Menu
For Business Write a review File a complaint
ASKoption Customer Service Phone, Email, Contacts

ASKoption
Reviews and Complaints

askoption.com

Learn how the rating is calculated

2.3 6 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ASKoption Complaints 6

ComplaintsBoard
A
9:03 pm EST

ASKoption withdrawal not received

Was assured over a month ago I would receive the withdrawal I requested, my broker Victoria said trust me you will get your money. All lies. Now emails no longer work, none of them. If you call you only get the same busy signal, always. Only scammers that I hope get busted and taken down. Can not trust them at all. I filed charges with my bank to try and get my money back through fraud charges and very quickly heard from my broker. Was told once I sent paperwork dropping those charges they would send the money i requested, well i dropped them and never got my money. Just more lies.

Read full review of ASKoption
Hide full review
ComplaintsBoard
M
4:11 pm EDT

ASKoption fraudulent practices

Sent numerous emails and had numerous phone calls with them... They are a complete fraud...

From: mfoley9871
To: info ; victoria ; help
Cc: mfoley9871
Sent: Wed, Jun 21, 2017 2:23 pm
Subject: Re: REFUND

So Victoria...  No more calls telling me I can trust you?  Trust what you say?  Telling me I'll get the withdrawal/refund of $1000.00?  No response to the following email telling me that ASKOption is not a SCAM?

— Original Message —
From: mfoley9871
To: info ; victoria ; help
Cc: mfoley9871
Sent: Sun, Jun 18, 2017 1:56 pm
Subject: Re: REFUND

As of 06/18/2017 the $1000.00 Withdrawal from ASKOption has not been deposited in my CC Account.  You are ignoring my requests to verify your transaction number:  Most people who have problems getting their money out of broker, are dealing with unlicensed and fraudulant companies.

ASKoption needs to track the ARN number from your end to see where the $1000.00 went.
ARN number - 75504656249016506404796

At this point I can conclude that you are lying to me about the withdrawal being sent back to  my CC and that ASKOption is basically a SCAM to rip off clients.

http://scambroker.com/askoption/
http://www.binaryoptionsthatsuck.com/review/askoption-suck/
http://www.binaryoptionsthatsuck.com/binary-options-bonus/

AskOption Review
AskOption is an unlicensed binary options broker that is owned by the PeakMedia Group. They are located at 2 Old Brompton Road,  Suite 50, London, SW7 3DQ, United Kingdom. Their phone number in the United States is [protected].
Their email is [protected]@askoption.com, and for broker complaints read here.
AskOption Regulations
When the Scam Broker Investigator reviews a broker to see if they are a scam or real broker, we check for a variety of items. The first item we look for is to know if they are licensed and regulated by CySEC in Cyprus, or the CFTC in the United States.
AskOption is not a licensed broker.
When you choose a binary options broker, checking the list of licensed brokers is always important. On October 26th 2015, FINRA published an investor alert regarding offshore binary options brokers. Read the alert on FINRA’s website here.

Disgusted with your "Supposed Support"
Mike

Support: [protected]@askoption.com
Support Phone: +[protected]

Read full review of ASKoption and 2 comments
Hide full review
2 comments
Add a comment
A
A
Alan Gerald
US
Send a message
Apr 08, 2018 4:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been able to recover the money I lost to Banc de Binary, the brokers asked me to invest more money to make double of the money. They never allowed me to make any withdrawals, I have deposited over $45, 000 . I reached out to them and never got any response. I recovered al my money with the help of xing.ming@tutanota.com a certified binary options recovery expert, he was able to help me with my problems, he can help you too

C
C
chartwich@mail.com
US
Send a message
Aug 18, 2017 11:33 am EDT

Have you tried recovering your investment? I got mine back. christiehartwich56(at)gmail(dot)com

ComplaintsBoard
R
7:53 pm EDT

ASKoption withdrawal not received

In February of 2017 my ASKOption broker, Frank, told me that he completing my withdrawal of $13, 000 in several steps.

I received the first withdrawal of $5, 000 soon after, but despite his assurances, the remaining $8, 000 has not yet been sent.

Additionally, approximately $3, 300 was later deposited and that amount was removed my balance without explanation.

