This are complaints that we address with Jody about issues on the house, poor & quality carpentry, All we asked is to make it right, but he say they are doing the best they can do. That me requesting this, will never be to my expectation. The company doesn't even care what they are selling us. Poor quality work. We have submitted warranty request and still most of them have not been addressed. He even said my house was better then the sales office. Wow, really. The sales office should always look great, because home buyers want to see good quality work. But when they build they promise it will be take care off, but once we pay they full price, they ignore us.
I have over 200 pictures of bad quality trim, caulking, 2x4's, concrete work, balanced windows, poor layout of kitchen cabinets. The pictures can give you all 100 percent of the poor quality we should not be facing for over a million dollar house. And we paid cash. My picture would explain exactly what I'm talking or what Aston Wood is selling home buyers.
I have run into homebuyer that are 100 percent faustrated about the quality and follow up from Jody.
Aston woods has alot of complaints, so I'm not the only one. Just that tell you something. And the won the award for fast building and sales. Not the quality.
Maybe I should go around and ask the homeowner about what is wrong in their homes and see what your company has done.
I have all the photos, but your website will not accept them. I have file a complaint at BBB's also.
Claimed loss: $513,990.00 Poor quality home, concrete work, having to lived with blue tape around my house that will be almost a year old.
Desired outcome: I want my house to look like the half a million house we paid for.All the repairs that we have submitted and the things that Jody will not address for Aston Wood.
Confidential Information Hidden: This section contains confidential information visible to verified Ashton Woods Homes representatives only. If you are affiliated with Ashton Woods Homes, please claim your business to access these details.