AuthorHouse
Reviews and Complaints

I have gotting my book publish, but never gotting real actually royalty check. Had send prive that it was a few days best seller. I send prove they press release my book on broadway news in new york city were celebrites like al pacino, jennifer hudson, & beyonce. They told me that was not prove it sold. They never gave me. My real actually royalty check. They gave me a fake check of $2.00. Authorhouse is just a company for themselves.

Sincerely,
Franklon rashaude voss

I paid 800 quid plus to get my book published they sent me back a rubbish cheap looking copy two pages the same. The images the wrong way around so there was large white blanks on each page. Unsellable n put at a retail price to high. They are only interested in making money for themselves. They do not care about anyone I cancelled the book becoz it was rubbish n embarrassing yet they still have it for sale over a range of websites. N send me n email for discount on book publication becoz of coronovirus how disgusting is this company I advise anyone to stay well away from this scam n fraud

Published with Authorhouse back in 2014 and received only one royalty check for 99 cents. Ridiculous. Always telling me the book wasnt selling enough copies to receive a royalty check. I dont beleive them. Never have gotten anymore checks. Fraud company to be sure. This publisher takes money from me the author and promises you it will be a big hit in the book market stores. They do not respond to questions of how many of your books they have sold or when you can expect another royalty check. They just want you to order books on your on to sell yourself or pay for more advertising. They really talk a good game and mess with your head that your book is the greatest but after they publish it which matter of fact was a lousy job of color and print you never hear anything back from them about how your book is doing in the bookstores. Could have sold a million copies for all I know but me the author as of 2019 has received only 99 cent! Stay away from them .

Effective immediately I am canceling my contact with you. Due to fraud, malfeasance, and breach of my work. I want released all properties related to el elyon, manuscript gallery, pictures. Removed from you incurring any money any source well as well as ibsn. If this is not sent to me within 10 business days I will be forced to contact my atty. ALSO any funds on video not completed.
Thank You
Rev Gary Emas

Despite being a client for AuthorHouse many times. Every time they try to make extra money from mistakes in figures clarity after printing. The staff and / or the company doesn't appreciate at all the coming back clients. Delivery is always late. The marketing team they try only to get you chained with more contracts.

Worse you can't reach the staff top management.. they kept barriers to ensure they don't hear their client services.

My book was created fine last year. HOWEVER they made the pricing too high for a children's storybook. No one will pay $20 for a book. I asked if it could be changed and they said no. They said it was determined by the number of pages BUT, at no point did they tell me that. I would have taken away two pages. I spent a lot of money for a book I can't sell.

A couple of months ago, I called and spoke to someone explaining I wanted to cancel my ALC subscription. To date...they have not stopped the emails and continue to charge my Wells Fargo Visa Card. I don't use the service and want it Stopped! My name is Bryan Smith, my books published by Authorhouse are Funumbers and Geological History of Yosemite Lakes Park.

author house is a scam I have been dealing with them for 151/2 years from 2003 to present. Trying to get a cookbook publish
called new groove fusion cookbook I have been through 12 to 16 account managers manuscripts lost or misplaced. Galleys are filled with misspellings "Typo's" some parts of the manuscripts are missing. Bad editing old manuscripts are mixed with new. So I send my new account manager at that time Mae Parton the corrections by mail and some by email. Then she tells me the corrections will cost me $100.00. When I call her to check on how corrections for the cookbook are going. So she told me I had to pay author house $100.00 before they could move forward with the corrections. So I paid the $100.00 to author house then Mae Parton sent me the galley for my cookbook by email. And I take a look at the galley at the cover of the cookbook and inside the cookbook. And it's all wrong there are " Typo's" recipes are missing in the book. There are names of recipes on the cover of the cookbook that are not in the cookbook. So I call Mae Parton to tell her about what happened. Then she tells me this next round of corrections will cost me another $125.00. And this is after I just gave author house $100.00. Then I told Mae Parton I am not going to pay another $125.00 for corrections. And then I told Mae Parton to have the person who was in charge of my cookbook. To give a call and nobody never did. Then in the fall I get a call from author house and I told her what's been going on. And I told her about the corrections that I paid author house $100.00 for. And I told her that I have been dealing with Mae Parton and I told her about the corrections costing me $125.00. Then I told her that Mae Parton sent me a galley of a cover of book that was suppose to be my book but it was a different book not mine somebody else's book. Then she told me that Mae Parton no longer work for author house. Then I told her I have all the emails and galleys sent by Mae Parton. And then she said she would check it out and that was the last time. I heard from author house and this was in the fall. Now it's past the Christmas Season fifteen half years going sixteen years and no cookbook. I spent $4000.00 I want my manuscripts back and a refund all author house did. Was to scam me out of money it doesn't take 15 1/2 years to do a cookbook. l Also I had filed a complaint with BBB of central Indiana complaint number 121 on 6/16/2017 about the problems I was having with author house and author house told BBB that I had changed my phone number and they couldn't contact I never did change my phone number. So author house told BBB a lie [protected] [protected]@aol.com

Author House publishing gave me an offer I couldn't refuse to publish a second book for me title Forgotten Lost and Hidden America for $580.00, after submitting my manuscript and a partial payment of $300.00 dollars they renege on the agreement, by request to get proof of all the characters in my story, then refuse to publish or give me money back.