Richard Willoughby
[protected]

DATE AMOUNT TRANSACTION STATUS : METHOD
29/03/2017 01:46:31 $3379.99 DEPOSIT APPROVED Bonus
28/02/2017 21:40:01 $13000.00 WITHDRAWAL APPROVED CB

Address: Suite 50, 2 Old Brompton Road, London, SW7 3DQ, United Kingdom
Support Phone: +[protected]

Read full review of ASKoption
Hide full review

Is ASKoption Legit?

ASKoption earns a trustworthiness rating of 4%

Stay away! We strongly recommend avoiding ASKoption.

Our conclusion: ComplaintsBoard's comprehensive research indicates that ASKoption is highly unreliable and may be operating as a scam. We advise against dealing with ASKoption to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

ASKoption's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.

Exercise caution when using askoption.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

ASKoption protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for ASKoption. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Askoption.com you are considering visiting, which is associated with ASKoption, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
ComplaintsBoard
B
8:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ASKoption payment not received and unethical behaviour

The following is a transaction I made back in February.
20/02/2017 19:42:23 $5000.00 Deposit Approved Adjustment
My broker, Ben Jefferson, promised me that if I was to make a $5000 deposit, he would be able to get it back to me by the end of March. Since then, I cannot get in touch with him and every time I call and leave a message or use the chat board, I get the same answer from all the support personnel, which is, "please expect a call" but to date of this complaint, I still have yet to receive a call back.
Since then I did notice the following in my banking information.
This one on 12/05/2017, I haven't heard from anyone
12/05/2017 22:10:58 $6250.00 Withdrawal Pending
This one dated 28/04/2017, I have not received it. I have ask for a transaction number so I can have my credit card to track it but still I cannot get a direct answer from anyone.
28/04/2017 00:14:10 $5000.00 Withdrawal Approved Credit Card
I need this money due to medical reasons in which I explained to Ben Jefferson when I first started. Any assistance here would really help my situation. Below is how many emails I sent Ben Jefferson over the last couple of months.
From Subject Received Size Categories
Bernard Breese Help Needed! 5/9/2017 10 KB
Bernard Breese My Broker 5/2/2017 6 KB
Bernard Breese FW: Credit Card Transaction 5/2/2017 7 KB
Bernard Breese Credit Card Transaction 5/2/2017 7 KB
Bernard Breese Please Call Me! 4/27/2017 6 KB
[protected]@yahoo.com Failure Notice 4/19/2017 17 KB
Bernard Breese Call Me 4/19/2017 4 KB
[protected]@yahoo.com Failure Notice 4/17/2017 17 KB
Bernard Breese Call Me! 4/17/2017 4 KB
[protected]@yahoo.com Failure Notice 4/17/2017 18 KB
Bernard Breese It's Getting Late - Call Me 4/17/2017 5 KB
Bernard Breese It's Getting Late - Call Me 4/17/2017 5 KB
Bernard Breese FW: My Account - Please Call ASAP! 4/17/2017 10 KB
Bernard Breese FW: My Account - Please Call ASAP! 4/14/2017 8 KB
Bernard Breese My Account - Please Call ASAP! 4/13/2017 5 KB
Bernard Breese FW: I'm Home Now - Please Call Me 4/10/2017 7 KB
Bernard Breese I'm Home Now - Please Call Me 4/10/2017 5 KB
Bernard Breese Urgent - My Account Status! 3/31/2017 7 KB
Bernard Breese It's Imperative You Call Me This Morning 3/31/2017 5 KB
Bernard Breese My Account Status! 3/30/2017 5 KB
Bernard Breese Call Me ASAP! I Need Your Help! 3/30/2017 5 KB
Bernard Breese FW: Trading / Withdrawal 3/28/2017 7 KB
Bernard Breese Trading / Withdrawal 3/28/2017 5 KB
Bernard Breese FW: Extremely Important - Call Me ASAP! 3/27/2017 7 KB
Bernard Breese Extremely Important - Call Me ASAP! 3/27/2017 5 KB
Bernard Breese FW: My Account 3/24/2017 7 KB
Bernard Breese My Account 3/24/2017 4 KB
Bernard Breese My First Withdrawal 3/22/2017 4 KB
Bernard Breese I Need To Talk To You Please 3/20/2017 5 KB
Bernard Breese Please Call Me 3/20/2017 5 KB
Bernard Breese Questions 3/17/2017 5 KB

Read full review of ASKoption
Update by Bernard Breese
Jun 13, 2017 10:31 am EDT

As you can see below, I can't get a straight answer from anyone and my broker hasn't called me in over 3 months now!

