Red Rooster Foods reviews and complaints 1
View all 339 complaintsRed Rooster Foods - riippa meals
We decided to go to red rooster for lunch so went through the drive thru around 1.50pm on the 17th october 2019 I was with my partner and 3 children. I ordered 8 rippa meals for us all to take home so the other people at home can also have something small for lunch. I gave him a 50 note got 10 change.
Once we got home my son was eating his chips and it's what seemed too look like in his chips was a pubic hair. See photos attached. Now this photo was taken at 2.01pm which it also shows in the photos. My children are also at an age they dont have facial hair nor pubic hair. Or in fact hair on there head as curly as this.
I called them to make them aware of this and told them I threw everything in the bin took my kids food and made them all stop eating as I started to feel sick. The manger told me to come down and bring it down to the store to show him.
As I arrived around 220pm he then refused to refund meals or money telling me I could have put it in the food and giving me attitude then calls the police on me as I refused to leave until something was sorted out. So as I had my children with me I wanted to wait until police attendance as I did nothing wrong.
The manager in this store is not doing good buisess for your store and should probably re consider job areas if that is the way he deals with complaint and how he treats and speaks to customers. I really didnt like my experience there and I will not return back to this red rooster and I am still looking at working out how I go about getting a full refund on my meals for all this has caused. The manager, name was ben
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