Autumn Exteriors’s earns a 3.5-star rating from 20 reviews, showing that the majority of homeowners are satisfied with their home improvement projects.
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Excellent customer service and the process from beginning to end was smooth
Excellent customer service and the process from beginning to end was smooth. The installers were polite and cleaned up their mess when finished installing my beautiful new windows. Highly recommend.
The complaint has been investigated and resolved to the customer's satisfaction.
This company installed a leaf blocking system on my gutters
This company installed a leaf blocking system on my gutters. Tony and his crew were very professional, polite and respectful of my business needs. Thank you Don for making sure I no longer have to clean my gutters!
The complaint has been investigated and resolved to the customer's satisfaction.
We contracted with Autumn Exteriors in February to install siding on the east side of our house. We had siding installed on the front of the house some years before and wanted the side to match. From the first consultation to contracting to installation, this was a very pleasant experience. The salesperson who came to our house helped us choose a color that worked with the front of the house. The installers not only did a wonderful job with the siding, but also repaired a damaged area near our steps. Before the installation, there were gaps in the window casings that allowed water to get in between the wall and the bricks. After the installation, there are no more gaps! Before the installation, we had unsightly vents and the opening to the crawl space had no cover. After the installation, everything looks fresh and clean! Due to supply chain issues (who hasn't experienced this in [protected]?), the installation didn't begin until July, but the installers got their work done very quickly and cleaned up the area afterwards. We are very pleased with the work that was done and would highly recommend Autumn Exteriors for any siding work to be done.
Great products & awesome craftsman. They did an amazing job. Would highly recommend them for any home improvement project.
We had the best experience with Autumn Exteriors. I worried that my house would look like it was covered in plastic siding. I couldnt be more pleased with the siding itself and the workmanship was amazing. Our installer is a true craftsman. Love, love, love my new siding on my 130 year old house. My house still has its character.
Autumn Exteriors installed replacement windows in my home and the experience was positive in every way
Autumn Exteriors installed replacement windows in my home and the experience was positive in every way. The office staff and crew were very personable and professional. I look forward to working with Autumn Exteriors on future remodeling of my home.
The complaint has been investigated and resolved to the customer's satisfaction.
Everything was excellent! From the first meeting with the owner, to choosing which windows we wanted, to the communication and installation. We love love love our new windows!
We went with Autumn Exteriors for our siding, soffit, *** They did excellent work and it looks like we've got a whole new house! Very happy with the office staff & whole crew.
Had a good experience with installation crew
Had a good experience with installation crew. they were courteous and did a good job of installing the leaf guard to our guttering system as contracted. We had some minor issues with the install scheduling which we were able to resolve. .Overall a good experience
The complaint has been investigated and resolved to the customer's satisfaction.
Debated for years whether to get siding and finally jumped off the fence
Debated for years whether to get siding and finally jumped off the fence. Autumn Exteriors did a wonderful job from the first visit with sales to help with the color and with the installation crew. Top notch in my books! Thank you for a wonderful job well done!
I had a very good experience with Autumn Exteriors
I had a very good experience with Autumn Exteriors. I had guttering installed and they also fixed an area for me that had been rotted out. Tony and his work crew were great to visit with also. they cleaned up all the mess. Now I am going to get some siding as well
Excellent Company for your home improvement needs
Excellent Company for your home improvement needs.. Replaced windows and doors and clad my home with a log look steel siding. The business office was helpful and each crew that worked on the project were knowledgeable professionals. We recommend this company for all your projects.
The complaint has been investigated and resolved to the customer's satisfaction.
Great customer service from start to finish!
Great customer service from start to finish! My wife and I had our gutters replaced and we could not be more happy about them! Don was great! The crew that came out was very professional and answered every question my wife and I had! Will definitely be using them again in the future!
The complaint has been investigated and resolved to the customer's satisfaction.
I had several bids for gutter guards
I had several bids for gutter guards. I felt Autumn Exteriors provided an excellent product for a fair price. Everyone I dealt with was kind and professional and helpful. The guards were installed days after the bid and someone came out to inspect the work when it was complete. The service could not have been better.
The complaint has been investigated and resolved to the customer's satisfaction.
