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We purchased a used 2005 GMC Envoy on 11-02-13. When the finance person explained the warranty to us, he said that it covers "everything" except for the Front Suspension because it had over 85K miles. He gave us a pamphlet that lists the different packages and pushed the "Deluxe Coverage". I had been laid off for over a year and am in the process of going through bankruptcy, so the thought of not having to worry about car repair costs for several years seemed to be worth it. The cost of the vehicle was $10, 500, and we paid over $2, 000 for the warranty. Within days of purchasing the vehicle, the "check engine" light came on. We took it to a local GMC dealer to see what was wrong and they said it was throwing two codes. P0014 and P0442. One was for Cam Actuator Solenoid, and he other for Evap System Leak at Fuel Tank. They called ASC and were told neither were covered under the warranty. Their estimate to fix repairs was $890. We couldn't pay that, but still had to pay them $105 just for the diagnosis. Took the car back where we bought it form, and they were able to fix the fuel tank issue, probably because we just bought the car and it was still covered under their 30 day warranty. Now the Check Engine light is on again and we took it to a repair shop in our area and paid $45 for them to run the codes and find that the 02 sensors and wheel speed sensors are bad. Again, they called ASC and were told these items aren't covered. We feel like we were misled when we bought the warranty when they told us "everything is covered". We don't have $600 to get these items fixed. That's why we bought the warranty. I feel like the people that sell these warranties need to be more honest with the consumers about what types of issues are really covered and what types aren't. ASC also needs to revise their pamphlets to explain these things more clearly. Why would I have spent $2K on a warranty that doesn't cover anything that is wrong with the vehicle? I feel like I was ripped off, and I don't even know if the vehicle is safe to drive with the problems ASC won't cover and we can't afford to fix ourselves. ...very frustrated. Rodney & Cheryl In Missouri
I have an F150 Ford pick up truck and bought the ASC DELUXE 4x4/All wheel drive "TOTAL CARE COVERAGE" warranty. I took my truck in to have the cruise control fixed and my driver side exhaust manifold replaced as it is leaking. ASC turned down the request an was told it was not covered in my "TOTAL CARE COVERAGE" plan. They did fix the cruise once before but because the problem is in the shifter it is NOT COVERED under my "TOTAL CARE COVERAGE" plan. And the exhauste manifold ( which they fixed and replaced the other side) was also NOT covered under the "TOTAL CARE COVERAGE" plan. This is the first time I have ever bought and extened warranty and and last at least with ASC as I have had to fight with them tooth and nail to anything done and now that my cost have excedded my warranty cost they will do NOTHING! They are claiming that the first time they fixed the cruise and the exhaust was goodwill! This is my story and you can make your own judgment and decsion to buy this extented warraney.
I bought my 07 suburban two weeks ago. Three days ago it
Started knocking. I took it to the dealership yesterday, they told me i needed a new motor and it would be 6000. ASC only wants to pay 1000 dollars. They could atleast pay for a new motor.
I'm looking at almost $3000 in repairs. I bought a motor and transmission warranty from ASC warranty. And wouldn't you know it not one dime is covered. Save your money! Don't pay for this crap they only want your money!
I was told that I reached my NADA Value. I have never heard of this before today. If I knew I had a limit I would have not went to the Mini dealership for repairs as suggested the first time I needed repairs. I received no post cards stating I have reach any limit. I would have traded the car in had I known it was not under a warranty.
What is the NADA Value?