A quote was received to publish my second book "My Zimbabwean Odyssey - The Sequel" in September 2018.
The fee was to be paid in three instalments ie:-
17th September, 17th October and 17th November 2018.
However, because AuthorhouseUK could not produce the 8" X 5" size of book required with colour inserts, wanting instead to produce an 8" X 8" square "childs" colour book, the package was cancelled on the 6th November and no manuscript was ever sent to them.
This was well within the 90 day cancellation time frame but they still took the final instalment from my bank account ten days later on the 16th November 2018.
To date, despite many e.mails, no refund or an explanation as to why it's not forthcoming, has been received.
In all, it has been a totally stressful, frustrating and expensive experience.
I for one have lost all faith and trust in AuthorhouseUK and
the future of my first book, "My Zimbabwean Odyssey" currently with this publisher, now has to be re-considered.

Greetings,

I published a book with Authorhouse in 2015 and was not satisfied with the accountability in sales, royalties, and finished product. (Rogue Journey) After months sales took place without feedback to the author and also over the course of years. The book was also sold in the U. K. where it was first published. The book is still available in some outlets. I believe on consignment.

Last year. I withdrew the book from Authorhouse and Amazon distribution after complaining to the Better Business Bureau in the publisher's home state, but the matter has not been resolved.

This Public submission Is to anyone interested in forming a Class Action Suit against the publisher?

Apparently once a book is published it lives forever on the sales outlet shelves, is sold, but Authorhouse keeps the royalties over the years which can be and often are with time, significant. In example: Grandad writes a memoir which at first sells well, and then Grandpa dies or the old guy forgets, the family forgets about it, but the bio keeps on occasionally selling on consignment, and over a short or long period sales records go unreported and disappear. Where does the residue royalty go? [protected]@Yahoo.

I signed a contract with authorhouse under the cheapest package they had, they took out the first month's initial payment, they had me send a manuscript. They had me send an author bio, a book bio, and an author's picture. I no longer want their services, how do I get them from not selling my books. I feel i've been frauded. When I call the intake check-in lady her name is rowella alvaro she does not call me back for weeks. I do not want them to still my copyrights by using an isbn number, my name is adrian w loomis iii please call me at [protected] I can explain more it is a long story. Thank you.

In 2009 and 2010 I published two different books with Authorhouse

I know that the books have had reasonable sales yet I have still not received my royalty cheques.

I have sent over 200 emails and they say they cannot pay me as I do not have a UK bank account. Why would I when I live in New Zealand?

I have files of their lies but what can I do? One of my books they say is in the name of another person when clearly I wrote it as its nonfiction.

It has been the worst experience I have ever had with a business and it's unbelievable that they get away with it

By now I am sure it is quite clear to anyone that Authorhouse is a wildly disreputable company. With the thousands of complaints and the pending class action suit filed in New York, no one should ever consider using them as a publishing tool.

In 2009 I did just that. They charged me jus $800.00 US and in the end published my book using a preliminary unedited draft. They said they would change the content for an additional $200.00 US. I declined and sent them a cancellation order in May 2011. That should have been the end of it. It was not.

In mid 2016 I came across my book for sale at Barnes and Noble so I contacted Authorhouse and asked them if this book was still for sale. They said yes and aimed a sales consultant at me. I could not believe it was still being sold since I received $0.00 in royalties during those five years.

I asked for a full accounting of these royalties and I was surprised to find that there was almost $100.00 US in royalties at $1.82 US per book. (The book sold for around $35.00 US)

In February 2016 I asked for those royalties to be sent and they told me that their accounting department would have to investigate to see whether or not each royalty check sent to me, was cashed or not. In the interim (today is March 4th 2018) I have received nothing, and all I have been told via email is that the accounting department is working on it.

I will say that if I had an accounting department that incompetent, I would fire the lot of them. 13 months later and a second cease publication order. I find that the book is STILL being sold. I know because I just bought one.

So if anyone is still thinking of using Authorhouse to publish their hard work - their intellectual property - stop! Do not use Authorhouse! You are simply throwing your hard earned money and your Intellectual Property away. Research the publishing industry and inform yourself about the scams out there. There are good companies that will actually aid you in the process. Authorhouse is not one of them.

