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This company located in Jamaica NY, 16210 Jamaica Ave Jamaica, NY 11432 uses deceptive business practices and tries to look like a official Military Clothing and sales Store when they are actually not related at all to the military. They only sell surplus military items.
There should be laws against commercial businesses that use the practice of pretending to be a Military store when they are not. Our soldiers who are deceived should not be the victims of this fraud.
The first question they ask is are you military or law enforcement. They are not in any way related to the military. Check this out on the bbb website. It states they pose as a military business.
Well apparently there are many more disturbed people out there then. Go to WWW.BBB.ORG and check all the complaints against them. In case you do not want to go to the BBB Site here are their comments:
Type of Business: Army & Navy Goods
Membership Status: This company is not a member.
The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.
Nature of Business
Complaints to the BBB indicate that Armed Forces Military Clothing Sales Store claims to be an Authorized Military Clothing dealer when in fact it is not. In addition, consumers claim that orders placed with the company are often late and incomplete. Consumers also report that the store does not offer refunds.
Customer Experience
Based on BBB files, this business has an unsatisfactory record with the Bureau because it failed to respond to one or more complaints.
The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The number of complaints filed against a company may not be as important as the type of complaints, and how the company handled them.
Also to get a listing of authorized Military MCSS Stores go to WWW.AAFES.COM. Armed Forces MCSS in Jamaica is not an Authorized Military MCSS Store. Official MCSS Stores are located on Military Bases.
If you want you can even e-mail the Commander for AAFES and they will also tell you that there has been problems with this business.
As for only allowing Military there, ask them how anyone can call them to order something over the phone and you can place a order without a military ID Card. That sounds really secure.
Their History speaks for themselves. G
I heard through the grapevine that Carmine and Maria were getting a divorce.
He found out that she was screwing a Mexican't.
I also heard through the Grapevine that Mr Field's mom and dad wanted a little girl. Thats why they named him LESLIE.
Nice try MCSS. On 16 Sep 08 I received a letter from my financial institution that you shipped my ABU gortex jacket on circa 28 Jun 08. You remember then one I order in March when your website said it was "In Stock Ready for Shipment". Well low and behold it's 16 Sep 08 and the gortex jacket still hasn't arrived. I advised my bank I no longer needed your product and the charge back stands. You didn't get my money, you got no ice cream, you're on the welfare and you're all a bunch of criminals. p.s. When Keith Zapatta gets off the shipping floor looking for my product please tell him hello. Man, I sure do miss the little fella, and his enlightening and intelligent phone calls. You're da man Keith.
What's the scoop on a class action lawsuit through NYDCA? How many people did we need to file?
FILE YOUR COMPLAINTS WITH THE POINT OF CONTACT LISTED BELOW:
NYC Department of Consumer Affairs, ATTN Ms. Angela Campbell, reference Complaint/Docket Number CD [protected].
Local NY Newpaper located by Armed FOrces MCSS that recently did a Story on Maria and Carmine the married couple that own Armed forces mcss and do absolutely nothing to stop the madness but to collect the money. You can also e-mail them your story. I am sure they would be happy to listen to you since it is a local paper.
Queens Courier Newspaper: jschneps@queenscourier.com
Channel 7 New York Local: wabc7oys@yahoo.com
carmine.annunziata@armedforcesmcss.us
jayson.sanchez@armedforcesmcss.us
maria.garcia@armedforcesmcss.org
leslie.fields@armedforcesmcss.us
http://www.airforcetimes.com/money/financial_advice/military_sgtshopper_052608w/
Finally some media coverage on their customer service, you decide.
http://www.militarytimes.com/forum/showthread.php?t=1565128
You decide.
/URL removed/
You decide
http://www.marinecorpstimes.com/money/financial_advice/military_sgtshopper_060208w/
You decide
http://www.fedspending.org/fpds/fpds.php?parent_id=353174&detail=-1
Wow, only one federal contract in eight years. Hmmm?