We had the best experience with Autumn Exteriors
We had the best experience with Autumn Exteriors. I worried that my house would look like it was covered in plastic siding. I couldnt be more pleased with the siding itself and the workmanship was amazing. Our installer is a true craftsman. Love, love, love my new siding on my 130 year old house. My house still has its character.
Very happy with their work
Very happy with their work. We needed some siding replaced on the back of our house after taking down our old dilapidated deck. They were able to come out and match our current siding and got the job done on our time line. A nice friendly bunch to work with. Would recommend them and will use again in the future for any more siding needs.
The complaint has been investigated and resolved to the customer's satisfaction.
The owner of Autumn Exteriors is a pushy salesman and attempted to charge me more than four times what two other local companies would charge
The owner of Autumn Exteriors is a pushy salesman and attempted to charge me more than four times what two other local companies would charge for the same project with the same quality of materials. That isn't an upsell, that isn't good salesmanship, that is price gouging and completely unethical. Autumn exteriors should be ashamed of themselves for conducting business like that!
The complaint has been investigated and resolved to the customer's satisfaction.
Don and his crew are very awesome
Don and his crew are very awesome. They were very Honest and had respect for me. You do not see very many contractors that will work with you. The subcontractors did a very good job. I was so amazed when I came home from work. What a difference it actually made to my house. The ladies in the office were so kind and kept me informed, Penny and Lacy you are right on it. I recommend Autumn Exteriors to everyone. Good people... Goal is to serve their customers.. Love it. Thank you all. Be Safe and Stay Well.
The complaint has been investigated and resolved to the customer's satisfaction.
Owner was very pushy about getting me to sign a contract instead of giving me time to think
Owner was very pushy about getting me to sign a contract instead of giving me time to think. I later canceled and had to pay $800 for the cancellation. The reason for canceling is because I found out he was charging me over $3,000 for gutters on my 770sq ft house compared to a quote of $700 by another contractor. I paid more in the cancellation fee than I will pay to have gutters installed by the other contractor. So many people in my town have complained about the same reasons so that the contractor is no longer allowed to have a booth at festivals.
The complaint has been investigated and resolved to the customer's satisfaction.
I've just had Autumn Exteriors replace my soffits & facia!
I've just had Autumn Exteriors replace my soffits & facia! My crew was exemplary! #1. they arrived on time w/ materials and equipment! #2. they worked over the weekend to finish the job, before it rained! #3 I was impressed w/ the crew, they were polite, hard workers (even in the extreme heat), and conscientious of their work #4 they cleaned up all the debris from their work #5 repaired the soffit where the door scraped the aluminum! Autumn Exteriors has supplied me w/ new windows that I absolutely feel are the best in the industry, and now have replaced my soffit & facia in time for the new roof, and have shown to have excellent professional work crews!
The complaint has been investigated and resolved to the customer's satisfaction.
Autumn Exteriors Complaints 5
so I gotta say something about Autumn Exteriors, LLC
so I gotta say something about Autumn Exteriors, LLC. They been giving us some trouble with our payments, man. We sent them a letter back in September telling them that they ain't been applying our payments right and they keep adding late charges and stuff. Even when we paid double, they still said we owed more. We're retired veterans, you know, and we can't deal with their harassment no more. So we just gave them 800 bucks to close this mess. It's a shame, but we had to do it.
Me and my hubby signed a deal with Autumn Exteriors, LLC on June 29 to fix our back gutter and put a cover on it
Me and my hubby signed a deal with Autumn Exteriors, LLC on June 29 to fix our back gutter and put a cover on it. But until now, September 6, no work has been done yet. I reached out to them twice to ask when they will start the job, but they said they'll call me back. But still, no call back! How long does it take to get the materials to finish the job? Can I cancel the agreement and find another contractor?
We got some windows, siding, and gutters from Autumn Exteriors
We got some windows, siding, and gutters from Autumn Exteriors. We got the gutters put up in April , but they weren't put on straight. We told Autumn Exteriors after the first rain, and they said they'd fix it next time they were around. But it's been over FOUR YEARS and we've called them a bunch of times, and the gutters still ain't fixed. I left five messages and they didn't call back. We paid for the gutters already, so they gotta fix it or give us our money back.
Is Autumn Exteriors Legit?