From: LiveChat [mailto:support@livechatinc.com]
Sent: Tuesday, June 13, 2017 10:14 AM
To: bmamlb@swbell.net
Subject: Chat transcript

Chat transcript

Name: Bernard Breese
E-mail: bmamlb@swbell.net

Ronald Support Tue, 06/13/17 09:56:30 am America/Chicago

Hello. How may I help you?

Bernard Breese 09:59:19 am

I have filed a complaint against ASKoption due to the fact that nobody will get back with me concerning my account! Is there anyone there that cares enough to give me a call? I've been waiting since march!

Ronald Support 09:59:36 am

I will pass your request to your broker, he will contact you as soon as he will be available. Please expect a call.

Bernard Breese 10:00:44 am

that's what you keep telling me but I never get a call! Who can help me there?

Ronald Support 10:01:03 am

Your broker will contact you shortly

Bernard Breese 10:01:51 am

if he doesn't, you will continue to hear from me!

Ronald Support 10:02:08 am

Is there anything else I can help you with?

Bernard Breese 10:03:50 am

you helped set this account up back in December. you were eager to assist me then, why cant I get support from a support agent?

? 10:06:02 am

Ronald Support 10:07:25 am

Because this information is out of my expertise

Bernard Breese 10:09:22 am

Then how can they call you a support agent when a client needs support? I shouldn't have to wait 3 months with no contact from anyone!

Ronald Support 10:10:41 am

Thank you for using our live chat service. If you will have any more issues, please do not hesitate to let us know. Have a great day!

Bernard Breese 10:12:07 am

I'm letting you know that I need help! So when can I really expect a call?

Ronald Support 10:12:23 am

As soon as your broker will be available

Bernard Breese 10:13:07 am

If I don't hear from him soon, I will be back!

Ronald Support 10:13:15 am

Have a good day!

Duration: 17m 3s
Chat started on: https://askoption.com/my-account/banking-history/
E-mail from LiveChat

Hide full review
ComplaintsBoard
M
4:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ASKoption binary options trading

Breaking News! Must Read!

More About Ask Option located at
askoption.com

In addition to ask option ripping me off, ignoring my emails, ignoring my phone calls I have just heard from a very reliable source that has delt with ask option in the past that it may very well be a !

As you know from Bernie Madoff ponzi scheme he was cought after many years of screwing people out of money because his current investors grew weary and started withdrawing their money from his company.

His company provided fake documents with unbelievable returns. However when his investors viewed their accounts online they were not looking at the real financial market instead they were looking at a server of his company made to look like a real financial market however it was not. They simply duplicated the market and changed returns when ever they wanted to.

When his investors starting to ask for withdrawels he did not have it. He was getting more withdrawels than deposits. Does this sound familiar?

This brings us to a possible reason as to why Ask Option does not give me my money. This may explain avoiding contact with me by not returning emails, not returning phone calls.

It may be as simple as that Ask Option simply DOES NOT HAVE ENOUGH MONEY! They may be going down the same path as Bernie Madoff, just another ponzi scheme!

A broker AKA Ben Jefferson would call me to make trades and win every single time. I have other brokers and no one wins every single time. However he seems to have the magic wand.

He also brags about how good he is at trading. He brags about how much money he makes. Ok, so if you and the company you represent are so successful then why cant you cough up the money you owe me.

Think about it. Companies like Ask Option are not regulated. Therefore who is checking on them.

Ben Jefferson said to me by telephone something like they have millions of clients and that many of them are withdrawing money at the same time and also their bank only allows a certain amount of withdrawels during a certain period and that I am in the "Que" to get paid. but he could not give me a time frame. Furthermore if I am in the "Que" to get my moeny then why does Ask Option heep changing my account status to $0.00 money pending to be withdrawn.

Like any other ponzi scheme the people at the end get stuck holding the bag. Not me. I will post reports every single day all year until I get what is mine.

Mary C. B...

