Augusta Chronicle Augusta Georgia review: Customer service

As a former subscriber to the chronicle today I called in to restart my service, once on the phone I noticed the young ladies accent in her voice so I ask where she was from. Her answer was the Philippines of which I have no problem with EXCEPT that like AT&T who also uses call centers in the Philippines when someone has an issue or complaint your then rerouted to eight or ten other people and never actually get the help you need. It’s for this very reason I no longer use AT&T and I’ll never again subscribe to the Augusta Chronicle, so why not simply hire and use local companies and people to service your customers. Also, I’ve read the past reviews on the news paper and I find there appalling to say the least, I see a future closure of the Augusta Chronicle paper for good, sad.