimidiation, and coercive tactics this company has taken great liberty of using as evidenced by the array of posts that speak to the same "MO" my spouse was exposed to via e-mail and phone calls.
I seriously worried that our good credit could potentially be impacted by this company. Thefore, I took the precautionary measure of closing out the credit card account used for the 12-04-07 purchase.
AFMCSS took advantage of customers who risk everything for this great nation, knowing we were the "perfect" victims. No military member wants to be embroiled in a legal battle. However, I am not a military member. I am a concerned citizen who will exhaust every measure to make my family whole.