You decide
And the truth shall set you free!
http://www.maxgovernment.com/Question.aspx?id=183491
Just do the charge back with your bank. I did it, got my money back and laughed at their threatening e-mails afterwards.
GREAT JOB LESLIE FIELDS, YOU NOW HAVE TWO MORE COMPLAINTS TO THE BETTER BUSINESS BUREAU. I THOUGH THAT YOU PROMISED TO FIX THE CUSTOMER SERVICE ISSUES FOR ARMED FORCES MCSS. THERE ARE 40 COMPLAINTS THIS YEAR. UP 14 COMPLAINTS SINCE YOU STATED FOR THE ARMY TIMES YOU WAS GOING TO FIX THIS.
COMPLAINTS SHOULD BE DECREASING NOT INCREASING. WE ARE BEHIND YOU LESLIE I KNOW THERE ARE ALOT OF THINGS TO BE DONE DURING THE DAY AND CUSTOMER RELATIONS IN YOUR BOOKS IS NOT TO IMPORTANT.
The shipping costs are crazy and they never ship anything on time. Keith Zapata is also not smart. I guess CPT Garcia and Carmine might be taking everyones money and crossing through the border to feed their families. These guys are a bunch of thieves that need to go to jail.
Going out of business sale coming soon.
This company presented itself as part of the US DOD (Dept of Defense). The manager/owner actually called me back on his cell phone to tell me to "f*** off" and that "I know where you live" and that "I'll go there and beat the s*** out of you". Both of these acts (false representation of a USG office, and the threat of physical harm) are illegal. This gives you some idea of the nature of the business. I have notified the US DOD of this.
I went there today out of pure curiosity and the place is a total scam. The kid "helping me" was dressed in what looked like official ACU's, but he had a weird rank on (a black triangle with US on it). When asked about the rank, he explained that "since were in a non combative area" he cant wear his real rank of E-5 (sure!). The kid also had a recruiters patch but claims he has never gone to recruiters school. They had non-Kevlar vests which he stated had to "be gutted out to fit kevlar padding in them". I tried not to laugh and continued to browse the store at this point regretting the fact that they now had my name written down. I can only hope they dont flood my AKO. Carmine stated that he would be moving the store "on post" to fort totten in march. How can this company continue to have any affiliation with the military. We dont see ranger joes doing this. Anyone know what can be done to stop these kids from putting on our uniform?
Hey i just e-mailed them at gov@armedforcesmcss.us and got a reply. It was " Thank you for your recent inquiry. A Federal Customer Logistics Specialist will respond to your correspondence shortly." Another way to sound legit and trying to pretend they are "Official Federal" when indeed they are just a commercial business.
Crappy service and my complaint with them has still not been answered
Armed Forces MCSS are a bunch of cowards and thieves. They hide behind the phones and e-mail and try to use idle threats with their customers. They will be out of business soon.
Chicken Littles is what the Armed Forces MCSS is. They is a bunch of Chicken Littles who hide behind their telephones.
Where is that funny Armed Forces MCSS Character called COL Booker? I just read that CPT Garcia is back from her deployment. Maybe some complaints will be answered since she is back. Do you think she will?
Watch who u buy from on the internet. Always do your research and if it sounds too good to be true it probably is
WATCH OUT
I totally agree
Why is the Armed forces MCSS Shipping costs so high? Make sure you check the shipping costs before you decide to hit the Complete Order.
I Just found this article
Troops blast online uniform retailer
Sometimes the online store that seems to have just what you’re looking for isn’t what it seems.
Several otherwise savvy service members — among them a major and a master sergeant — say they learned that lesson recently after trying to purchase uniform items from the private company Armed Forces Military Clothing Sales Store of Jamaica, N.Y.
Many say the company simply does not respond to complaints about late or undelivered orders.
Despite its official-sounding name, the company, also known as Armed Forces MCSS, is not part of the government.