Read full review of ASKoption and 1 comment
Update by MCBoli
Jan 17, 2017 4:14 pm EST

I average calling them 2 times a day, chat line 2 times a day, emails 5 times a day and they ignore everything. All the signs of a Ponzi Scheme

Resolved

Ask Option Positive Update Ask Option has contacted me on 01/18/17 and is sending the total withdrawel amount. I thank Ask Option for the professionalism and perhaps it took them longer because they were very busy with thousands of other customers. My complaint is closed, no more problems, all is corrected now. Their broker I was asigned won almost every trade, name is Ben J... Sincerely Mary C. B... askoption.com

Hide full review
1 comment
Add a comment
T
T
Tony Rothchild
US
Send a message
Jan 23, 2017 5:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

There's no point in having the best binary options strategy if the broker you are working with is not carefully regulated.
I got scammed by "500options", lost over $50k, I tried every legal means but all went to nothing, just ended up spending money on unnecessary fees.
I ended up having to hire a hacker, his contact is ANONXLEGION@SIGAINT.ORG
He got me results within 48hrs.
You should reach out to him if you've been scammed, it was really depressing for me initially when I found out I had been scammed so I know the feeling.

ComplaintsBoard
M
7:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ASKoption binary broker

“Ask Option Binary Option Broker at askoption.com will not let me withdraw my own money.
Here is my current balance as of 01/16/17
Total pending withdrawals amount: $11, 727.00
Amount available to withdraw: $11, 727.95
Current balance: $11, 727.95

All i originally wanted was $5, 000 and their website reads it takes about 5 days for a withdrawel.
I submited the withdrawel on 01/05/17. Now today as of this post it is 11/16/17.

Because of this I now want al of my mpney.

After you submit a "withdrawel" you receive this email
"Dear MARY BO...
Out financial deparmtent is aware that recently you requested a withdrawal.
We will consider your demand and we will reply you shortly.
Please expect news from our side regarding your issue.
"
So i own my own money and they say that they will “consider” giving it to me. They even admit they just may rip you off and not pay their customers what is rightfully theirs.
I have sent several emails and they are never answered. My broker called me once, and gave many excuses that i dont even remember what they were.
I really thought ask option was legitimate. However it turns out that they are not even licensed.

I emailed them many times stating i would file complaints online and they ignore all of my emails meaning they just do not care.

Beware of this company
Ask Option at
askoption.com
Mary C B...”

Read full review of ASKoption and 2 comments
Resolved

Ask Option Positive Update Ask Option has contacted me on 01/18/17 and is sending the total withdrawel amount. I thank Ask Option for the professionalism and perhaps it took them longer because they were very busy with thousands of other customers. My complaint is closed, no more problems, all is corrected now. Their broker I was asigned won almost every trade, name is Ben J... Sincerely Mary C. B... askoption.com

Hide full review
2 comments
Add a comment
L
L
Lopez Clark
US
Send a message
Feb 06, 2019 11:28 am EST

Stop getting robbed by brokers, and traders online claiming to offer help, Trust me trading is 100% profitable if you meet someone who really makes money and willing to show you the right strategy, Contact me michaelroland727 @ GMAIL. COM, i will show you how to make money with any Broker, and help you get back all your lost funds.

R
R
R Willoughby
US
Send a message
Sep 03, 2018 8:05 pm EDT

28/02/2017 21:40:01 $13000.00 WITHDRAWAL APPROVED

03/02 GreymountainManagement +[protected] 5, 000.00

As shown above, on 28/02/2017 a withdrawal of $13, 000 was made from my account.
However, only $5, 000 was received as a deposit.
There are $8, 000 missing. Where did it go?

Richard Willoughby
rwill73@live.com
[protected]

ASKoption Reviews 0

Looks like ASKoption has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent ASKoption, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of ASKoption complaint handling

ASKoption reviews first appeared on Complaints Board on Jan 16, 2017. The latest review withdrawal not received was posted on Nov 29, 2017. The latest complaint binary options trading was resolved on Jan 17, 2017. ASKoption has an average consumer rating of 2 stars from 6 reviews. ASKoption has resolved 2 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. ASKoption Contacts

  2. ASKoption phone numbers
    +44 203 519 8515
    +44 203 519 8515
    Click up if you have successfully reached ASKoption by calling +44 203 519 8515 phone number 0 0 users reported that they have successfully reached ASKoption by calling +44 203 519 8515 phone number Click down if you have unsuccessfully reached ASKoption by calling +44 203 519 8515 phone number 2 2 users reported that they have UNsuccessfully reached ASKoption by calling +44 203 519 8515 phone number
    United Kingdom
  3. ASKoption emails
  4. ASKoption address
    Ajeltake road, Ajeltake Island, Majuro, 96960, United States
  5. ASKoption social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 07, 2024
  7. View all ASKoption contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.