I had AuthorHouse Publishing for my Service of Publishing my book' I was to make payments and my first payment was posted a month ago' The year of 2018 I was to make another payment as I was going to just pay the whole amount and be done' I gets a text from my Credit Card that I had just paid off, that I now had a balance due! I was so upset because I was not going to use that card any more because of the interest' I was going to pay it off with another card' I immediately checked it out! And AuthorHouse without my permission took a payment out plus some other person that I had no knowledge of that works with AuthorHouse that had taken $9.99 Now these peoples I had no knowledge of period! Why would I pay someone else anything if I was paying AuthorHouse? Their Name is ALC' They was to refund my money and of yet they have not!
Authorhouse has been RUDE & NASTY! That man that is named Christopher Collins Ext 7205 Should be FIRED! ASAP! The contract as he stated said they was to keep $150 if I Cancelled! But I wouldn't had cancelled if they didn't pull my money out without my permission! That was their downfall and illegal act that caused me to run from them! I want ALL MY MONEY BACK ON MY CARD
I DO NOT WANT TO EVER, EVER HAVE ANY DEALINGS WITH AUTHOR HOUSE PUBLISHING EVER, EVER AGAIN! I WANT ALL MY MONEY FROM BOTH PARTIES OF AUTHOR HOUSE. They are a Publishing Company that I wouldn't recommend my enemies to have! They do not try to even fix their mistake just want to grab $150 and many times more of your money for to keep them open! They need to SHUT DOWN IMMEDIATELY they are LIARS & CONS and yes I am still looking into suing them for going and pulling money out without my permission!

Last year I published a book with Authorhouse for which I paid a huge sum for so-called "promotion." More than a year later, I never received any royalty statement, which any publishing company is supposed to do.

I then submitted another book for which I paid over 3000 dollars as a first downpayment. Before they did any work on this book, they told me that I needed written authorizations for each picture included in it. I told them I wasn't able to do so and I arranged to have the book published elsewhere. Despite countless e-mails and although no work whatsoever was done mon this book they never refunded me my money.

My email is [protected]@outlook.com Keep well clear of Author house they have cheated me out of over $2000 by not doing as I wanted, I'm from Sydney
If they were to pull the same stroke in Sydney they would be put out of business and their Publishing Manager Jud Cure whose from India locked up, she's a liar and a cheat of the first order I wrote a book called The Big Mistake and needed it published I turned to Author House, but they weren't doing as I wanted and despite different questions I would ask them from time to time I could never get a straight answer from anything I asked Jud Cure.Somebody needs to put a stop to these people, what I don't understand is why the authorities haven't put a stop to this company cheating people out of their money Geoffrey Hicks

During July 15 2014 My book of poetry called Inspiring Thoughts was published by Authorhouse to be sold on Amazon. I signed an agreement to have my book advertised in the September's 2014 issue of Reader's Digest but to my surprise I paid almost $7, 000.00 to have an 2 inches by 2 inches ad placed which I was dissatisfied with after I saw it, that is, the ad in Reader's Digest. Today I've to believe I paid too much money to place such a small ad in this magazine. When sales didn't happen because of poor advertising on Authorhouse part one representative of this publishing company called me to tell to do ad in Time Magazine costing another $7, 000.00. The point I am trying to make is why didn't use Time Magazine first because I was told I would get a full page for my book Inspiring Thoughts. I definitely believed I was scammed out of almost $7, 000.00 by Authorhouse.

I signed a book publication contract with AuthorHouse in 2012.
Since then, problems have been dogging the project.
Micheal Pyles, who is in charge of sending me free copies, has never responded to my emails when I asked him why I could not have a say on how the copies are sent if I have to pay about $200 for the mailing costs.
I filed a complaint with AuthorSupport, which took weeks to respond to my emails. It often took weeks for AuthorSupport to give me a reply.
Merly Delicano, my coordinator, took weeks even months to respond to my emails.
I pointed out the problem to manager Headley-Jerome, who said: “We are not sure how we could have acted more appropriately.”
My new coordinator, May Alvarez, suddenly ignored my emails.
I pointed out the problem to Tim Mendoza, production supervisor, who avoids addressing my complaint.
AuthorHouse employees are unabashedly shameless. Instead of offering an apology and trying to improve its services, a senior employee, Adrienne Scherschel, senior Author Satisfaction researcher, asked me to not rehash what had happened and to move on.
I finally reached the point where I said enough is enough. I took the monetary loss and moved on.
The USA has some of the best business schools in the world. The Authorhouse employees do not even have an ounce of business etiquette. They do not even know that before they are businesspeople, they have to be decent people.