Menu
For Business Write a review File a complaint
CB Hospitals and Clinics Atrium Health Emergency Room in Lincolnton, NC
Atrium Health

Atrium Health review: Emergency Room in Lincolnton, NC

C
Author of the review
2:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Monday, Nov 13th my gastrologist sent me to the hospital thinking I had a blockage because I have several Crohn's disease. I arrived at the hospital shortly after 5pm. Was taken back for blood work and an X-Ray right away, but never heard from anyone after that. I watched as everyone after me kept going back, but my name was never called. (A teenage, ordered food in the waiting room. He was eating, laughing, and talking and still got seen right away) I continued to watch as people came and left... After sitting in the waiting room for 5 1/2 hours I decided it was time to leave. I could barely hold my head up I was so sick.

When I decided it was time to leave, I ask the receptionist why I was never called back, and she stated she has no clue that the head nurse makes those decisions. I told the receptionist the service at Lincolnton, NC hospital was awful, and I would never come back. (Never raised my voice. I was so sick I could barely walk) Then a security guard walked after and said I'm not allowed to say things like that and ask me to leave. Really... I was asking a question and felt I needed an answer since I sat in the waiting room for so long. The security guards were too worried about chatting with the nurses, walking a nurse to her car, and going back to that room beside bathrooms to eat and drink every couple minutes.

I left and the next day I went to my gastrologist, and he took more blood work etc. Come to find out my white blood cell count was extremely high, and I had an infection.

I never go to the hospital for anything... This one time and my experience was so bad I will never go back.

Claimed loss: Poor customer service

0 comments
Add a comment

More Atrium Health reviews & complaints

Atrium Health - I was given an appointment by their call center with a doctor not appropriate for me
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Atrium Health - On 11/9/20, I received an occipital nerve block at a clinic in Charlotte, NC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Atrium Health - In November 2019, I met with someone at the above location to be fitted for masks and supplies
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Atrium Health - Wait time and nasty attitude of the receptionist
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Atrium Health - I was unfairly billed by Atrium health
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Atrium Health - I saw Dr R**** in the Albemarle NC office and agreed to take a sleep test at home 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Atrium Health - Hello I want to share with you what has happened to my husband and I , in hope that we find justice on what the Atrium Health Carolinas
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Atrium Health Contacts

  2. Atrium Health phone numbers
    +1 (704) 355-2000
    +1 (704) 355-2000
    Click up if you have successfully reached Atrium Health by calling +1 (704) 355-2000 phone number 0 0 users reported that they have successfully reached Atrium Health by calling +1 (704) 355-2000 phone number Click down if you have unsuccessfully reached Atrium Health by calling +1 (704) 355-2000 phone number 0 0 users reported that they have UNsuccessfully reached Atrium Health by calling +1 (704) 355-2000 phone number
    +1 (704) 381-9900
    +1 (704) 381-9900
    Click up if you have successfully reached Atrium Health by calling +1 (704) 381-9900 phone number 0 0 users reported that they have successfully reached Atrium Health by calling +1 (704) 381-9900 phone number Click down if you have unsuccessfully reached Atrium Health by calling +1 (704) 381-9900 phone number 0 0 users reported that they have UNsuccessfully reached Atrium Health by calling +1 (704) 381-9900 phone number
    +1 (980) 442-6410
    +1 (980) 442-6410
    Click up if you have successfully reached Atrium Health by calling +1 (980) 442-6410 phone number 0 0 users reported that they have successfully reached Atrium Health by calling +1 (980) 442-6410 phone number Click down if you have unsuccessfully reached Atrium Health by calling +1 (980) 442-6410 phone number 0 0 users reported that they have UNsuccessfully reached Atrium Health by calling +1 (980) 442-6410 phone number
    More phone numbers
  3. Atrium Health address
    1000 Blythe Blvd, Charlotte, North Carolina, 28203-5812, United States
  4. Atrium Health social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 15, 2024