Avakin Life
Reviews and Complaints

I bought the $2.99 deal that came with a boat clothes and 10000 coins and I got everything but then I bought the horizon house which rn is 4999 and I did successfully purchase that but after I bought it the rest of my money was gone, I should've had 5001 coins left but I didn't. It was just gone and so idk what happened but I spent real money on this game and I ended up loosing coins so I basically lost my real money's worth, is there anyway you can give me back the coins that I lost due to the glitch

My daughter is a minor and I had to report a user "Savage King" to the Police. He has solicited my daughter and requested "naughty" pics. This User claims he is born in 1999. My daughter is 12.

I have brought legal action against him and reported him to the Police. It is evident he is a pediphile! He should not be allowed to gain access to your site as he is stalking children.

Please advise.

Michelle Oosterwal

Good day, I would like to inform you that my account got suspended for "underage user" and I tried contacting you, I got an e-mail back saying you would reply in 3 working days but you didn't. I wanted to check again, to know if you just forgot to reply to me or if there really is no way I could get my account back. I was a level 43, 2 year old account and I did make an in-app purchase. I am not an underage user, I am 16. The day before my account got suspended, my 12 year old cousin was on my phone for 2 days or so and I told her she could do whatever she wants on my account. I apologise for the misunderstanding and I am asking again, if there is any possible way that I can get my account back.
Love, Merc.

My friend's account with email of [protected]@email.com has been suspended due to false accusation of being underage. We can provide documents as a proof of not being underage. He's been also using Avakin Life for 2 years now, going 3 years even. It would be such a waste if his account will be forever be unaccessible. He already spent a lot of money for this game. We need to know when will his account be restore, he's depressed right now.

My name was changed on Avakin about 4-6 days ago.
I contacted Avakin Support and got the automatic reply saying it'll take up to 3 days to respond.
It took Avakin about 4 days to answer me and it was "Anton" who responded to my Email.
He told me my name was changed due to characters which weren't supported by Avakin. I don't understand that theory, because when i changed my name back then Avakin supported it. Anyway, he also asked me to send him a name and he will change it for me.
Its been two days and my name hasn't been changed. He never responded after that either.
I support Avakin as much as possible and I never get any support in return.
I'm not too happy about the customer service.

the creators of avakin life have failed miserably when it comes to reporting and investigation. Due to the age allowed to play on Ava you get a lot of false reports but the Ava officials have no legit way of making sure the reports are legitimate. We spend time and money on this game only for them to suspend a account based on a 13 year old reporting you. Ava should really reconsider the age rage and the reporting policy. I feel like I was robbed of my money by avakin.

When ever I try to open my avakin life when ever it gets to 88% it show unable to sign into you account at this moment try again later. I have been trying and trying again and trying again for 1 month now I don't know what else to do I need it to work before 31 October because of Halloween I have never celebrated Halloween on avakin I will like to really experience it but it won't just load try again

Email: [protected]@gmail.com

I have accepted the mission from Morgana and collected all five of the magic materials from the Wandas, and the teddy bear from Morgana on the first day of the event. I returned to Morgana at the center of the maze and she greets me with "Greetings, (username)" I have tried saying Greetings back, and have tried saying yes to retrigger the mission. Neither work she will not acknowledge that I have collected all of the materials. I contacted support that night and got the standard automatic "could take 3 days to respond due to flood of messages" and that was 3 days ago. I still have not recieved a message or email from Avakin with help resolving the issue. I tried uninstalling my app and reinstalling it. I have cleared the cached memory. I sent another message today. No response. Does anyone know what to do?

I found all the items and went back to Morgana on the first day of the event and I still haven't received my petkin all she does is say greetings and I've tried everyday and it's still the same. Please help I want my petkin. I don't understand why it won't work I've even been checking the App Store for an update and nothing. Everyone else seems to be getting there's but no one will tell me why I can't get mine.

What's going on with moragan why is she not giving me my Perkins... I have all 5 magical so she can do the ritual and nothing.. I want my prize... then she tells me to prove my self what is that all about... fix the glitches and lagging going on in avakin life please.. fix it please thank you so much
[protected]@gmail.com
This is all she says only greeting fix that

On my Avakin account "ToneyCensky" there is a problem. Whenever I go to try and change my profile picture, whether in the social area or changing my outfit, it won't let me. It keeps saying something along the lines of "can't upload photo". It's done this for two days and is becoming a nuisance. Also, it won't let me save any outfits to the wardrobe area. Is there a bug about on your game?

The pictures i send is prove that im right people dont vote for the one that has styled it best they vote for random people so that they can stand a better chance to come in the top 10 the whole fashion contest is one big cheat ...
Its really unfair because theres girls like me that spend so many coins on the fashion contests and dont get anywhere...
Its not even worth doing it anymore

There were racist attacks by a group because I was an Indian dressed as a wolf. The attached screenshots clearly explain the purported attacks. I've heard rumours of the game being lax on the perpetrators of abusive activity, since they spend huge sums at the store. I hope money is not an excuse to go around abusing people on the game

The date of the incident was Oct 20th . You can find the other info from the screenshots below. My username is "Inventive Eye".

There users must be permanently banned from avakin along with their devices(IMEI) to ensure the safety of other ethnic groups and uphold your terms of service against such depraved acts.

My account got suspended the reason is that I'm a underage user but it's not truth am a adult person so please give my account back this stupid thing I dont like in this game so please help me give my account back to me if u people want proof I have proof also I'm playing this game 5 month ago bcz I like this game but a person report me but I'm not a underage user so please give my acc back

To my avakins life team d e n t a feel that I have done nothing wrong and violated the code of conduct that is not good or committing fraud like hack coins, I strongly request that my avakins account in the name of d e n t a be activated immediately, and I promise I will not repeat it again. With this appeal hopefully the avakins give me another chance to play avakins life again. Thank you very much 😘

To my avakins life team d e n t a feel that I have done nothing wrong and violated the code of conduct that is not good or committing fraud like hack coins, I strongly request that my avakins account in the name of d e n t a be activated immediately, and I promise I will not repeat it again. With this appeal hopefully the avakins give me another chance to play avakins life again. Thank you very much 😘

I was recently suspended when I was going to change my name I was suddenly restricted from doing anything I need my account back this is my first time getting suspended :( I have never ever been warned about my name, I just got an instant ban when I was hanging out with my friends. I need my account back ASAP I cannot live without my account I spent over 500 dollars on this game I hope you understand and uplift the suspension I will change my name ASAP!

Had items removed without refund although I was told I would be... completed offers for rewards & not received although I sent proof I just get emails saying high volume requests at the moment we'll be in touch soon & don't! then the offer expires so it was nothing in the end.. customer support should not be experiencing high volume that it can't be of support to customers it's very unprofessional.. also be careful of the offers as my bank card as been blocked numerous times by my bank due to fraudulent activity they think is the game! I have a new bank card sent every time I've given details to complete an offer some coincidence

I want to block all devices that use my account
But don't block my device Galaxy J7 Core
Please, I am addressing this problem from four months ago. Please,
This is the beginning of the event that I have given the email and password to someone and robbed me and sold my account to a girl and the girl says I will not give you your account
The girl messes with people and brings problems and changed my email daily
I want you to ban all devices that use my account
But don't block my device Galaxy J7 Core