Air Force Maj. Dwight Minnick is among the dissatisfied customers. He said he ordered $457 in uniform items in early March and was told they were in stock and could be delivered by April 1.
When he hadn’t received his order by April 9, he called to cancel and, he said, was told that could only be done online. However, when he tried, the system failed to cancel the order. So he canceled the charge with his credit card company instead.
The uniforms eventually arrived, he said — the week of May 5, more than a month late, while Minnick was on temporary duty. Shortly after he called FedEx on May 14 to find out how to return them, however, he received a call from Armed Forces MCSS.
“He threatened to call 911 and have me arrested, ” Minnick said, adding that the employee would not give his name. “He told me there was a $10, 000 fine. He said he had done this to two other people, but he wouldn’t give me any other information.”
Minnick said he complained to his base inspector general, who has since briefed other airmen at Ellsworth Air Force Base, S.D., about the company.
“I’m concerned about the young airman or soldier who gives in to these bullying tactics, ” he said.
Leslie Fields, chief financial officer at Armed Forces MCSS, acknowledged problems.
“We do have some dissatisfied customers, ” he said. “I send out our sincerest apologies to these people.”
He acknowledged “bad attitudes” in customer service, and promised: “I intend to fix the problems.”
He said anyone with complaints should e-mail him directly at leslie.fields@armedforcesmcss.us, or call him at [protected].
He also said he had thousands of satisfied customers and that his company is pursuing legal action against nine people whom he says accepted orders and then canceled payment through their credit card companies.
Comments from interviews with service members and postings on the consumer bulletin board http://www.complaintsboard.com allege the company threatened to file IG complaints and take legal action against service members who tried to cancel orders.
Most complaints are from airmen because of the Air Force’s new airman battle uniform, which has been in short supply everywhere. Fields said the company has been working closely with vendors to try to get the uniforms they need in stock.
Missouri Air National Guard Master Sgt. Miles Spainhower said he used his credit card to place a $275 order with Armed Forces MCSS. He said he never received it and got only $225 back when he canceled the order.
He filed a complaint with the Better Business Bureau, which forwarded it to the company for response. Spainhower said Armed Forces MCSS mailed him back a copy of his complaint, with no response — but addressed the envelope to “Miles ‘Crybaby’ Spainhower.” Fields said he is looking into that.
The New York Better Business Bureau has rated Armed Forces MCSS as “unsatisfactory” for its complaint response record, said Tony Barbera, manager of the New York BBB’s information and investigations department.
According to the BBB’s online report at http://www.cbbb.org, 26 complaints were filed against the company in the past year; it failed to respond to 21.
Fields said his company ceased working with the New York BBB after it refused to remove what Fields called “erroneous” information from its Web site. He said his company has filed a complaint about the BBB with the New York attorney general.
Here are some things to consider when buying online:
• Check out the company through the Better Business Bureau, http://www.cbbb.org.
• Buy with a credit card; you have more protections.
• Check the terms and conditions before buying. Unless you agree to a longer time frame, the company must ship within 30 days, or you have the right to cancel, according to the Federal Trade Commission.
• If you have concerns about a company, contact your base legal assistance office.
Armed forces mcss is bad business. Watch before u shop there
Hows come Armed Forces MCSS flickr site says "This member is no longer active on Flickr." They musta got booted from that website 2...LOL
Armed Forces MCSS is the worse online store i know of. The staff there are a bunch of incompetent rejects. Be warned before ordering anything. Stay with a reputable dealer not a bunch of liars.
Facebook Complaint
Anyone else thinking that Leslie Fields is actually Carmine Annunziata?
I was not really able to read all of the comments posted, but I agree with all of the negative ones. As a matter of fact 99% were negative. I was moved by a writer "Marty" and a Col Thomas Booker. Marty did not say if he or she was with the military, but this Col Booker was explicit. Marty I am so sorry, but you were misled as to the facts pertaining to who this person "Carmine" was. I guess Carmine gave the administrator of the website the false information given to you. I cannot completely blame you.