Autumn Exteriors earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Autumn Exteriors. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Autumn Exteriors has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Autumn-exteriors.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Autumn-exteriors.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Autumn-exteriors.com you are considering visiting, which is associated with Autumn Exteriors, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Autumn-exteriors.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The autumn-exteriors.com may offer a niche product or service that is only of interest to a smaller audience.
- Autumn Exteriors protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
This company came out last March to put siding on our house
This company came out last March to put siding on our house. The main issue is that the soffit wasn't put on right and it makes a huge amount of noise when the wind blows. It actually keeps us from sleeping. It's embarrassing when someone stays over. I have called them several times and they send people out, but all they do is look at it and agree with us that there is a problem, they never fix it. One of the guys I spoke to said they have all of the parts to fix it but they never do. In addition to this problem they were terribly messy and they left nails everywhere. We had a storm coming once and we told them a bad storm was coming. They said they would take care of the materials, but they didn't and the next morning it was all out in the road.
So, I hit up Autumn Exteriors for a quote on siding for my crib back in September
So, I hit up Autumn Exteriors for a quote on siding for my crib back in September. This dude named *** came out to talk to me. I was straight up with him about being tired and dealing with my boy Kevin's brain cancer. But this guy didn't care, he just gave me his sales pitch and tried to pressure me into signing a contract that same night. And I fell for it, thinking it was my only option. Fast forward to November and I'm trying to get some basic info on my order and this company won't give me anything. They told me to just look at the contract, like that's supposed to be enough. Then, out of nowhere, *** shows up at my house unannounced while I'm at work and with Kevin there too. He couldn't even answer basic questions about the quote he gave me, like how he came up with the price or what kind of repairs were included. He just kept saying he's been doing this for 40 years and I should trust him. But when I pushed back, he got all angry and threatened to take me to court. I'm not saying I won't pay, I just want to know what I'm paying for. And now, I still don't have siding on my house and this company has terrible business ethics. Don't waste your time with them.
About Autumn Exteriors
At Autumn Exteriors, we understand that your home is your most significant investment, and we are committed to helping you protect and enhance its value. Our team of highly skilled and experienced professionals is dedicated to providing you with the best possible service, using only the highest quality materials and the latest technology to ensure that your home looks its best and is protected from the elements.
We offer a wide range of services, including roofing, siding, windows, doors, gutters, and more. Our team of experts will work closely with you to understand your needs and preferences, and we will provide you with a customized solution that meets your specific requirements. Whether you need a complete exterior renovation or just a few repairs, we have the expertise and resources to get the job done right.
At Autumn Exteriors, we are committed to providing our customers with the best possible experience. We offer a 100% satisfaction guarantee, and we stand behind our workmanship with a comprehensive warranty. Our team is always available to answer your questions and address any concerns you may have, and we will work tirelessly to ensure that you are completely satisfied with the results.
In conclusion, if you are looking for a reliable and trustworthy home improvement company that can help you transform your home's exterior, look no further than Autumn Exteriors. With our commitment to quality, craftsmanship, and customer service, we are confident that we can exceed your expectations and deliver the results you deserve. Contact us today to schedule a consultation and see how we can help you enhance the beauty and value of your home.
Overview of Autumn Exteriors complaint handling
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Autumn Exteriors Contacts
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Autumn Exteriors phone numbers+1 (417) 831-2200+1 (417) 831-2200Click up if you have successfully reached Autumn Exteriors by calling +1 (417) 831-2200 phone number 0 0 users reported that they have successfully reached Autumn Exteriors by calling +1 (417) 831-2200 phone number Click down if you have unsuccessfully reached Autumn Exteriors by calling +1 (417) 831-2200 phone number 0 0 users reported that they have UNsuccessfully reached Autumn Exteriors by calling +1 (417) 831-2200 phone number
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Autumn Exteriors emailsoffice@autumn-exteriors.com78%Confidence score: 78%info@autumn-exteriors.com73%Confidence score: 73%Support
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Autumn Exteriors address3001 E Pythian St, Springfield, Missouri, 65802-2417, United States
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Autumn Exteriors social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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Did a great job on my mother's home! Highly recommended
Debated for years whether to get siding and finally jumped off the fence. Autumn Exteriors did a wonderful job from the first visit with sales to help with the color and with the installation crew. Top notch in my books! Thank you for a wonderful job well done!
Professional, courteous and knowledgeable. Great job! Came when they said they would and did what we asked them to do.