Bag Picky
Reviews and Complaints

I was skeptical based on some of the reviews. I was concerned maybe it would not arrive, or the quality would be poor. I AM BEYOND HAPPY! The seller answered my questions promptly a few times when I asked about delivery estimates. The bag arrived when they said it would. The quality is TOP NOTCH! Even better than expected. Well made, sturdy, lots of pockets and size. Seems very durable. I am happy, and would definitely recommend!

I ordered a backpack for my son for school. They had an issue with their website and sent the wrong backpack. I emailed them and was told to send it back and they would send me the correct one. They said I had to send the tracking number to them and it had to be done by Friday, first email I sent was Tuesday, I paid $15.90 to send it back, sent them an email Friday afternoon with the tracking number. Received an email Saturday morning saying that I was too late and the ticket was closed. No backpack, no refund. What kind of BS business is this? The reason I got the wrong backpack was their fault. These people are outright thieves!

I got from Bag picky. I ordered a bag from their website and paid extra for express shipping, but it's been a while and I still haven't received it. I've tried emailing the company to ask about the status of my order, but I haven't heard back from them yet. It's frustrating because I was really looking forward to using my new bag, and now I don't know when I'll get it. I hope they respond soon and can give me some answers. Overall, I'm disappointed with the service I've received from Bag picky.

I bought this backpack from Bag picky for my daughter's first day of school on August 10th. It hasn't even been a month yet, and her backpack is already in shambles! The letters on the bag have come off, and the strap is broken. I'm really disappointed with the quality of this backpack. It's terrible!

So, I was browsing through Bag picky (bagpicky.com) and I found a Slytherin Jacket that I really liked. The pictures on the website looked good, but I couldn't see the front patch emblem up close. I decided to order it anyway, hoping that it would be as good as it looked in the pictures.

When the jacket arrived, I was excited to try it on. But when I looked at the front patch, I was disappointed to see that it said 'Biyyherind' instead of Slytherin. I thought it was a mistake in the print, so I contacted customer support to let them know.

To my surprise, the response I got was not what I was expecting. They told me that it was the correct design and that they had sold a lot of them. I was shocked and disappointed. I didn't know what to do, and I didn't feel confident that I would get a refund.

So, I decided to take matters into my own hands. I started looking for an appropriately sized new patch that I could sew on to cover up the mistake. It was a hassle, but I finally found one that would work.

Overall, I was very disappointed with my experience with Bag picky. The mistake in the print was a big letdown, and the response from customer support was not helpful at all. I hope that they can improve their quality control and customer service in the future.