Col Thomas Booker, I was really disgusted by the bashing you gave to person who are victims of these people. Obliviously you have no idea what is really going on.
This man "Carmine" was never ever a member of the armed forces of the U.S., not even his native Italy. Not even the Salvation Army. I am living in his area, and from the time I know this man he was selling bagles to corner shops, he and his girlfriend NOT HIS WIFE . She however, recently as two years ago became a military nurse. She recently came back from either France or Germany. Approx 8 years ago he started selling so called military uniforns (BDU's) in the flee market in NY, then he went to Gertz Mall in Jamaica and then recently to the curerent place, which was less that 4 months ago. It is a shame that this man is allowed to wear military uniform with the rank of Major. He even took pictures in uniform with the rank of major, with real known high ranking military officers. Probably Col Booker was one of them. I am myself a former military officer, and most occasions when other officers reaches up, known or unknown, as long as you are in the same company, it is a norm to asked where each other where they served, or their branch ( which you may or may not recognise ). My point is did anyone ever questioned this man as to what branch of the military he served? Even if he gave false answers...a bell in somebody's mind was not rang? This man is a total fraud, and he is dragging his girlfriend who is a real military officer into his game. I dare every one of you (especially Col Booker)who thinks this man is or was a military officer to question him and chcek with the veteran's aff. dept to see it was truth. Every thing I said here is what I know personally and anything that contradicts what I am saying here is false. I once bought uniforms from him when he at the flee market. I realised that they were no good...so I went to Manhattan and got the real stuff. Onto this day, I never wore that uniform Carmine sold me. I remember that day well because he was so verbally abusive to his girlfriend in that market. I would hope that now that she is in the military, she will take control of her self esteem. I however doubt that, because that business is registered in her name and a check of her credit showed that she recently borrowed a large loan to upgrade her military uniform business...so she is in this as well as him...even the cars they own are registered in her name. Something is really up with this man and the FBI should have him checked out. People most bases have PX's, why not go to the PX and get your uniform. I sympathize all my brothers and sisters who wre swindled by these poeple...but time will tell.
http://www.facebook.com/pages/Armed-Forces-MC ...
BEWARE THIS SCAM GROUP: ARMED FORCES MCSS, THEY TARGET MILITARY AND ARE HORRIBLE!
on my page are several links and stories, INCLUDING armytimes article about this buisness and how it scams military!
Link to thier site www.armedforcesMCCS.net
Article ran by army times - http://www.armytimes.com/money/financial_advice/military_sgtshopper_052608w/
Similiar with NAVYTIMES! YOU HAVE BEEN WARNED!
http://www.facebook.com/#/pages/Armed-Forces-MCSS-are-HORRIBLE/125550490813906
BEWARE THIS SCAM GROUP: ARMED FORCES MCSS, THEY TARGET MILITARY AND ARE HORRIBLE!
on my page are several links and stories, INCLUDING armytimes article about this buisness and how it scams military!
Link to thier site www.armedforcesMCCS.net
Article ran by army times - http://www.armytimes.com/money/financial_advice/military_sgtshopper_052608w/
CAN ANYONE I.D. THESE IMPOSTERS? 01/15/2010
Troops blast online uniform retailer
Criminals Use Romance, Patriotism to Steal Money
READ ON AT THIS LINK: http://www.pownetwork.org/phonies/phonies.htm
They are catching on to you Armed Forces MCSS
http://www.pownetwork.org/phonies/phonies671.htm
GOOD READING ON THE ARMED FORCES MCSS AND HOW THEY ARE SCAMMING. WHAT A BUNCH OF FAKES
http://www.pownetwork.org/phonies/phonies671.htm
INTERESTING READING HERE
http://www.pownetwork.org/phonies/phonies671.htm
READ THIS AND LEARN ABOUT THE SHADY ARMED FORCES MCSS. INTERESTING PEOPLE ARE FINALLY CATCHING ON.